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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of marketing theory and practice"
~subject:"Dienstleistungsqualität"
~subject:"Leistungsmotivation"
~subject:"United States"
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Search: subject_exact:"Sales personnel"
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Dienstleistungsqualität
Leistungsmotivation
United States
Salespeople
29
Verkaufspersonal
29
Sales behaviour
9
Verkaufsverhalten
9
Arbeitsleistung
8
Job performance
8
Consumer behaviour
5
Customer service
5
Einzelhandel
5
Konsumentenverhalten
5
Kundenservice
5
Personality psychology
5
Persönlichkeitspsychologie
5
Retail trade
5
Arbeitsverhalten
4
Employee retention
4
Mitarbeiterbindung
4
USA
4
Work behaviour
4
Arbeitszufriedenheit
3
Job satisfaction
3
Stress
3
Work stress
3
Absatz
2
Arbeitspsychologie
2
Berufserfahrung
2
Beziehungsmarketing
2
Confidence
2
Customer satisfaction
2
Einkaufsverhalten
2
Emotion
2
Kundenzufriedenheit
2
Organizational psychology
2
Relationship marketing
2
Sales
2
Service quality
2
Shopping behaviour
2
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8
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8
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English
8
Author
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Arndt, Aaron D.
1
Chow, Cheris W. C.
1
Elliott, Michael T.
1
Friend, Scott B.
1
Fu, Frank Q.
1
Fu, Xiaoxiao
1
Galloway, Chris
1
Gammoh, Bashar S.
1
Huang, Zhuowei
1
Johnson, Catherine M.
1
Johnson, Jeff S.
1
Karande, Kiran
1
Krush, Michael
1
Loi, Raymond
1
Luthans, Fred
1
Macintosh, Gerrard
1
Mallalieu, Lynnea
1
Mallin, Michael L.
1
Mano, Haim
1
Miao, Li
1
Nakamoto, Kent
1
Pullins, Ellen
1
Sohi, Ravipreet S.
1
Tao, Kungpo
1
Xu, Angela J.
1
Zhao, Chen
1
Zhu, Ting Ting
1
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International journal of contemporary hospitality management
Journal of marketing theory and practice
The journal of personal selling & sales management : JPSSM
43
Industrial marketing management : the international journal for industrial and high-tech firms
22
Journal of business research : JBR
14
The journal of business & industrial marketing
12
Journal of retailing and consumer services
11
Journal of the Academy of Marketing Science
10
The service industries journal
9
Journal of business-to-business marketing
7
Journal of retailing
7
International journal of retail & distribution management
6
Journal of marketing
6
Journal of marketing theory and practice : JMTP
6
Journal of service research
5
Journal of service research : JSR
5
Journal of strategic marketing
5
The journal of services marketing
5
American journal of business : applying research to practice ; AJB
4
Asia Pacific journal of marketing and logistics
4
Journal of business ethics : JOBE
4
Journal of managerial issues : JMI
4
Journal of personal selling & sales management
4
Psychology & marketing
4
Australasian marketing journal
3
European journal of marketing : EJM
3
International journal of bank marketing
3
International journal of hospitality management
3
Journal of fashion marketing and management
3
Journal of marketing channels : ... distribution systems, strategy, and management
3
Journal of service management
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Academy of Management journal : AMJ
2
Advances in business strategy and competitive advantage (ABSCA) book series
2
Cases on human performance improvement technologies
2
Gabler Edition Wissenschaft
2
Harvard business review : HBR
2
Harvard-Business-Manager : das Wissen der Besten
2
Interaktionen im Dienstleistungsbereich
2
International journal of services and operations management
2
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ECONIS (ZBW)
8
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1
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8
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8
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date (oldest first)
1
Can customer participation promote hospitality frontline employees' extra-role service behavior?
Xu, Angela J.
;
Zhu, Ting Ting
;
Loi, Raymond
;
Chow, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 218-234
Persistent link: https://www.econbiz.de/10013546042
Saved in:
2
A new perspective of salesperson motivation and salesforce outcomes : the mediating role of salesperson-brand identification
Mallin, Michael L.
;
Gammoh, Bashar S.
;
Pullins, Ellen
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
4
,
pp. 357-374
Persistent link: https://www.econbiz.de/10011771042
Saved in:
3
The role of affective brand commitment on sales effort
Fu, Frank Q.
;
Elliott, Michael T.
;
Mano, Haim
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
3
,
pp. 257-273
Persistent link: https://www.econbiz.de/10011738267
Saved in:
4
Networking behavior and sales performance : examining potential gender differences
Macintosh, Gerrard
;
Krush, Michael
- In:
Journal of marketing theory and practice
25
(
2017
)
2
,
pp. 160-170
Persistent link: https://www.econbiz.de/10011702435
Saved in:
5
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo
;
Karande, Kiran
;
Arndt, Aaron D.
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
Saved in:
6
Positive psychology in sales : integrating psychological capital
Friend, Scott B.
;
Johnson, Jeff S.
;
Luthans, Fred
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 306-327
Persistent link: https://www.econbiz.de/10011532829
Saved in:
7
Triggers and inhibitors of illegitimate customer complaining behavior : anecdotes from frontline employees in the hospitality industry
Huang, Zhuowei
;
Zhao, Chen
;
Miao, Li
;
Fu, Xiaoxiao
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 544-571
Persistent link: https://www.econbiz.de/10010387391
Saved in:
8
Understanding the role of consumer motivation and salesperson behavior in inducing positive cognitive and emotional responses during a sales encounter
Mallalieu, Lynnea
;
Nakamoto, Kent
- In:
Journal of marketing theory and practice
16
(
2008
)
3
,
pp. 183-197
Persistent link: https://www.econbiz.de/10003735487
Saved in:
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