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~isPartOf:"CESifo working papers"
~isPartOf:"The service industries journal"
~subject:"Customer satisfaction"
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Search: subject_exact:"Wertstromanalyse"
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Customer satisfaction
Betriebliche Wertschöpfung
64
Value creation
64
Globalisierung
15
Globalization
15
global value chains
15
Beziehungsmarketing
14
Relationship marketing
14
Customer value
13
Kundenwert
13
Customer integration
12
Kundenintegration
12
value co-creation
12
Dienstleistungsqualität
11
Service quality
11
Service-Dominant Logic
9
Service-dominant logic
9
Außenhandel
8
Foreign trade
8
International division of labour
8
Internationale Arbeitsteilung
8
Value added
8
Wertschöpfung
8
Consumer behaviour
7
Dienstleistungssektor
7
Konsumentenverhalten
7
Lieferkette
7
Service industry
7
Supply chain
7
Input-Output-Analyse
6
Input-output analysis
6
Kundenzufriedenheit
6
EU countries
5
EU-Staaten
5
Welt
5
World
5
global value chain
5
perceived value
5
service-dominant logic
5
Business network
4
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English
6
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Arici, Hasan Evrim
1
Choi, Laee
1
Edvardsson, Bo
1
Evangelista, Felicitas
1
Hallikas, Jukka
1
Horbel, Chris
1
Köseoglu, Mehmet Ali
1
Le Nguyen Hau
1
Lotz, Sherry L.
1
Mikkonen, Karri
1
Pham Ngoc Thuy
1
Popp, Bastian
1
Pynnönen, Mikko
1
Ritala, Paavo
1
Sökmen, Alptekin
1
Tronvoll, Bård
1
Woratschek, Herbert
1
Xu, Yingzi
1
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CESifo working papers
The service industries journal
The journal of services marketing
8
Journal of retailing and consumer services
6
Tourism management : research, policies, practice
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of hospitality management
4
Journal of hospitality and tourism insights
4
Cogent business & management
3
International journal of services and operations management
3
Journal of business research : JBR
3
Journal of service management
3
Service Value als Werttreiber : Konzepte, Messung und Steuerung
3
Tourism management perspectives : TMP
3
International journal of bank marketing
2
International journal of production research
2
Journal of economic development
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Journal of service research : JSR
2
Journal of strategic marketing
2
Journal of the Academy of Marketing Science
2
Management decision : MD
2
Service business
2
The TQM journal : the international review of organizational improvement
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Administrative Sciences : open access journal
1
Arbeidsnotat / Samfunns- og næringslivsforskning AS
1
Asia Pacific business review
1
Asian journal of business and accounting : AJBA
1
Benchmarking : an international journal ; BIJ
1
Berichte aus der Betriebswirtschaft
1
British journal of management : BJM
1
Business horizons
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Decision Analytics
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Digitalisierung und andere Innovationsformen im Management : aktuelle Perspektiven auf die digitale Transformation von Unternehmen und Lebenswelten
1
European Sport management quarterly : ESMQ
1
European journal of industrial engineering : EJIE
1
European research on management and business economics
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European research studies
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ECONIS (ZBW)
6
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1
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
2
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
3
Exploring antecedents of customer citizenship behaviors in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
Saved in:
4
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
5
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
6
Analyzing systemic customer value in scalable business service
Pynnönen, Mikko
;
Hallikas, Jukka
;
Ritala, Paavo
; …
- In:
The service industries journal
34
(
2014
)
14
,
pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904
Saved in:
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