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~isPartOf:"International journal of business excellence : IJBEX"
~isPartOf:"International journal of technology management : IJTM"
~subject:"Kundenzufriedenheit"
~type_genre:"Aufsatz in Zeitschrift"
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Kundenzufriedenheit
Quality management
68
Qualitätsmanagement
68
Industrie
13
Manufacturing industries
13
Innovation management
9
Innovationsmanagement
9
Innovation
8
Lean Management
7
Lean management
7
Dienstleistungsqualität
6
Firm performance
6
Lean Production
6
Lean Six Sigma
6
Lean production
6
Service quality
6
TQM
6
Unternehmenserfolg
6
Bibliometrics
5
Bibliometrie
5
India
5
Indien
5
Six Sigma
5
business excellence
5
total quality management
5
Automated manufacturing
4
Automatisierte Produktion
4
Business process management
4
Erfolgsfaktor
4
LSS
4
Product quality
4
Produktqualität
4
Prozessmanagement
4
Success factor
4
Beziehungsmarketing
3
Customer satisfaction
3
Inter-firm cooperation
3
KMU
3
QFD
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Relationship marketing
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Aufsatz in Zeitschrift
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English
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Cynthia, Debby
1
Hansopaheluwakan, Scherly
1
John, Waseem
1
Mandal, Pratap Chandra
1
Megawati, Megawati
1
Oey, Elia
1
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International journal of business excellence : IJBEX
International journal of technology management : IJTM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
60
International journal of productivity and quality management : IJPQM
43
The TQM journal : the international review of organizational improvement
32
Total quality management & business excellence
22
International journal of quality & reliability management
17
International journal of services and operations management
16
International journal of contemporary hospitality management
13
International journal of quality and service sciences
12
Quality management journal : QMJ
12
International journal of hospitality management
11
Journal of air transport management
10
Journal of retailing and consumer services
10
The service industries journal
10
Managing service quality : MSQ ; an international journal
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of services, economics and management
8
International journal of business information systems : IJBIS
7
International journal of six sigma and competitive advantage : IJSSCA
7
Journal of hospitality marketing & management
7
The journal of services marketing
7
Cogent business & management
6
Amfiteatru economic : an economic and business research periodical
5
Benchmarking : an international journal
5
Business process management journal
5
International journal of production research
5
International journal of services and operations management : IJSOM
5
International journal of services technology and management
5
Journal of industrial engineering and management : JIEM
5
Tourism management : research, policies, practice
5
Benchmarking : an international journal ; BIJ
4
International journal of business excellence
4
International journal of electronic customer relationship management : IJECRM
4
International journal of production economics
4
Journal of business research : JBR
4
Journal of internet commerce
4
Journal of open innovation : technology, market, and complexity
4
Journal of strategic marketing
4
Problems and perspectives in management : PPM ; international research journal
4
Asia Pacific journal of marketing and logistics
3
Economic research
3
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ECONIS (ZBW)
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1
ServQual and modified Kano for process improvement : a case study of a medical device distributor
Oey, Elia
;
Cynthia, Debby
;
Megawati, Megawati
; …
- In:
International journal of business excellence : IJBEX
28
(
2022
)
3
,
pp. 281-299
Persistent link: https://www.econbiz.de/10014234676
Saved in:
2
How does relationship quality translate into better organisational performance : an empirical check
John, Waseem
- In:
International journal of business excellence : IJBEX
24
(
2021
)
2
,
pp. 187-205
Persistent link: https://www.econbiz.de/10012596327
Saved in:
3
Achieving excellence in services marketing : roles in customer delight
Mandal, Pratap Chandra
- In:
International journal of business excellence : IJBEX
20
(
2020
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10012199135
Saved in:
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