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~isPartOf:"International journal of consumer studies"
~language:"eng"
~person:"De Klerk, Helena M."
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
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Konsumentenverhalten
Consumer behaviour
6
Bekleidung
3
Clothing
3
Beschwerdemanagement
2
Complaint management
2
South Africa
2
Südafrika
2
Bekleidungsindustrie
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Black people
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Consumer protection
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Consumers
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Dressing room
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Einzelhandel
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Emotion
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Entwicklungsländer
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Online retailing
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Product failure attributions
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Schwarze Menschen
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Store design
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Article in journal
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De Klerk, Helena M.
Van der Merwe, Daleen
10
Erasmus, Alet C.
9
Sirieix, Lucie
7
Stamminger, Rainer
7
Wahlen, Stefan
6
Bosman, Magdalena
5
Donoghue, Suné
5
Hustvedt, Gwendolyn
5
Kempen, Elizabeth
5
Zepeda, Lydia
5
Autio, Minna
4
Berg, Lisbet
4
Brennan, Carol
4
Lyon, Phil
4
Paul, Justin
4
Workman, Jane E.
4
Xu, Yingjiao
4
Aitken, Robert
3
Annunziata, Azzurra
3
Bartels, Jos
3
Bernard, John C.
3
Bosman, Magdalena J. C.
3
Culiberg, Barbara
3
D'Souza, Clare M.
3
Goldsmith, Elizabeth B.
3
Herter, Márcia Maurer
3
Horst, Hilje van der
3
Hörnell, Agneta
3
Jacobs, Bertha
3
Keller, Margit
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Kim, Soyoung
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Kraus, Artur
3
Laamanen, Mikko
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Lee, Ha Kyung
3
Lee, Hyun-hwa
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Lee, Seung-hee
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Lindblom, Cecilia
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McEachern, Morven G.
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McGregor, Sue L. T.
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International journal of consumer studies
Journal of fashion marketing and management
1
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ECONIS (ZBW)
6
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1
Fitting room or selling room? : millennial female consumers' dressing room experiences
Vermaak, Maryke
;
De Klerk, Helena M.
- In:
International journal of consumer studies
41
(
2017
)
1
,
pp. 11-18
Persistent link: https://www.econbiz.de/10011685469
Saved in:
2
Differences between Black and White South Africans in product failure attributions, anger and complaint behaviour
Donoghue, Suné
;
Strydom, Nina
;
Andrews, Lynda
; …
- In:
International journal of consumer studies
40
(
2016
)
3
,
pp. 257-267
Persistent link: https://www.econbiz.de/10011523494
Saved in:
3
Consumers' anger and coping strategies following appraisals of appliance failure
Donoghue, Suné
;
De Klerk, Helena M.
- In:
International journal of consumer studies
37
(
2013
)
2
,
pp. 214-221
Persistent link: https://www.econbiz.de/10009723221
Saved in:
4
Online apparel shopping behaviour of South African professional women : the role of consumers' apparel shopping scripts
Jacobs, Bertha
;
De Klerk, Helena M.
- In:
International journal of consumer studies
34
(
2010
)
3
,
pp. 255-264
Persistent link: https://www.econbiz.de/10003977539
Saved in:
5
The right to be heard and to be understood : a conceptual framework for consumer protection in emerging economies
Donoghue, Suné
;
De Klerk, Helena M.
- In:
International journal of consumer studies
33
(
2009
)
4
,
pp. 456-467
Persistent link: https://www.econbiz.de/10003865173
Saved in:
6
Consumers' knowledge on sizing and fit issues : a solution to successful apparel selection in developing countries
Mastamet Mason, Anne
;
De Klerk, Helena M.
;
Sommervile, Jaqui
- In:
International journal of consumer studies
32
(
2008
)
3
,
pp. 276-284
Persistent link: https://www.econbiz.de/10003721570
Saved in:
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