//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Journal of retailing"
~isPartOf:"Tourism management : research, policies, practice"
~language:"eng"
~subject:"Relationship marketing"
~type_genre:"Article in journal"
~type_genre:"Statistik"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
Tourism
1,036
Tourismus
1,008
Consumer behaviour
813
Konsumentenverhalten
813
Holiday behaviour
657
Urlaubsverhalten
657
Tourism industry
539
Tourismuswirtschaft
537
Social Web
331
Social web
331
Tourism marketing
327
Tourismusmarketing
325
Beziehungsmarketing
277
Hotel industry
273
Hotellerie
273
Einzelhandel
272
Retail trade
272
Customer satisfaction
254
Kundenzufriedenheit
253
China
238
Destination management
236
Destinationsmanagement
233
Online retailing
221
Online-Handel
220
International tourism
212
Internationaler Tourismus
211
Internet marketing
198
Online-Marketing
197
Service quality
194
Dienstleistungsqualität
192
Tourism destination
172
E-commerce
170
Electronic Commerce
170
United States
170
Tourismusregion
169
USA
169
Theory
146
Theorie
144
Viral marketing
142
more ...
less ...
Online availability
All
Undetermined
167
Type of publication
All
Article
276
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
Statistik
Aufsatz in Zeitschrift
278
Aufsatzsammlung
2
Case study
2
Collection of articles of several authors
2
Fallstudie
2
Sammelwerk
2
more ...
less ...
Language
All
English
Author
All
Grewal, Dhruv
9
Noble, Stephanie M.
5
Verhoef, Peter C.
4
Cronin, J. J.
3
Evanschitzky, Heiner
3
Fu, Xiaoxiao
3
Lemon, Katherine N.
3
Neslin, Scott A.
3
Nordfält, Jens
3
Okumus, Fevzi
3
Pauwels, Koen
3
Roggeveen, Anne L.
3
Ruyter, Ko de
3
Taheri, Babak
3
Taplin, Ross H.
3
Zhang, Hong
3
Bilgihan, Anil
2
Biswas, Dipayan
2
Blut, Markus
2
Busser, James A.
2
Cai, Ruiying
2
Calantone, Roger J.
2
Chen, Ching-fu
2
Chen, Jialie
2
Cobanoglu, Cihan
2
Daunt, Kate L.
2
Fumagalli, Elena
2
Gangwar, Manish
2
Gustafsson, Anders
2
Han, Heesup
2
Hudson, Simon
2
Hult, G. Tomas M.
2
Kim, Taegoo
2
Koritos, Christos
2
Kozak, Metin
2
Kumar, V.
2
Langerak, Fred
2
Li, Dahui
2
Liu, Hefu
2
Lu, Yaobin
2
more ...
less ...
Published in...
All
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of retailing
Tourism management : research, policies, practice
Journal of business research : JBR
623
Journal of retailing and consumer services
583
Industrial marketing management : the international journal for industrial and high-tech firms
398
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
194
The service industries journal
184
Journal of the Academy of Marketing Science
165
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
111
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
The journal of brand management : an international journal
101
Cogent business & management
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Marketing intelligence & planning
99
Psychology & marketing
99
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
68
International journal of retail & distribution management
68
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
European journal of operational research : EJOR
65
International journal of internet marketing and advertising : IJIMA
65
more ...
less ...
Source
All
ECONIS (ZBW)
278
Showing
1
-
10
of
278
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
2
Impacts of user-generated images in online reviews on customer engagement : a panel data analysis
Li, Hengyun
;
Liu, Hongbo
;
Shin, Hyejo Hailey
;
Ji, Haipeng
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457727
Saved in:
3
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
4
Co-creating affective atmospheres in retail experience
Joy, Annamma
;
Wang, Jeff Jianfeng
;
Orazi, Davide C.
; …
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 297-317
Persistent link: https://www.econbiz.de/10014322019
Saved in:
5
A construal level view of contemporary heritage tourism
Scarpi, Daniele
;
Raggiotto, Francesco
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013440040
Saved in:
6
The effects of social media posts' characteristics on customer engagement : evidence from WeChat
Xu, Yue
;
Chen, Weiping
;
Ow, Terence T.
- In:
Information & management : the internat. journal of …
60
(
2023
)
7
,
pp. 1-19
Persistent link: https://www.econbiz.de/10014434728
Saved in:
7
Emotion-regulatory chatbots for enhancing consumer servicing : an interpersonal emotion management approach
Luo, Bei
;
Lau, Raymond Yiu Keung
;
Li, Chunping
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014466169
Saved in:
8
Empathy, CIO-CEO relationship, and digital transformation
Liu, Lu
;
Du, Kui
;
Li, Gaoyong
- In:
Information & management : the internat. journal of …
60
(
2023
)
3
,
pp. 1-16
Persistent link: https://www.econbiz.de/10014303441
Saved in:
9
Evaluating strategies for promoting retail mobile channel using a hidden Markov model
Chen, Jialie
;
Rao, Vithala R.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10014283362
Saved in:
10
"If you loved our product" : do conditional review requests harm retailer loyalty?
Koukova, Nevena T.
;
Wang, Rebecca Jen-Hui
;
Isaac, Mathew S.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 85-101
Persistent link: https://www.econbiz.de/10014283363
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->