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~isPartOf:"Economic research"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The American economic review"
~isPartOf:"Tourism management : research, policies, practice"
~language:"eng"
~subject:"Kundenzufriedenheit"
~subject:"Tourismusmarketing"
~type_genre:"Article in journal"
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Kundenzufriedenheit
Tourismusmarketing
Theory
2,437
Theorie
2,434
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2,211
United States
2,211
Tourism
1,198
Tourismus
1,140
Holiday behaviour
721
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Han, Heesup
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3
Chen, Ching-fu
3
Cobanoglu, Cihan
3
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3
Dwyer, Larry M.
3
Hu, Feng
3
Huang, Songshan
3
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Economic research
International journal of contemporary hospitality management
The American economic review
Tourism management : research, policies, practice
Journal of retailing and consumer services
436
Journal of travel and tourism marketing
411
International journal of hospitality management
369
Journal of business research : JBR
318
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
255
Tourism management perspectives : TMP
216
Journal of hospitality marketing & management
206
The journal of services marketing
191
The service industries journal
182
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Tourism analysis : an interdisciplinary tourism & hospitality journal
163
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
136
Journal of vacation marketing : an international journal
130
Cogent business & management
109
Services marketing quarterly
101
Asia Pacific journal of marketing and logistics
93
Service business
93
Journal of destination marketing & management
92
Journal of air transport management
91
Journal of service research : JSR
88
Psychology & marketing
83
The TQM journal : the international review of organizational improvement
83
Journal of vacation marketing
76
Tourism planning & development
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Journal of hospitality and tourism insights
73
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Tourism economics : the business and finance of tourism and recreation
72
Industrial marketing management : the international journal for industrial and high-tech firms
69
Journal of service management
69
Journal of strategic marketing
69
International journal of services and operations management
67
The international journal of bank marketing : IJBM
66
International journal of leisure and tourism marketing : IJLTM
64
International journal of quality and service sciences
64
Total quality management & business excellence
64
European journal of marketing : EJM
63
Journal of Asian finance, economics and business : JAFEB
63
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ECONIS (ZBW)
675
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1
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10
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675
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1
Beyond image attributes : a new approach to destination positioning based on sensory preference
Lv, Xingyang
;
Zhang, Chenwei
;
Li, Chunxiao
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014457577
Saved in:
2
Classifying travellers' requirements from online reviews : an improved Kano model
Zhao, Meng
;
Liu, Mengjiao
;
Xu, Chang
;
Zhang, Chenxi
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 91-112
Persistent link: https://www.econbiz.de/10014483116
Saved in:
3
Data mining to reposition a religious tourist destination in COVID-19
Vila-Lopez, Natalia
;
Küster, Inés
- In:
International journal of contemporary hospitality management
36
(
2024
)
2
,
pp. 457-477
Persistent link: https://www.econbiz.de/10014483528
Saved in:
4
Does destination nostalgic advertising enhance tourists' intentions to visit? : the moderating role of destination type
Su, LuJun
;
Ye, Chengzhi
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014457508
Saved in:
5
Emotional expression by artificial intelligence chatbots to improve customer satisfaction : underlying mechanism and boundary conditions
Zhang, Junbo
;
Chen, Qi
;
Lu, Jiandong
;
Wang, Xiaolei
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014457628
Saved in:
6
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
7
Exploring social media affordances in tourist destination image formation : a study on China's rural tourism destination
Liu, Juan
;
Wang, Chaohui
;
Zhang, Tingting
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014457717
Saved in:
8
"Going the extra mile" : an integrative model of customer delight
Kim, Soyeon
;
Kim, Mi Ran
;
Choi, Laee
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1193-1212
Persistent link: https://www.econbiz.de/10014483819
Saved in:
9
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
10
Influencing factors and formation process of cultural inheritance-based innovation at heritage tourism destinations
Wang, Mei-Yu
;
Li, Yong-Quan
;
Ruan, Wen-Qi
;
Zhang, Shu-Ning
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457504
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