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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Beziehungsmarketing"
~type_genre:"Article in journal"
~type_genre:"Mehrbändiges Werk"
~type_genre:"Working Paper"
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| 6 applied filters
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Subject
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Beziehungsmarketing
Hotel industry
337
Hotellerie
335
Consumer behaviour
298
Konsumentenverhalten
298
Relationship marketing
219
Hospitality industry
212
Gastgewerbe
211
Service quality
179
Dienstleistungsqualität
178
Customer satisfaction
165
Kundenzufriedenheit
165
Gastronomie
158
Restaurant industry
158
Tourism industry
131
Tourismuswirtschaft
131
Tourism
130
Tourismus
101
Tourism employees
94
Tourismusberufe
94
Arbeitszufriedenheit
93
Job satisfaction
93
Arbeitsverhalten
88
Work behaviour
88
Hospital
81
Krankenhaus
81
Bibliometrics
80
Bibliometrie
80
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75
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74
Coronavirus
69
Hospitality
65
Firm performance
64
Unternehmenserfolg
64
Holiday behaviour
63
Urlaubsverhalten
63
China
61
Brand management
60
Markenführung
60
Human Resource Management
58
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Article in journal
Mehrbändiges Werk
Working Paper
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219
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219
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Han, Heesup
5
Gil Saura, Irene
4
Agariya, Arun Kumar
2
Alnawas, Ibrahim
2
Bebber, Suélen
2
Bejou, Azam
2
Bilgihan, Anil
2
Chen, Tser-yieth
2
Evanschitzky, Heiner
2
Faßnacht, Martin
2
Grewal, Dhruv
2
Gursoy, Dogan
2
Hartline, Michael D.
2
Huang, Songshan
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Kim, Seongseop
2
Kim, Soyeon
2
King, Ceridwyn
2
Lee, Jin-soo
2
Li, Yaoqi
2
Lindsey-Mullikin, Joan
2
Lo, Ada S.
2
Luu Trong Tuan
2
Mattila, Anna
2
Milan, Gabriel Sperandio
2
Nguyen, Tho D.
2
Nguyen, Trang T. M.
2
Nor Asiah Omar
2
O’Reilly, Kelley
2
Quach, Sara
2
Raab, Carola
2
Rahimi, Roya
2
Ricard, Line
2
Ruiz-Molina, María-Eugenia
2
Singh, Deepali
2
Tanford, Sarah
2
Thaichon, Paramaporn
2
Woisetschläger, David M.
2
Wong, IpKin Anthony
2
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Published in...
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International journal of contemporary hospitality management
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of business research : JBR
621
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
398
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
191
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
The journal of brand management : an international journal
101
Cogent business & management
100
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
68
International journal of retail & distribution management
68
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
66
European journal of operational research : EJOR
65
International journal of internet marketing and advertising : IJIMA
65
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Source
All
ECONIS (ZBW)
219
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1
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10
of
219
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date (oldest first)
1
Tacit
knowledge
as competitive advantage in relationship marketing : a literature review and theoretical implications
Barbosa Pereira, Carla Alexandra
;
Ferreira, João J. M.
; …
- In:
Journal of relationship marketing : innovations & …
11
(
2012
)
3
,
pp. 172-197
Persistent link: https://www.econbiz.de/10009660457
Saved in:
2
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
3
Metaverse as a driver for customer experience and value co-creation : implications for hospitality and tourism
management
and marketing
Buhalis, Dimitrios
;
Lin, Michael S.
;
Leung, Daniel
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 701-716
Persistent link: https://www.econbiz.de/10013546075
Saved in:
4
The theory-practice research gains from big data : evidence from hospitality loyalty programs
Rita, Paulo
;
Tiago, Maria Teresa Borges
;
Caetano, Joana
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4486-4501
Persistent link: https://www.econbiz.de/10014430130
Saved in:
5
Is coolness important to luxury hotel brand
management
? : the linking and moderating mechanisms between coolness and customer brand engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
6
A privacy preserved data mining framework for customer relationship
management
Xu, Shuting
;
Qiu, Mable
- In:
Journal of relationship marketing : innovations & …
7
(
2008
)
3
,
pp. 309-322
Persistent link: https://www.econbiz.de/10003784379
Saved in:
7
Brand
management
- standing out from the crowd : a review and research agenda for hospitality
management
King, Ceridwyn
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011611097
Saved in:
8
Customer interaction
management
capabilities on the micro-retail fashion in Indonesia
Nurhayati, Tatiek
;
Hendar, Hendar
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011820550
Saved in:
9
What really leads to partner relationship
management
? : a review of literature
Agarwal, Anuja
;
Singh, Deepali
;
Agariya, Arun Kumar
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 245-285
Persistent link: https://www.econbiz.de/10011820608
Saved in:
10
Customer relationship
management
(people, process and technology) and organisational culture in hotels : which traits matter?
Rahimi, Roya
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1380-1402
Persistent link: https://www.econbiz.de/10011732137
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