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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~isPartOf:"Journal of service research : JSR"
~subject:"Business network"
~subject:"Kundenwert"
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Search: "Customer relationship management"
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Business network
Kundenwert
Beziehungsmarketing
515
Relationship marketing
515
Lieferantenmanagement
216
Supplier relationship management
216
B-to-B-Marketing
153
Business-to-business marketing
153
Consumer behaviour
104
Konsumentenverhalten
104
Customer satisfaction
79
Kundenzufriedenheit
79
Dienstleistungsqualität
72
Service quality
72
Customer value
63
Salespeople
57
Verkaufspersonal
57
Customer integration
50
Kundenintegration
50
Marketing management
48
Marketingmanagement
48
Betriebliche Wertschöpfung
42
Value creation
42
Selling
40
Social Web
40
Social web
40
Verkauf
40
Confidence
36
Vertrauen
36
Firm performance
35
Unternehmenserfolg
35
Unternehmensnetzwerk
32
Dienstleistungssektor
31
Service industry
31
Brand management
29
Markenführung
29
Innovation
25
Internet marketing
25
Online-Marketing
25
USA
25
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1
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Article
92
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93
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2
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2
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English
93
Author
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Eggert, Andreas
5
Frow, Pennie
4
Payne, Adrian
4
Keränen, Joona
3
Snehota, Ivan
3
Steinhoff, Lena
3
Verhoef, Peter C.
3
Aarikka-Stenroos, Leena
2
Andersen, Poul Houman
2
Cadeaux, Jack
2
Corsaro, Daniela
2
Friend, Scott B.
2
Haas, Alexander
2
Henneberg, Stephan
2
Jaakkola, Elina
2
Kim, Woonho
2
Kleinaltenkamp, Michael
2
La Rocca, Antonella
2
Malshe, Avinash
2
Naudé, Peter
2
Ngo, Liem Viet
2
Ojansivu, Ilkka
2
Prior, Daniel D.
2
Prohl-Schwenke, Katharina
2
Rajala, Risto
2
Sweeney, Jillian C.
2
Terho, Harri
2
Ulaga, Wolfgang
2
Wiesel, Thorsten
2
Aksoy, Lerzan
1
Akter, Shahriar
1
Alexander, Matthew
1
Allwood, Jens
1
Arlanagic-Kalajdzic, Maja
1
Arnett, Dennis B.
1
Badi, Sulafa
1
Balboni, Bernardo
1
Barczak, Gloria
1
Baumann, Jasmin
1
Beal, Tim
1
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of service research : JSR
Journal of business research : JBR
66
Journal of retailing and consumer services
31
The journal of business & industrial marketing
23
SpringerLink / Bücher
22
International journal of hospitality management
19
Journal of the Academy of Marketing Science
18
Journal of marketing
16
The journal of services marketing
16
Gabler Edition Wissenschaft
15
Journal of strategic marketing
15
Handbook of research on customer equity in marketing
14
Journal of service management
13
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
13
The service industries journal
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Springer eBook Collection / Business and Economics
11
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of marketing research : JMR
10
Marketing theory
10
The journal of product & brand management
10
European management journal
9
International journal of contemporary hospitality management
9
Service business
9
Technological forecasting & social change : an international journal
9
Tourism management : research, policies, practice
9
Business horizons
8
Journal of business-to-business marketing
8
The TQM journal : the international review of organizational improvement
8
International journal of electronic customer relationship management : IJECRM
7
Journal of marketing analytics : JMA
7
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
7
Management decision : MD
7
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
7
Cogent business & management
6
Harvard business review : HBR
6
Harvard-Business-Manager : das Wissen der Besten
6
Journal of marketing management : MM
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
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ECONIS (ZBW)
93
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93
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1
B2B service sales on a digital multi-sided platform : transformation from value chains to value networks
Heikinheimo, Minna
;
Hautamäki, Pia
;
Julkunen, Saara
; …
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 26-39
Persistent link: https://www.econbiz.de/10014456183
Saved in:
2
Editorial: the parallax nature of studying business markets, relationships and networks
Andersen, Poul Houman
;
Kim, Woonho
;
Medlin, Christopher J.
- In:
Industrial marketing management : the international …
112
(
2023
),
pp. A5-A7
Persistent link: https://www.econbiz.de/10014333937
Saved in:
3
When does boundary-spanner burnout connect participation and customer relationship performance? : the role of the firm's network centrality and network density
Yeniaras, Volkan
;
Gölgeci, Ismail
- In:
Industrial marketing management : the international …
112
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014333951
Saved in:
4
Customer value-in-use monitoring in business markets : an investigation into its determinants and consequences
Bischoff, Pirmin
- In:
Industrial marketing management : the international …
112
(
2023
),
pp. 160-174
Persistent link: https://www.econbiz.de/10014334334
Saved in:
5
Development of business-to-business relationships in turbulent environments
Zafari, Katayoun
;
Biggemann, Sergio
;
Garry, Tony
- In:
Industrial marketing management : the international …
111
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014369268
Saved in:
6
What drives the implementation of customer success management? : antecedents of customer success management from suppliers' and customers' perspectives
Kleinaltenkamp, Michael
;
Prohl-Schwenke, Katharina
; …
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 338-350
Persistent link: https://www.econbiz.de/10013259095
Saved in:
7
Using a "lens" to re-search business markets, relationships and networks : tensions, challenges and possibilities
Ojansivu, Ilkka
;
Medlin, Christopher John
;
Andersen, …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 49-61
Persistent link: https://www.econbiz.de/10013206407
Saved in:
8
Revisiting business relationship quality in subsistence marketplaces
Hani, Umme
;
Akter, Shahriar
;
Wickramasinghe, Ananda
; …
- In:
Industrial marketing management : the international …
106
(
2022
),
pp. 197-218
Persistent link: https://www.econbiz.de/10014226499
Saved in:
9
Decisions when interacting in customer-supplier relationships
Guercini, Simone
;
La Rocca, Antonella
;
Snehota, Ivan
- In:
Industrial marketing management : the international …
105
(
2022
),
pp. 380-387
Persistent link: https://www.econbiz.de/10013494059
Saved in:
10
Value co-creation in industrial AI : the interactive role of B2B supplier, customer and technology provider
Li, Shuyang
;
Peng, Guochao
;
Xing, Fei
;
Zhang, Jun
; …
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 105-114
Persistent link: https://www.econbiz.de/10013206360
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