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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Beziehungsmarketing"
~subject:"Indien"
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Search: subject_exact:"Beziehungsmarketing"
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Beziehungsmarketing
Indien
Relationship marketing
140
E-commerce
38
Electronic Commerce
38
Konsumentenverhalten
34
Consumer behaviour
32
Customer satisfaction
30
Kundenzufriedenheit
30
customer relationship management
23
Dienstleistungsqualität
20
Service quality
18
CRM
17
Online-Handel
14
Bank
13
Data Mining
13
Data mining
13
Online retailing
13
Social Web
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Social web
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Wissensmanagement
11
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customer satisfaction
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AHP-Verfahren
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Iran
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India
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Internet marketing
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Jordan
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Keramati, Abbas
9
Ranjan, Jayanthi
5
Chen, Tser-yieth
4
Madhani, Pankaj M.
4
Sangle, Purnima S.
4
Awasthi, Preety
3
Bhatnagar, Vishal
3
Ganesh, K.
3
Muhammad Anshari
3
Nazari-Shirkouhi, Salman
3
Sohn, Changsoo
3
Abdullateef, Aliyu Olayemi
2
Abu-Shanab, Emad
2
Al-nassar, Bilal Ali Yaseen
2
Albadvi, Amir
2
Alhawari, Samer
2
Askari, Narges
2
Aziz, R. Abd El
2
Essawi, N. El
2
Gupta, Ashish
2
Hajiheydari, Nastaran
2
Hashemi, Novin
2
Hsieh, Ming-yuan
2
Lee, Dong-il
2
Lee, Hyejun
2
Mohammad Nabil Almunawar
2
Mokhtar, Sany Sanuri Mohd
2
Moshki, H.
2
Parthiban, P.
2
Punniyamoorthy, M.
2
Sahu, G. P.
2
Samadi, Homa
2
Sinisalo, Jaakko
2
Zavareh, Javad Toufighi
2
Abdolvand, Neda
1
Abdul-Rahman, Maria
1
Adebanjo, Dotun
1
Agarwal, Ruchi
1
Agrawal, Shiv Ratan
1
Ahmed, Waqar
1
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
624
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
398
International journal of hospitality management
280
SpringerLink / Bücher
259
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
161
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of travel and tourism marketing
115
Journal of hospitality marketing & management
114
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
Gabler Edition Wissenschaft
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
102
The journal of brand management : an international journal
101
Cogent business & management
100
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Service business
84
Journal of marketing management : MM
82
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
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ECONIS (ZBW)
140
OLC EcoSci
9
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21
Investigating the moderated mediation effect on customer relationship management and customer acquisition
Das, Subhasish
;
Mishra, Manit
;
Mohanty, Prasanta Kumar
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10012253357
Saved in:
22
A new model for assessing the impact of cloud computing on customer retention
Gozali, Saghar
;
Shokri, Zahra
;
Asghari, Somayeh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 124-142
Persistent link: https://www.econbiz.de/10012253361
Saved in:
23
Clarifying the effect of customer knowledge management to improve business performance of banks : considering the role of electronic customer relationship management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Saved in:
24
Influence of customer relationship management on customer behaviour, a moderating role of social media in bank and financial institutions
Baral, Pramis
;
Shrestha, Binod Krishna
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 75-96
Persistent link: https://www.econbiz.de/10012253371
Saved in:
25
Influence of demographic variables : customers' perception about cross-selling and up-selling for eBanking
Gupta, Neha
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 126-141
Persistent link: https://www.econbiz.de/10011966907
Saved in:
26
The influence of e-CRM capability and co-information sharing activity on product competitiveness and marketing performance of small and medium-sized enterprises
Ardyan, Elia
;
Sugiyarti, Gita
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 158-178
Persistent link: https://www.econbiz.de/10011966922
Saved in:
27
Assessing channel quality to measure customers' outcome in online purchasing
Arsalan Najmi
;
Ahmed, Waqar
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 179-201
Persistent link: https://www.econbiz.de/10011966928
Saved in:
28
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
29
Online consumer trust research and Maslow's hierarchy of needs
Bauman, Antonina A.
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 315-331
Persistent link: https://www.econbiz.de/10011989783
Saved in:
30
Social customer relationship management, election and political campaign
Muhammad Anshari
;
Mohammad Nabil Almunawar
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 332-346
Persistent link: https://www.econbiz.de/10011989791
Saved in:
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