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~isPartOf:"Customer engagement marketing"
~isPartOf:"Service business"
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Search: subject_exact:"Customer integration"
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Customer integration
35
Kundenintegration
35
Beziehungsmarketing
16
Relationship marketing
16
Betriebliche Wertschöpfung
15
Value creation
15
Dienstleistungsqualität
9
Service quality
9
Customer satisfaction
8
Kundenzufriedenheit
8
Value co-creation
8
Consumer behaviour
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Konsumentenverhalten
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Customer participation
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Co-creation
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Customer value
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Kundenwert
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Dienstleistungssektor
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Gesundheitsversorgung
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Gesundheitswesen
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Health care
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Service industry
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Service-Dominant Logic
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Customer engagement
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Dienstleistung
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Marketingtheorie
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Le Nguyen Hau
7
Pham Ngoc Thuy
5
Mai Thi My‑Quyen
2
Aksoy, Lerzan
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Ball, Joan
1
Beatty, Sharon E.
1
Beckers, Sander F. M.
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Berkmann, Manuel
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Bolander, Willy
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Bone, Sterling A.
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Bouchet, Patrick
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Buoye, Alexander
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1
Cambra-Fierro, Jesús
1
Chen, Yu Hsin
1
Chirumalla, Koteshwar
1
Chou, Cindy Yunhsin
1
Chou, Hsin-Hui
1
Czellar, Sandor
1
Doorn, Jenny van
1
Fombelle, Paul W.
1
Haapasalo, Harri
1
Han, Kyuhong
1
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Hoa Pham Thi
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Huang, Chin Hsiu
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Iglesias Argu͏̈elles, Víctor
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Ishizuka, Chikako
1
Joo, Jaehun
1
José Quero, María
1
Jun, Jongkun
1
Keiningham, Timothy
1
Kelleher, Carol
1
Keng, Ching-Jui
1
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Customer engagement marketing
Service business
Journal of business research : JBR
150
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
73
Journal of service management
46
SpringerLink / Bücher
46
International journal of innovation management
45
The journal of product innovation management : an international publication of the Product Development & Management Association
45
The journal of services marketing
44
Technological forecasting & social change : an international journal
38
Research policy : policy, management and economic studies of science, technology and innovation
35
The journal of business & industrial marketing
34
International journal of hospitality management
33
The service industries journal
31
Journal of marketing management : MM
29
Journal of strategic marketing
26
Marketing theory
24
Journal of service research : JSR
23
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
22
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
22
Kundenintegration : Forum Dienstleistungsmanagement
22
Public management review
22
International journal of technology marketing : IJTMkt
21
Journal of marketing
21
The journal of brand management : an international journal
21
International journal of technology management : IJTM
20
Journal of service theory and practice : JSTP
20
Tourism management : research, policies, practice
20
International journal of contemporary hospitality management
19
Journal of the Academy of Marketing Science
17
The journal of product & brand management
17
Creativity and innovation management
16
European management journal
16
International journal of product development : IJPD
16
Marketing intelligence & planning
16
Revolutionizing innovation : users, communities, and open innovation
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
Customer engagement : contemporary issues and challenges
14
International journal of quality and service sciences
14
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
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1
Towards becoming a service-dominant enterprise : an actor engagement perspective
Chou, Hsin-Hui
;
Huang, Chao-Chin
;
Tu, Pei-Yun
- In:
Service business
17
(
2023
)
2
,
pp. 607-632
Persistent link: https://www.econbiz.de/10014333845
Saved in:
2
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
3
The effect of subscription relational bond on customer engagement and stickiness in podcast : the moderating role of social connectedness
Chen, Yu Hsin
;
Keng, Ching-Jui
- In:
Service business
17
(
2023
)
3
,
pp. 723-745
Persistent link: https://www.econbiz.de/10014333856
Saved in:
4
Enabling customer co-creation behavior at a distance : the case of patients using self-monitoring handheld devices in healthcare
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 99-123
Persistent link: https://www.econbiz.de/10013172567
Saved in:
5
The dual outcomes of frontliner’s autonomous motivation and deep acting in service co-creation : a dyadic approach
Nguyen Hong Phuoc
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
16
(
2022
)
1
,
pp. 159-186
Persistent link: https://www.econbiz.de/10013172571
Saved in:
6
Understanding customer-centric socialization in tourism services
Yen, HsiuJu Rebecca
;
Hoa Pham Thi
;
Li, Eldon Yu-zen
- In:
Service business
15
(
2021
)
4
,
pp. 695-723
Persistent link: https://www.econbiz.de/10012794110
Saved in:
7
The thirty-year evolution of customer-to-customer interaction research : a systematic literature review and research implications
Nguyen Bac Nguyen
;
Menezes, João Carlos Rosmaninho
- In:
Service business
15
(
2021
)
3
,
pp. 391-444
Persistent link: https://www.econbiz.de/10012620087
Saved in:
8
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
9
Mindful co-creation of transformative service for better well-being
Mai Thi My‑Quyen
;
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
14
(
2020
)
3
,
pp. 413-437
Persistent link: https://www.econbiz.de/10012304287
Saved in:
10
Effects of key value co-creation elements in the healthcare system : focusing on technology applications
Lee, Donhee
- In:
Service business
13
(
2019
)
2
,
pp. 389-417
Persistent link: https://www.econbiz.de/10012124335
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