//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Health marketing quarterly"
~subject:"Hochschule"
~subject:"Krankenhaus"
~subject:"Theory"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Hochschule
Krankenhaus
Theory
Dienstleistungsqualität
46
Service quality
46
Gesundheitsversorgung
29
Health care
29
Hospital
23
Customer satisfaction
22
Kundenzufriedenheit
22
Patienten
17
Patients
17
Gesundheitswesen
12
Health care system
12
Consumer behaviour
8
Konsumentenverhalten
8
patient satisfaction
8
Beziehungsmarketing
7
Relationship marketing
7
service quality
7
USA
5
United States
5
Physicians
4
Ärzte
4
Australia
3
Australien
3
Confidence
3
Emotion
3
Health insurance
3
Hospital financing
3
Krankenhausfinanzierung
3
Krankenversicherung
3
Nursing profession
3
Performance measurement
3
Performance-Messung
3
Pflegeberufe
3
Quality management
3
Qualitätsmanagement
3
Vertrauen
3
satisfaction
3
trust
3
China
2
more ...
less ...
Online availability
All
Undetermined
11
Type of publication
All
Article
23
Type of publication (narrower categories)
All
Article in journal
23
Aufsatz in Zeitschrift
23
Language
All
English
23
Author
All
Chinta, Ravi
3
Akbolat, Mahmut
1
AlOmari, Firas
1
Amarat, Mustafa
1
Babakus, Emin
1
Bathula, Hanoku
1
Bizjak-Mikic, M.
1
Bogomolova, Svetlana
1
Burns, David J.
1
Chahal, Hardeep
1
Chakraborty, Subhajit
1
Church, E. Mitchell
1
Claiborne Dunagan, W.
1
Crane, Frederick G.
1
Crane, Jacquelyn
1
Davenport, Polly J.
1
Deng, Yihao
1
Diana, Mark L.
1
Dietrich, Martin
1
Dunn, S. P.
1
Fiedler, Anne
1
Ford, Eric W.
1
Ford, Lori
1
Grant, Cori Cohen
1
Harrison, Kristina
1
Hegji, Charles E.
1
Hernandez, S. Robert
1
Huerta, Timothy R.
1
Kash, Bita A.
1
Kashyap, Vishal
1
Kazley, Abby Swanson
1
Kumari, Neetu
1
Kuppelwieser, Volker
1
Ladhari, Riadh
1
Landry, Amy Y.
1
Lin, Wan-Ying
1
Ling, I-Ling
1
Manolis, Chris
1
Marshall, Roger
1
McDermott, Dennis R.
1
more ...
less ...
Published in...
All
Health marketing quarterly
Health care management review : HCM review
74
International journal of hospitality management
58
Working paper / National Bureau of Economic Research, Inc.
58
NBER working paper series
55
NBER Working Paper
53
Journal of health economics
52
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Quality management journal : QMJ
38
Journal of health organization and management
37
The TQM journal : the international review of organizational improvement
36
CESifo working papers
25
Discussion paper series / IZA
24
Journal of marketing for higher education
24
International journal of quality and service sciences
23
Health economics
22
Discussion paper / Centre for Economic Policy Research
21
International journal of contemporary hospitality management
21
International journal of productivity and quality management : IJPQM
21
Total quality management & business excellence
21
Management science : journal of the Institute for Operations Research and the Management Sciences
20
Beiträge zur Hochschulpolitik
19
Economics of education review
19
Journal of hospitality marketing & management
18
The service industries journal
18
European journal of operational research : EJOR
17
Gabler Edition Wissenschaft
17
International journal of quality & reliability management
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
The European journal of health economics : HEPAC ; health economics in prevention and care
16
Health care management science
15
Ruhr economic papers
15
Services marketing quarterly
15
International journal of production research
14
Europäische Hochschulschriften / 5
13
International review on public and non-profit marketing
13
The European journal of health economics
13
International journal of health care finance and economics
12
Production and operations management : an international journal of the Production and Operations Management Society
12
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
11
more ...
less ...
Source
All
ECONIS (ZBW)
23
Showing
1
-
10
of
23
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Patient consideration of local hospital, center of excellence, and medical tourism options for surgery
Yoo, Boonghee
;
Thelen, Shawn T.
;
Harrison, Kristina
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 119-140
Persistent link: https://www.econbiz.de/10014295039
Saved in:
2
Demystifying hospital charges for hospital readmissions in 2017 in the United States for psychosis (DRG = 885)
Chinta, Ravi
;
Singh, Japjot
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 174-189
Persistent link: https://www.econbiz.de/10014295131
Saved in:
3
A meta-analysis of the determinants of patient satisfaction and loyalty
Olesen, Karin
;
Bathula, Hanoku
- In:
Health marketing quarterly
39
(
2022
)
2
,
pp. 191-210
Persistent link: https://www.econbiz.de/10013357112
Saved in:
4
Patient demographics as determinants of where they go for hospitalization, what inpatient care they get, and what they are charged : A national study
Ford, Lori
;
Chinta, Ravi
;
Fiedler, Anne
- In:
Health marketing quarterly
39
(
2022
)
4
,
pp. 315-336
Persistent link: https://www.econbiz.de/10013483445
Saved in:
5
The mediating role of patient satisfaction in the effect of patient visit experiences on word-of-mouth intention
Akbolat, Mahmut
;
Sezer, Cemal
;
Ünal, Özgün
;
Amarat, …
- In:
Health marketing quarterly
38
(
2021
)
1
,
pp. 12-22
Persistent link: https://www.econbiz.de/10012607836
Saved in:
6
How to improve patient satisfaction behavioral compliance and hospital image through nurse caring : strategizing for healthcare during COVID-19
AlOmari, Firas
- In:
Health marketing quarterly
38
(
2021
)
2/3
,
pp. 52-69
Persistent link: https://www.econbiz.de/10012695233
Saved in:
7
Investigating healthcare brand communities : the impact of online hospital reviews
Church, E. Mitchell
;
Chakraborty, Subhajit
- In:
Health marketing quarterly
35
(
2018
)
2
,
pp. 120-133
Persistent link: https://www.econbiz.de/10011979329
Saved in:
8
The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.
;
McKahan, Molly
;
Tomaszewski, Lesley
; …
- In:
Health marketing quarterly
35
(
2018
)
4
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
Saved in:
9
The relationship between emergency department wait times and inpatient satisfaction
Davenport, Polly J.
;
O'Connor, Stephen J.
;
Szychowski, …
- In:
Health marketing quarterly
34
(
2017
)
2
,
pp. 97-112
Persistent link: https://www.econbiz.de/10011706883
Saved in:
10
Developing a framework of service convenience in health care : an exploratory study for a primary care provider
Tuzovic, Sven
;
Kuppelwieser, Volker
- In:
Health marketing quarterly
33
(
2016
)
2
,
pp. 127-148
Persistent link: https://www.econbiz.de/10011517947
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->