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~isPartOf:"International journal of business excellence : IJBEX"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Consumer behaviour"
~subject:"Electronic Commerce"
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Search: subject:"Mobilfunk"
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Consumer behaviour
Electronic Commerce
Mobile communications
15
Mobilkommunikation
15
Beziehungsmarketing
9
Relationship marketing
9
Konsumentenverhalten
7
Customer satisfaction
5
Innovation adoption
5
Innovationsakzeptanz
5
Kundenzufriedenheit
5
Mobile phone
5
Mobiltelefon
5
E-commerce
4
Mobile Anwendung
4
Mobile Business
4
Mobile application
4
Mobile business
4
Dienstleistungsqualität
3
Jordan
3
Jordanien
3
Service quality
3
Confidence
2
Customer service
2
Electronic money
2
Elektronisches Geld
2
India
2
Indien
2
Kundenservice
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TAM
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Vertrauen
2
e-CRM performance
2
e-customer relationship management
2
smartphone
2
technology acceptance model
2
Australia
1
Australien
1
Bargeldloser Zahlungsverkehr
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Al-nassar, Bilal Ali Yaseen
2
Al-Hawary, Sulieman Ibraheem Shelash
1
Alshurideh, D. Muhammad
1
Bodendorf, Freimut
1
Chawla, Deepak
1
Furtado, Julia Vasconcelos
1
Furtado, Nilton Gomes
1
Joshi, Himanshu
1
Juga, Jari
1
Kumar, Satinder
1
Kumari, Parveen
1
Obiadat, Ahmad Abedallah
1
Olaleye, Sunday Adewale
1
Sanusi, Ismaila Temitayo
1
Schobert, Andreas
1
Shukla, Upendra Nath
1
Silva, Rodrigo Cunha da
1
Ukpabi, Dandison C.
1
Vieira Filho, Lauro César
1
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International journal of business excellence : IJBEX
International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
56
Telecommunications policy : the international journal of digital economy, data sciences and new media
38
SpringerLink / Bücher
20
Technological forecasting & social change : an international journal
18
Journal of business research : JBR
17
Information systems research : ISR
14
International journal of business information systems : IJBIS
13
International journal of electronic business
12
International journal of hospitality management
12
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Cogent business & management
11
International journal of internet marketing and advertising : IJIMA
11
Asia Pacific journal of marketing and logistics
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
International journal of e-business research : an official publication of the Information Resources Management Association
9
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
9
The journal of services marketing
8
Information technology and management
7
International journal of business innovation and research
7
International journal of contemporary hospitality management
7
International journal of electronic marketing and retailing : IJEMR
7
International journal of retail & distribution management
7
International journal of technology marketing : IJTMkt
7
Global business review
6
International journal of bank marketing
6
International journal of consumer studies
6
International journal of services, economics and management
6
Journal of hospitality marketing & management
6
Journal of internet commerce
6
Journal of promotion management : innovations in planning and applied research
6
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
6
Journal of strategic marketing
6
Mobile commerce : Grundlagen, Geschäftsmodelle, Erfolgsfaktoren
6
Springer eBook Collection / Business and Economics
6
DICE discussion paper
5
Electronic commerce research
5
Electronic commerce research and applications
5
International journal of electronic commerce : IJEC
5
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ECONIS (ZBW)
10
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1
Prospects of mobile payments in Northern India : customer segmentation and profiling
Shukla, Upendra Nath
- In:
International journal of business excellence : IJBEX
27
(
2022
)
1
,
pp. 23-37
Persistent link: https://www.econbiz.de/10013252872
Saved in:
2
The role of hedonic features on use and continuous use of mobile retail apps
Olaleye, Sunday Adewale
;
Ukpabi, Dandison C.
;
Sanusi, …
- In:
International journal of business excellence : IJBEX
27
(
2022
)
1
,
pp. 75-93
Persistent link: https://www.econbiz.de/10013252884
Saved in:
3
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
4
Attitude as a mediator between antecedents of mobile banking adoption and user intention
Chawla, Deepak
;
Joshi, Himanshu
- In:
International journal of business excellence : IJBEX
24
(
2021
)
3
,
pp. 321-339
Persistent link: https://www.econbiz.de/10012596367
Saved in:
5
Does mobile marketing affect customer loyalty in Jordan?
Al-Hawary, Sulieman Ibraheem Shelash
;
Obiadat, Ahmad …
- In:
International journal of business excellence : IJBEX
23
(
2021
)
2
,
pp. 226-250
Persistent link: https://www.econbiz.de/10012506660
Saved in:
6
The influence of technology payment adoption in satisfaction : a study with restaurant consumers
Furtado, Nilton Gomes
;
Furtado, Julia Vasconcelos
; …
- In:
International journal of business excellence : IJBEX
21
(
2020
)
2
,
pp. 209-230
Persistent link: https://www.econbiz.de/10012225352
Saved in:
7
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
8
Do electronic loyalty programs still drive customer choice and repeat purchase behaviour?
Alshurideh, D. Muhammad
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 40-57
Persistent link: https://www.econbiz.de/10012253349
Saved in:
9
The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
Saved in:
10
Enhancing e-CRM in the insurance industry by mobile e-services
Bodendorf, Freimut
;
Schobert, Andreas
- In:
International journal of electronic customer …
1
(
2007/08
)
3
,
pp. 269-278
Persistent link: https://www.econbiz.de/10003754367
Saved in:
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