//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of service management"
~subject:"Brand image"
~subject:"Customer integration"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Beziehungsmanagement"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Brand image
Customer integration
Beziehungsmarketing
201
Relationship marketing
201
Consumer behaviour
105
Konsumentenverhalten
105
Customer satisfaction
63
Kundenzufriedenheit
63
Dienstleistungsqualität
52
Service quality
52
Brand management
34
Markenführung
34
Kundenintegration
29
Markenimage
26
Brand
21
Markenartikel
20
Marketing management
20
Marketingmanagement
20
Social Web
18
Social web
18
Services
17
Confidence
16
Customer value
16
Dienstleistung
16
Kundenwert
16
Vertrauen
16
Betriebliche Wertschöpfung
15
Dienstleistungsmarketing
15
Dienstleistungssektor
15
Service industry
15
Services marketing
15
Value creation
15
Customer experience
13
Emotion
13
Personality psychology
13
Persönlichkeitspsychologie
13
Einzelhandel
12
Innovation
12
Retail trade
12
Customer service
11
more ...
less ...
Online availability
All
Undetermined
26
Type of publication
All
Article
53
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
54
Aufsatz in Zeitschrift
54
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
54
Author
All
Jaakkola, Elina
3
Bilstein, Nicola
2
De Chernatony, Leslie
2
Edvardsson, Bo
2
Helkkula, Anu
2
King, Ceridwyn
2
McColl-Kennedy, Janet R.
2
Tronvoll, Bård
2
Aarikka-Stenroos, Leena
1
Abosag, Ibrahim
1
Akpinar, Ezgi
1
Anderson, Laurel
1
Andrews, Lynda
1
Aurier, Philippe
1
Benoit, Sabine
1
Birgelen, Marcel van
1
Bouquiaux, Lucille
1
Brown, Stephen
1
Bruhn, Manfred
1
Buhalis, Dimitrios
1
Buil, Isabel
1
Burmann, Christoph
1
Calder, Bobby J.
1
Carbonell, Pilar
1
Carù, Antonella
1
Chen, Junsong
1
Cheung, Lilliemay
1
Choi, Jin Nam
1
Christ-Brendemühl, Sonja
1
Christodoulides, George
1
Coleman, Darren Andrew
1
Confos, Nicolla
1
Cooper, Danielle
1
Cova, Bernard
1
Davis, Teresa
1
Ding, Cherng G.
1
Dou, Wenyu
1
Dyck, Stefan
1
Elg, Mattias
1
Fan, Xiucheng
1
more ...
less ...
Published in...
All
European journal of marketing : EJM
Journal of service management
Journal of business research : JBR
166
Journal of retailing and consumer services
122
The journal of product & brand management
80
The journal of brand management : an international journal
69
Industrial marketing management : the international journal for industrial and high-tech firms
55
International journal of hospitality management
52
The journal of services marketing
36
Journal of strategic marketing
34
Asia Pacific journal of marketing and logistics
31
Cogent business & management
31
Journal of travel and tourism marketing
29
Psychology & marketing
26
Marketing intelligence & planning
25
SpringerLink / Bücher
25
The journal of business & industrial marketing
25
The service industries journal
24
Tourism management : research, policies, practice
24
International journal of contemporary hospitality management
23
Journal of hospitality marketing & management
23
Journal of marketing management : MM
23
International journal of internet marketing and advertising : IJIMA
22
Journal of the Academy of Marketing Science
22
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
21
Journal of promotion management : innovations in planning and applied research
18
Service business
18
European journal of marketing
17
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
17
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
17
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
16
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
16
Journal of service research : JSR
16
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
15
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
15
Journal of marketing management : JMM ; journal of the Academy of Marketing
15
Customer engagement : contemporary issues and challenges
14
Journal of marketing
14
Journal of service research
14
Services marketing quarterly
14
more ...
less ...
Source
All
ECONIS (ZBW)
54
Showing
1
-
10
of
54
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Customer-to-customer interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Uhrich, Sebastian
;
Grohs, Reinhard
;
Koenigstorfer, Joerg
- In:
Journal of service management
35
(
2024
)
1
,
pp. 53-70
Persistent link: https://www.econbiz.de/10014456578
Saved in:
2
Brand community formation in service management : lessons from the sport industry
Heere, Bob
;
Lock, Daniel
;
Cooper, Danielle
- In:
Journal of service management
35
(
2024
)
1
,
pp. 71-88
Persistent link: https://www.econbiz.de/10014456580
Saved in:
3
Bridging two tales of engagement : a meta-analytic review of employee engagement and customer engagement in service contexts
Michel, Eric J.
;
Lindsey-Hall, Kristina K.
;
Kepes, Sven
; …
- In:
Journal of service management
34
(
2023
)
5
,
pp. 843-866
Persistent link: https://www.econbiz.de/10014456476
Saved in:
4
Customer fairness perceptions in augmented reality-based online services
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of service management
33
(
2022
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10012797603
Saved in:
5
Figures in the carpet of branding
Brown, Stephen
- In:
Journal of service management
33
(
2022
)
3
,
pp. 428-436
Persistent link: https://www.econbiz.de/10013325592
Saved in:
6
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
7
Value co-creation through social media : a multistakeholder, communication perspective
Ravazzani, Silvia
;
Hazée, Simon
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 589-600
Persistent link: https://www.econbiz.de/10013325717
Saved in:
8
The role of recommender systems in fostering consumers' long-term platform engagement
Maslowska, Ewa
;
Malthouse, Edward C.
;
Hollebeek, Linda D.
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 721-732
Persistent link: https://www.econbiz.de/10013325753
Saved in:
9
Customer interaction strategy, brand purpose and brand communities
Calder, Bobby J.
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 747-757
Persistent link: https://www.econbiz.de/10013325757
Saved in:
10
The role of staff engagement in facilitating staff-led value co-creation
Merrilees, Bill
;
Miller, Dale
;
Yakimova, Raisa
- In:
Journal of service management
28
(
2017
)
2
,
pp. 250-264
Persistent link: https://www.econbiz.de/10011704036
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->