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~isPartOf:"IZA Discussion Papers"
~isPartOf:"The service industries journal"
~subject:"Financial services"
~subject:"Social Web"
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Financial services
Social Web
Dienstleistungssektor
76
Service industry
73
Dienstleistung
61
Services
61
Dienstleistungsqualität
57
Service quality
57
Innovation
47
Beziehungsmarketing
38
Customer satisfaction
38
Finanzdienstleistung
38
Kundenzufriedenheit
38
Relationship marketing
38
Consumer behaviour
37
Konsumentenverhalten
37
Unternehmensdienstleistung
35
Knowledge-intensive industry
32
Wissensintensives Unternehmen
32
Business services
30
Innovation management
26
Innovationsmanagement
26
Social web
26
Dienstleistungshandel
23
Trade in services
23
Gesundheitswesen
20
Health care system
20
Großbritannien
18
services
17
Gesundheitsversorgung
16
Service innovation
16
United Kingdom
16
Health care
15
Spanien
15
Betriebliche Wertschöpfung
13
Customer integration
13
Dienstleistungsinnovation
13
Kundenintegration
13
Spain
13
Taiwan
13
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16
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1
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Article
62
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1
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Article in journal
63
Aufsatz in Zeitschrift
63
Collection of articles of several authors
1
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1
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English
63
Author
All
Palacios Marqués, Daniel
2
Argerich, Jaume
1
Arman, Jesse
1
Balaji, M. S.
1
Bassens, David
1
Bernal, Enríque
1
Bertrand, Olivier
1
Boreham, Gordon Francis
1
Bowden, Jana
1
Brown, Michael
1
Butcher, Ken
1
Buzova, Daniela
1
Carmichael, Fiona
1
Cervera-Taulet, Amparo
1
Chang, Chin-I.
1
Chang, Kuochung
1
Chao, Chuang-min
1
Chao, Min-chih
1
Chaston, Ian
1
Chaves, Rafael
1
Chen, Chien-nan
1
Chen, Mu-Chen
1
Chen, Tong-he
1
Chen, Tser-yieth
1
Cheng, Chun Yun
1
Cheng, Kai-Hong
1
Chien, Shu-hua
1
Chomvilailuk, Rojanasak
1
Chong, Shyue Chuan
1
Chu, Wenyi
1
Chuah, Stephanie Hui-wen
1
Cottam, Susan Louise
1
De Chernatony, Leslie
1
Denktaş-Şakar, Gül
1
Derudder, Ben
1
Devlin, James
1
Devlin, James F.
1
Dewing, Ian
1
Diffley, Sarah
1
Ding, Cherng G.
1
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Published in...
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IZA Discussion Papers
The service industries journal
Journal of business research : JBR
462
Technological forecasting & social change : an international journal
270
Journal of retailing and consumer services
229
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
214
SpringerLink / Bücher
200
International journal of internet marketing and advertising : IJIMA
145
Information systems research : ISR
143
Springer eBook Collection
133
Journal of management information systems : JMIS
120
Tourism management : research, policies, practice
114
Finance research letters
107
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
106
Journal of banking & finance
97
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
97
Management science : journal of the Institute for Operations Research and the Management Sciences
97
Business horizons
95
Industrial marketing management : the international journal for industrial and high-tech firms
95
International journal of business information systems : IJBIS
92
NBER working paper series
89
Cogent business & management
85
Journal of marketing communications
84
International journal of hospitality management
82
International journal of advertising : the review of marketing communications
81
Psychology & marketing
81
Electronic commerce research
80
Journal of financial services marketing : JFSM
79
Journal of marketing management : MM
78
Management information systems : mis quarterly
78
Journal of internet commerce
75
Journal of risk management in financial institutions
73
Journal of promotion management : innovations in planning and applied research
72
The journal of product & brand management
70
Journal of travel and tourism marketing
68
International journal of electronic commerce : IJEC
66
Journal of digital banking
66
Journal of information & knowledge management : JIKM
66
Journal of open innovation : technology, market, and complexity
66
Journal of electronic commerce research : JECR
65
Journal of risk and financial management : JRFM
65
The journal of brand management : an international journal
65
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ECONIS (ZBW)
63
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63
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1
Towards a typology of negative engagement behavior in social media
Lievonen, Matias
;
Bowden, Jana
;
Luoma-aho, Vilma
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 238-259
Persistent link: https://www.econbiz.de/10014321576
Saved in:
2
Financial
services
and globalisation in belt and road countries
Hui Shan Lee
;
Chong, Shyue Chuan
;
Sia, Bik-Kai
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 249-276
Persistent link: https://www.econbiz.de/10013167424
Saved in:
3
Social media strategy for online service brands
Mills, Adam J.
;
Plangger, Kirk
- In:
The service industries journal
35
(
2015
)
10
,
pp. 521-536
Persistent link: https://www.econbiz.de/10011333308
Saved in:
4
Gender differences in the antecedents of trust in mobile social networking
services
Gong, Xiuyuan
;
Liu, Zhiying
;
Wu, Tailai
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 400-426
Persistent link: https://www.econbiz.de/10012498582
Saved in:
5
My new financial companion! : non-linear understanding of Robo-advisory service acceptance
Eugene Cheng-xi Aw
;
Zha, Tao
;
Chuah, Stephanie Hui-wen
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 185-212
Persistent link: https://www.econbiz.de/10014321574
Saved in:
6
Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
;
Kumar, Satish
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
Saved in:
7
Stakeholder engagement via social media : an analysis of third-party logistics companies
Denktaş-Şakar, Gül
;
Sürücü, Ebru
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 866-889
Persistent link: https://www.econbiz.de/10012260359
Saved in:
8
New perspective on customer orientation of service employees : a conceptual framework
Morales, Javier
;
Ruiz-Alba, José L.
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 966-982
Persistent link: https://www.econbiz.de/10012205913
Saved in:
9
How different advertising formats and calls to action on videos affect advertising recognition and consequent behaviours
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Chang, Chin-I.
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 358-379
Persistent link: https://www.econbiz.de/10012208556
Saved in:
10
Reinforcing customer loyalty through service employees' competence and benevolence
Nguyen, Nha
- In:
The service industries journal
36
(
2016
)
13/14
,
pp. 721-738
Persistent link: https://www.econbiz.de/10011655411
Saved in:
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