//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of consumer behaviour : an international research review"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Verbraucherzufriedenheit"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
253
Kundenzufriedenheit
253
Dienstleistungsqualität
140
Service quality
140
Consumer behaviour
129
Konsumentenverhalten
129
Beziehungsmarketing
96
Relationship marketing
96
Hotel industry
49
Hotellerie
49
Gastronomie
28
Restaurant industry
28
Beschwerdemanagement
25
Complaint management
25
Satisfaction
24
Viral marketing
21
Virales Marketing
21
Holiday behaviour
19
Urlaubsverhalten
19
Brand image
18
Customer service
18
Emotion
18
Kundenservice
18
Markenimage
18
Arbeitszufriedenheit
17
Confidence
17
Job satisfaction
17
Vertrauen
17
Brand management
16
China
16
Customer loyalty
16
Markenführung
16
Online retailing
16
Online-Handel
16
Quality management
16
Qualitätsmanagement
16
Gastgewerbe
14
Hospitality industry
14
Tourism industry
14
Tourismuswirtschaft
14
more ...
less ...
Online availability
All
Undetermined
143
Type of publication
All
Article
253
Type of publication (narrower categories)
All
Article in journal
253
Aufsatz in Zeitschrift
253
Language
All
English
253
Author
All
Han, Heesup
6
Olsen, Svein O.
6
Jang, Soocheong
4
Jeong, Miyoung
4
Fong, Lawrence Hoc Nang
3
Ho Huy Tuu
3
Lee, Jin-soo
3
Oh, Haemoon
3
Wong, IpKin Anthony
3
Akhtar, Nadeem
2
Alnawas, Ibrahim
2
Anisimova, Tatiana
2
Bilgihan, Anil
2
Bujisic, Milos
2
Cobanoglu, Cihan
2
DedeoÄŸlu, Bekir Bora
2
Fatima, Johra Kayeser
2
Guchait, Priyanko
2
Gursoy, Dogan
2
Hansen, Torben
2
Hwang, Johye
2
Jain, Nikunj Kumar
2
Jani, Dev
2
Jebarajakirthy, Charles
2
Jeong, Yunduk
2
Johnson, Lester W.
2
Kassim, Norizan
2
Kim, Jong Min
2
Kim, Jong-Hyeong
2
Kim, Soyeon
2
Kwun, David J.
2
Ladhari, Riadh
2
Law, Chun Hung Roberts
2
Lee, Dae Hui
2
Liu, Matthew Tingchi
2
Mao, Zhenxing
2
McPhail, Ruth
2
OkumuÅŸ, Abdullah
2
Parsa, H. G.
2
Pizam, Abraham
2
more ...
less ...
Published in...
All
Asia Pacific journal of marketing and logistics
International journal of contemporary hospitality management
Journal of consumer behaviour : an international research review
Journal of retailing and consumer services
419
International journal of hospitality management
355
Journal of business research : JBR
289
The journal of services marketing
191
The service industries journal
171
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism management : research, policies, practice
167
Journal of travel and tourism marketing
162
Journal of hospitality marketing & management
153
Cogent business & management
100
Services marketing quarterly
99
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
94
Journal of service research : JSR
88
Journal of air transport management
87
Service business
85
The TQM journal : the international review of organizational improvement
82
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
81
Tourism management perspectives : TMP
81
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
69
Journal of service management
69
The international journal of bank marketing : IJBM
66
SpringerLink / Bücher
64
Total quality management & business excellence
64
International journal of quality and service sciences
63
International journal of services and operations management
63
Journal of strategic marketing
63
Tourism analysis : an interdisciplinary tourism & hospitality journal
61
European journal of marketing : EJM
59
Journal of Asian finance, economics and business : JAFEB
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
more ...
less ...
Source
All
ECONIS (ZBW)
253
Showing
1
-
10
of
253
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Impact of virtual reality immersion on customer experience : moderating effect of cross-sensory compensation and social interaction
Mou, Yupeng
;
Fan, Jiao
;
Ding, Zhihua
;
Khan, Inayat
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 26-47
Persistent link: https://www.econbiz.de/10014486651
Saved in:
2
Keeping the ball rolling : using the S-O-R framework to investigate the determinants of football fan loyalty
Rahman, Mohammad M.
;
Rosenberger, Philip J., III.
;
Yun, …
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 122-147
Persistent link: https://www.econbiz.de/10014486672
Saved in:
3
Understanding golf tourists' memorable tourism experiences emphasizing the double mediating effects and moderating effects : the case of East Asia
Jeong, Yunduk
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 206-223
Persistent link: https://www.econbiz.de/10014486678
Saved in:
4
Systematic investigation of the logistics service quality of cross-border e-commerce : a mixed-methods perspective
Zhang, Yu
;
Yuan, Yafen
;
Su, Jiafu
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 549-564
Persistent link: https://www.econbiz.de/10014486759
Saved in:
5
The 18th FINA world masters championships and destination loyalty
Kim, Euisoo
;
Kim, Sukkyu
;
Jeong, Yunduk
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
3
,
pp. 622-640
Persistent link: https://www.econbiz.de/10014486765
Saved in:
6
Classifying travellers' requirements from online reviews : an improved Kano model
Zhao, Meng
;
Liu, Mengjiao
;
Xu, Chang
;
Zhang, Chenxi
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 91-112
Persistent link: https://www.econbiz.de/10014483116
Saved in:
7
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
8
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
9
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
10
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->