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~isPartOf:"International journal of business excellence : IJBEX"
~subject:"E-commerce"
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E-commerce
Dienstleistungsqualität
28
Service quality
28
Customer satisfaction
20
Kundenzufriedenheit
20
Consumer behaviour
14
Konsumentenverhalten
14
Beziehungsmarketing
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Relationship marketing
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service quality
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Quality management
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customer satisfaction
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SEM
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Structural equation model
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Strukturgleichungsmodell
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Online-Handel
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customer loyalty
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Singh, Anurupa B.
2
Adil, Mohd.
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Al-Refaie, Abbas
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Bharti, Kumkum
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Dutt, Maani
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Gupta, Garima
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Joshi, Ambrish
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Ramadna, Abeer Mahmoud
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International journal of business excellence : IJBEX
Journal of retailing and consumer services
25
Journal of internet commerce
17
International journal of electronic marketing and retailing : IJEMR
12
The service industries journal
12
International journal of hospitality management
11
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
International journal of electronic customer relationship management : IJECRM
9
International journal of business information systems : IJBIS
8
International journal of e-business research : an official publication of the Information Resources Management Association
8
International journal of production economics
8
Journal of travel and tourism marketing
8
Electronic commerce research and applications
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of retail and distribution management
7
Cogent business & management
6
International journal of quality & reliability management
6
Journal of electronic commerce research : JECR
6
Journal of service research : JSR
6
The journal of services marketing
6
Information systems and e-business management : ISeB
5
International journal of quality and service sciences
5
Journal of Contemporary Issues in Business and Government
5
Service business
5
The TQM journal : the international review of organizational improvement
5
Asia Pacific journal of marketing and logistics
4
Electronic commerce research
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of electronic business
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of retail & distribution management
4
International journal of services and operations management
4
International journal of services and operations management : IJSOM
4
International journal of services technology and management : IJSTM
4
International journal of services, economics and management
4
Journal of business research : JBR
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Journal of hospitality marketing & management
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Journal of strategic marketing
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ECONIS (ZBW)
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1
SSTQUAL model : assessment of ATM
service
quality
in an emerging economy
Adil, Mohd.
;
Nasir, Mohd.
;
Sadiq, Mohd.
;
Bharti, Kumkum
- In:
International journal of business excellence : IJBEX
22
(
2020
)
1
,
pp. 114-138
Persistent link: https://www.econbiz.de/10012506374
Saved in:
2
The role of social influence and e-
service
quality
in impacting loyalty for online life insurance : a SEM-based study
Viswanathan, Preeti
;
Singh, Anurupa B.
;
Gupta, Garima
- In:
International journal of business excellence : IJBEX
20
(
2020
)
3
,
pp. 322-337
Persistent link: https://www.econbiz.de/10012199110
Saved in:
3
Online shopping experience in India : an examination of consumers world
Dutt, Maani
;
Singh, Anurupa B.
;
Joshi, Ambrish
- In:
International journal of business excellence : IJBEX
21
(
2020
)
3
,
pp. 378-393
Persistent link: https://www.econbiz.de/10012250654
Saved in:
4
SEM approach to determine factors affecting e-government success in Jordan
Al-Refaie, Abbas
;
Ramadna, Abeer Mahmoud
- In:
International journal of business excellence : IJBEX
23
(
2021
)
3
,
pp. 330-352
Persistent link: https://www.econbiz.de/10012506679
Saved in:
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