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~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~isPartOf:"The journal of services marketing"
~subject:"Customer satisfaction"
~subject:"Virales Marketing"
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Customer satisfaction
Virales Marketing
E-commerce
91
Electronic Commerce
91
Consumer behaviour
65
Konsumentenverhalten
65
Online retailing
53
Online-Handel
53
Internet marketing
41
Online-Marketing
41
Einzelhandel
29
Retail trade
29
Beziehungsmarketing
23
Kundenzufriedenheit
23
Relationship marketing
23
Social Web
21
Social web
21
Dienstleistungsqualität
18
Service quality
18
e-commerce
18
Website
17
Internet
15
Confidence
14
Vertrauen
14
Mobile Business
13
Mobile business
13
Viral marketing
12
consumer behaviour
11
USA
10
online shopping
10
Mobile communications
9
Mobilkommunikation
9
United States
9
trust
9
India
8
Indien
8
Data protection
6
Datenschutz
6
Innovation adoption
6
Innovationsakzeptanz
6
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31
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31
Aufsatz in Zeitschrift
31
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English
31
Author
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Acharyulu, G. V. R. K.
1
Ahmad, Hassan
1
Akrimi, Yosra
1
Al-Adwan, Ahmad Samed
1
Alhorani, Alaa
1
Ali, Fayaz
1
Amarullah, Dudi
1
Anh Chi Phan
1
Araujo, Priscila Graziele
1
Assimakopoulos, Costas
1
Bateman, Patrick J.
1
Bueno, Ricardo Luiz Pereira
1
Butt, Asad
1
Cardoso, Margarida
1
Carlson, Jamie
1
Catalán, Blanca López
1
Chen, Tom
1
Chou, Cindy Yunhsin
1
Das, Gopal
1
Dionísio, Pedro
1
Donthu, Naveen
1
Freitas, André Luís Policani
1
Gudergan, Siegfried
1
Guillory, Monica D.
1
Gupta, Pranjal
1
Ha Thu Nguyen
1
Harris, Judy
1
Jensen, Ricard W.
1
Jiménez, Fernando R.
1
Joseph-Mathews, Sacha
1
Kamble, Aakash
1
Keillor, Bruce D.
1
Kiran, Ravi
1
Klaus, Philipp
1
Kokash, Husam
1
Kumar, Uma
1
Kumar, Vinod
1
Leo, Wei Wei Cheryl
1
Limbu, Yam B.
1
Lings, Ian
1
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Published in...
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International journal of electronic marketing and retailing : IJEMR
The journal of services marketing
Journal of retailing and consumer services
67
Journal of business research : JBR
25
Journal of internet commerce
25
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
International journal of electronic customer relationship management : IJECRM
19
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
18
Information systems research : ISR
16
International journal of business information systems : IJBIS
16
International journal of hospitality management
16
Electronic commerce research
15
Journal of management information systems : JMIS
14
Journal of travel and tourism marketing
13
International journal of e-business research : an official publication of the Information Resources Management Association
12
Journal of electronic commerce research : JECR
12
Asia Pacific journal of marketing and logistics
11
Cogent business & management
11
Electronic commerce research and applications
11
Electronic markets : the international journal on networked business
11
International journal of internet marketing and advertising : IJIMA
11
The service industries journal
10
Information systems and e-business management : ISeB
9
International journal of retail and distribution management
9
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
9
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
9
Service business
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
Management information systems : mis quarterly
8
Psychology & marketing
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
International journal of consumer studies
7
International journal of electronic commerce : IJEC
7
International journal of production economics
7
International journal of quality & reliability management
7
International journal of quality and service sciences
7
Administrative Sciences : open access journal
6
International journal of electronic business
6
International journal of public sector performance management : IJPSPM
6
International journal of technology marketing : IJTMkt
6
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ECONIS (ZBW)
31
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1
How trust and perceived risk create consumer purchase intention in the context of e-
commerce
: moderation role of eWOM
Amarullah, Dudi
- In:
International journal of electronic marketing and …
14
(
2023
)
1
,
pp. 107-122
Persistent link: https://www.econbiz.de/10014310000
Saved in:
2
How e-service quality influence post-purchase behaviour : the mediating role of perceived value and the moderating of perceived risk
Ha Thu Nguyen
;
Anh Chi Phan
;
Phuong Hien Nguyen
- In:
International journal of electronic marketing and …
14
(
2023
)
3
,
pp. 257-274
Persistent link: https://www.econbiz.de/10014310029
Saved in:
3
Electronic service recovery strategies and satisfaction with electronic service recovery : moderating role of value co-creation
Moghadam, Farzaneh Ghorbani
;
Saghih, Amir Mohammad Fakoor
- In:
International journal of electronic marketing and …
14
(
2023
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10014309993
Saved in:
4
Wow, the make-up AR app is impressive : a comparative study between China and South Korea
Butt, Asad
;
Ahmad, Hassan
;
Muzaffar, Asif
;
Ali, Fayaz
; …
- In:
The journal of services marketing
36
(
2022
)
1
,
pp. 73-88
Persistent link: https://www.econbiz.de/10012798384
Saved in:
5
Servicing through digital interactions andwell-being in virtual communities
Chou, Cindy Yunhsin
;
Leo, Wei Wei Cheryl
;
Chen, Tom
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 217-231
Persistent link: https://www.econbiz.de/10013407477
Saved in:
6
The effect of country of origin on the perceived quality of e-services
Zhang, Zhuofan
;
Jiménez, Fernando R.
;
Yang, Shuang
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 411-424
Persistent link: https://www.econbiz.de/10014309988
Saved in:
7
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
8
Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth
Al-Adwan, Ahmad Samed
;
Kokash, Husam
;
Al-Adwan, Ahmad Samed
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 278-306
Persistent link: https://www.econbiz.de/10012251138
Saved in:
9
How to satisfy him and her, and get loyalty in mobile
commerce
shopping application
Panitharn Juntongjin
- In:
International journal of electronic marketing and …
12
(
2021
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10012509359
Saved in:
10
Using a multicriteria approach to identify factors that influence e-tailing service quality
Freitas, André Luís Policani
;
Santos, Ana Carla de …
- In:
International journal of electronic marketing and …
10
(
2019
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10012036978
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