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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Deutschland"
~subject:"Internationales Marketing"
~subject:"Relationship marketing"
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Deutschland
Internationales Marketing
Relationship marketing
Beziehungsmarketing
140
E-commerce
47
Electronic Commerce
47
Consumer behaviour
43
Konsumentenverhalten
43
Customer satisfaction
35
Kundenzufriedenheit
35
customer relationship management
23
Dienstleistungsqualität
22
Service quality
22
Marketing management
19
Marketingmanagement
19
Online retailing
18
Online-Handel
18
CRM
17
Internet marketing
17
Online-Marketing
17
Social Web
17
Social web
17
Data Mining
14
Data mining
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Bank
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11
Vertrauen
11
Knowledge management
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Wissensmanagement
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Customer value
9
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customer satisfaction
9
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8
Firm performance
8
India
8
Indien
8
Mobile communications
8
Mobilkommunikation
8
Success factor
8
Unternehmenserfolg
8
Customer service
7
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Keramati, Abbas
8
Ranjan, Jayanthi
5
Chen, Tser-yieth
4
Bhatnagar, Vishal
3
Ganesh, K.
3
Madhani, Pankaj M.
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Muhammad Anshari
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Sangle, Purnima S.
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Sohn, Changsoo
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Al-nassar, Bilal Ali Yaseen
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Alhawari, Samer
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Awasthi, Preety
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Lee, Dong-il
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Lee, Hyejun
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Mohammad Nabil Almunawar
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Moshki, H.
2
Nazari-Shirkouhi, Salman
2
Parthiban, P.
2
Punniyamoorthy, M.
2
Sinisalo, Jaakko
2
Zavareh, Javad Toufighi
2
Abdolvand, Neda
1
Abdul-Rahman, Maria
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Abdullateef, Aliyu Olayemi
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Adebanjo, Dotun
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Al-Weshah, Ghazi A.
1
Al-Wugayan, Adel A. A.
1
Alas, Y.
1
Algharabat, Raed S.
1
Alshurideh, D. Muhammad
1
Amiri, Maghsud
1
Amoah-Mensah, Aborampah
1
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
738
SpringerLink / Bücher
673
Journal of retailing and consumer services
600
Industrial marketing management : the international journal for industrial and high-tech firms
443
International journal of hospitality management
286
Gabler Edition Wissenschaft
273
Europäische Hochschulschriften / 5
252
The journal of services marketing
230
The journal of business & industrial marketing
216
The service industries journal
188
Journal of the Academy of Marketing Science
184
Journal of strategic marketing
179
Springer eBook Collection / Business and Economics
167
International marketing review
148
Journal of international marketing
144
Journal of global marketing
143
Journal of marketing
142
Asia Pacific journal of marketing and logistics
131
The journal of brand management : an international journal
129
The journal of product & brand management
128
European journal of marketing : EJM
124
International journal of contemporary hospitality management
121
Journal of service research : JSR
120
Journal of hospitality marketing & management
117
Journal of travel and tourism marketing
117
Marketing intelligence & planning
113
Tourism management : research, policies, practice
111
Psychology & marketing
109
Research
109
Journal of retailing
108
Journal of service management
108
Cogent business & management
104
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
101
Journal of marketing management : MM
96
Springer eBook Collection
95
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
93
Services marketing quarterly
93
Jahrbuch der Absatz- und Verbrauchsforschung
88
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
87
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ECONIS (ZBW)
140
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1
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
2
The mediating effect of
marketing
capability in the relationship between CRM on business performance in Indonesia and Thailand service industry
Fatmawati, Indah
;
Nuryakin
;
Siriyota, Kumpanat
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10012939786
Saved in:
3
Website quality : imperatives for effective industrial
marketing
through websites' usage intensity augmentation
Kanagaraj, D. Jayaprakash
;
Sudhahar, J. Clement
- In:
International journal of electronic customer …
9
(
2015
)
4
,
pp. 203-219
Persistent link: https://www.econbiz.de/10011606917
Saved in:
4
Special issue: innovative e-
marketing
products and management : customer behaviour and service
Tsekouropoulos, Georgios
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011687984
Saved in:
5
Modelling CRM applications and its impact on relationship outcomes : a B2B relationship perspective
John, Waseem
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 347-362
Persistent link: https://www.econbiz.de/10011989792
Saved in:
6
Utilising social media to improve relationship quality : the case of the university library
Clark, Melissa N.
;
Bacon, Scott D.
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 384-410
Persistent link: https://www.econbiz.de/10011989802
Saved in:
7
The influence of e-CRM capability and co-information sharing activity on product competitiveness and
marketing
performance of small and medium-sized enterprises
Ardyan, Elia
;
Sugiyarti, Gita
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 158-178
Persistent link: https://www.econbiz.de/10011966922
Saved in:
8
An examination of the e-mail and electronic relationship
marketing
practices of the USA's top 500 online retailers
Heiens, Richard A.
;
Narayanaswamy, Ravi
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 125-137
Persistent link: https://www.econbiz.de/10011688012
Saved in:
9
The impact of customer clubs on lifetime value of banking customers
Arjmand, Mohaddese
;
Abdolvand, Neda
;
Harandi, Saeedeh Rajaei
- In:
International journal of electronic customer …
14
(
2023
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10014309498
Saved in:
10
Influence of customer relationship management on customer behaviour, a moderating role of social media in bank and financial institutions
Baral, Pramis
;
Shrestha, Binod Krishna
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 75-96
Persistent link: https://www.econbiz.de/10012253371
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