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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
~isPartOf:"Services et métropoles : formes urbaines et changement économique"
~subject:"Industrie"
~subject:"Service quality"
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Search: subject_exact:"Produktbegleitende Dienstleistung"
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Industrie
Service quality
Bundling strategy
38
Leistungsbündel
38
Business services
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Unternehmensdienstleistung
28
Dienstleistungssektor
21
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Servitization
14
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Baines, Tim
3
Lightfoot, Howard
2
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1
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1
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1
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Reim, Wiebke
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European journal of operational research : EJOR
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
Services et métropoles : formes urbaines et changement économique
Industrial marketing management : the international journal for industrial and high-tech firms
33
The journal of business & industrial marketing
16
International journal of production economics
15
Journal of business research : JBR
13
SpringerLink / Bücher
12
International journal of production research
10
Journal of service management
9
Service business
8
Journal of service research : JSR
7
Regional studies : official journal of the Regional Studies Association
7
Technovation : the international journal of technological innovation, entrepreneurship and technology management
7
The journal of services marketing
7
The service industries journal
6
Industrie-Management : Zeitschrift für industrielle Geschäftsprozesse
5
International journal of technology management : IJTM
5
Research technology management : RTM
5
European management journal
4
Journal of regional research
4
Produktivität von Customization Services : Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen
4
Schriftenreihe innovatives Dienstleistungsmanagement
4
Structural change and economic dynamics : SC+ED
4
Technological forecasting & social change : an international journal
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Auditing : a journal of practice & theory
3
Benchmarking : an international journal ; BIJ
3
Discussion paper
3
European review of service economics and management
3
International business review : the official journal of the European International Business Academy
3
International journal of business environment : IJBE
3
International journal of hospitality management
3
International journal of quality & reliability management
3
International journal of quality and service sciences
3
International journal of services and operations management
3
International review of economics & finance : IREF
3
Journal of business-to-business marketing
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Journal of the Academy of Marketing Science
3
MSI
3
Operations management research : OMR ; advancing practice through theory
3
Regional studies
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ECONIS (ZBW)
13
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1
Interactively developed capabilities : evidence from dyadic servitization relationships
Raddats, Chris
;
Zolkiewski, Judy
;
Story, Vicky Mary
; …
- In:
International journal of operations & production …
37
(
2017
)
3
,
pp. 382-400
Persistent link: https://www.econbiz.de/10011642997
Saved in:
2
Capability antecedents and performance outcomes of servitization : differences between basic and advanced services
Sousa, Rui
;
Silveira, Giovani J. C. da
- In:
International journal of operations & production …
37
(
2017
)
4
,
pp. 444-467
Persistent link: https://www.econbiz.de/10011661449
Saved in:
3
Exploring modularity in services: cases from tourism
Avlonitis, Viktor
;
Hsuan Mikkola, Juliana
- In:
International journal of operations & production …
37
(
2017
)
6
,
pp. 771-790
Persistent link: https://www.econbiz.de/10011702232
Saved in:
4
Risk management for product-service system operation
Reim, Wiebke
;
Parida, Vinit
;
Rönnberg Sjödin, David
- In:
International journal of operations & production …
36
(
2016
)
6
,
pp. 665-686
Persistent link: https://www.econbiz.de/10011530577
Saved in:
5
Mitigating uncertainty for industrial service operations : a multi case study
Durugbo, Christopher
;
Erkoyuncu, John Ahmet
- In:
International journal of operations & production …
36
(
2016
)
5
,
pp. 532-571
Persistent link: https://www.econbiz.de/10011565868
Saved in:
6
Achieving customer satisfaction through product-service systems
Pan, Jeh-Nan
;
Nguyen, Hung Thi Ngoc
- In:
European journal of operational research : EJOR
247
(
2015
)
1
,
pp. 179-190
Persistent link: https://www.econbiz.de/10011347107
Saved in:
7
Contracting for complex performance in markets of few buyers and sellers : the case of military procurement
Caldwell, Nigel
;
Howard, Mickey
- In:
International journal of operations & production …
34
(
2014
)
2
,
pp. 270-294
Persistent link: https://www.econbiz.de/10010249711
Saved in:
8
Servitization and operations management : a service dominant-logic approach
Smith, Laura
;
Maull, Roger
;
Ng, Irene
- In:
International journal of operations & production …
34
(
2014
)
2
,
pp. 242-269
Persistent link: https://www.econbiz.de/10010249723
Saved in:
9
The servitization of manufacturing : a systematic literature review of interdependent trends
Lightfoot, Howard
;
Baines, Tim
;
Smart, Palin
- In:
International journal of operations & production …
33
(
2013
)
11/12
,
pp. 1408-1434
Persistent link: https://www.econbiz.de/10010232761
Saved in:
10
Mapping service processes in manufacturing companies : industrial service blueprinting
Biege, Sabine
;
Lay, Gunter
;
Buschak, Daniela
- In:
International journal of operations & production …
32
(
2012
)
8
,
pp. 932-957
Persistent link: https://www.econbiz.de/10009572718
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