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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"International journal of retail & distribution management"
~subject:"Dienstleistungsqualität"
~subject:"Internet marketing"
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Dienstleistungsqualität
Internet marketing
Website
20
Online retailing
17
Online-Handel
17
Consumer behaviour
14
Konsumentenverhalten
14
Einzelhandel
9
Retail trade
9
Beziehungsmarketing
8
Customer satisfaction
8
Kundenzufriedenheit
8
Online-Marketing
8
Relationship marketing
8
E-commerce
5
Electronic Commerce
5
Service quality
4
Ladengestaltung
3
Store design
3
Emotion
2
Internet
2
Internet retailing
2
Perceived risk
2
Website atmosphere
2
Website quality
2
2003-2004
1
Assistive intent
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Bank
1
Bekleidungsindustrie
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Bibliometrics
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Bibliometrie
1
Brand image
1
Brand management
1
Channel purchase attitude
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Clothing industry
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Corporate reputation
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1
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Anjaly, Bhawna
1
Bezes, Christophe
1
Broderick, Amanda J.
1
Butaney, Gul T.
1
Cioppi, Marco
1
Demangeot, Catherine
1
Faßnacht, Martin
1
Fu, Chen-su
1
Herington, Carmel
1
Kluge, Philipp Nikolaus
1
Kumar, Amresh
1
Königsfeld, Jerome Alexander
1
Laroche, Michel
1
Lassar, Walfried M.
1
Lee, Chia-ling
1
Mazaheri, Ebrahim
1
Mitschke, Ferdinand
1
Roy, Sanjit Kumar
1
Savelli, Elisabetta
1
Shobeiri, Saeed
1
Simmons, Geoff
1
Thomas, Brychan
1
Tombari, Federica
1
Truong, Yann
1
Wang, Edward Shih-Tse
1
Wang, Hong-chun
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Weaven, Scott
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Wu, Wann-Yih
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European journal of marketing : EJM
International journal of retail & distribution management
Journal of retailing and consumer services
31
International journal of hospitality management
20
Journal of internet commerce
20
International journal of internet marketing and advertising : IJIMA
17
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
International journal of business information systems : IJBIS
16
International journal of electronic marketing and retailing : IJEMR
16
Journal of business research : JBR
16
Journal of travel and tourism marketing
15
Tourism management : research, policies, practice
15
International journal of e-business research : an official publication of the Information Resources Management Association
12
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
11
International journal of contemporary hospitality management
10
Journal of electronic commerce research : JECR
10
Electronic commerce research
8
The service industries journal
8
Global business review
7
International journal of electronic commerce : IJEC
7
Journal of hospitality marketing & management
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
7
Journal of organizational computing and electronic commerce
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Information systems research : ISR
5
International journal of electronic customer relationship management : IJECRM
5
International journal of public sector performance management : IJPSPM
5
International journal of technology marketing : IJTMkt
5
Journal of advertising research
5
Journal of management information systems : JMIS
5
Journal of marketing communications
5
Journal of promotion management : JPM
5
Technological forecasting & social change : an international journal
5
Tourism management perspectives : TMP
5
Information systems management
4
International journal of Indian culture and business management
4
International journal of advertising : the quarterly review of marketing communications
4
International journal of electronic business
4
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ECONIS (ZBW)
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1
Web atmospherics as drivers of shopping centres' customer loyalty
Savelli, Elisabetta
;
Cioppi, Marco
;
Tombari, Federica
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1213-1240
Persistent link: https://www.econbiz.de/10011815154
Saved in:
2
How to measure post-purchase customer experience in online retailing? : a scale development study
Kumar, Amresh
;
Anjaly, Bhawna
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10011815717
Saved in:
3
The moderating role of consumer characteristics in the relationship between website quality and perceived usefulness
Wang, Edward Shih-Tse
- In:
International journal of retail & distribution management
44
(
2016
)
6
,
pp. 627-639
Persistent link: https://www.econbiz.de/10011602491
Saved in:
4
Engaging customers during a website visit : a model of website customer engagement
Demangeot, Catherine
;
Broderick, Amanda J.
- In:
International journal of retail & distribution management
44
(
2016
)
8
,
pp. 814-839
Persistent link: https://www.econbiz.de/10011615493
Saved in:
5
Comparing online and in-store risks in multichannel shopping
Bezes, Christophe
- In:
International journal of retail & distribution management
44
(
2016
)
3
,
pp. 284-300
Persistent link: https://www.econbiz.de/10011515634
Saved in:
6
The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : a consumer perspective
Roy, Sanjit Kumar
;
Lassar, Walfried M.
;
Butaney, Gul T.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1828-1849
Persistent link: https://www.econbiz.de/10010429758
Saved in:
7
How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
International journal of retail & distribution management
42
(
2014
)
5
,
pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
Saved in:
8
Luxury web atmospherics : an examination of homepage design
Kluge, Philipp Nikolaus
;
Königsfeld, Jerome Alexander
; …
- In:
International journal of retail & distribution management
41
(
2013
)
11/12
,
pp. 901-916
Persistent link: https://www.econbiz.de/10010203011
Saved in:
9
How can online store layout design and atmosphere influence consumer shopping intention on a website?
Wu, Wann-Yih
;
Lee, Chia-ling
;
Fu, Chen-su
;
Wang, Hong-chun
- In:
International journal of retail & distribution management
42
(
2014
)
1
,
pp. 4-24
Persistent link: https://www.econbiz.de/10010247023
Saved in:
10
Managing i-branding to create brand equity
Simmons, Geoff
;
Thomas, Brychan
;
Truong, Yann
- In:
European journal of marketing : EJM
44
(
2010
)
9/10
,
pp. 1260-1285
Persistent link: https://www.econbiz.de/10008661740
Saved in:
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