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~isPartOf:"International journal of hospitality management"
~subject:"Arbeitszufriedenheit"
~subject:"Relationship marketing"
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Arbeitszufriedenheit
Relationship marketing
Hotel industry
434
Hotellerie
434
Consumer behaviour
309
Konsumentenverhalten
309
Beziehungsmarketing
280
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
203
Kundenzufriedenheit
203
Gastronomie
166
Restaurant industry
166
Hospitality industry
149
Gastgewerbe
147
Corporate Social Responsibility
106
Corporate social responsibility
106
Brand management
103
Markenführung
103
Arbeitsverhalten
102
Work behaviour
102
Environmental management
92
Umweltmanagement
91
Führungsstil
84
Job satisfaction
84
Leadership style
84
USA
82
United States
82
Firm performance
81
Unternehmenserfolg
81
Hospital
77
Krankenhaus
77
Emotion
74
Customer service
70
Kundenservice
70
Brand image
68
Markenimage
68
Human Resource Management
67
Personalmanagement
66
Tourism employees
63
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348
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348
Aufsatz in Zeitschrift
348
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English
348
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Han, Heesup
17
Jang, Soocheong
10
Wong, IpKin Anthony
10
Hyun, Sunghyup Sean
9
Mattila, Anna S.
9
Busser, James A.
7
Kim, Woo Gon
7
Qu, Hailin
6
Kim, Wansoo
5
King, Ceridwyn
5
Lee, Choong-Ki
5
Prentice, Catherine
5
Shulga, Lenna V.
5
So, Kevin Kam Fung
5
Song, Hak-jun
5
Ahn, Jiseon
4
Hwang, Jinsoo
4
Karatepe, Osman M.
4
Madera, Juan M.
4
Ok, Chihyung
4
Park, Jeongdoo
4
Ryu, Kisang
4
Tanford, Sarah
4
Torres, Edwin N.
4
Yu, Jongsik
4
Back, Ki-Joon
3
Bai, Billy
3
Chua, Bee-Lia
3
DiPietro, Robin B.
3
Gao, Yixing
3
Ha, Jooyeon
3
Hanks, Lydia
3
Im, Jinyoung
3
Jung, Hyo Sun
3
Kang, Hee Jung
3
Kim, Hyun Jeong
3
Kim, Peter Beomcheol
3
Kim, Taegoo
3
Kim, Young
3
Lai, Ivan K. W.
3
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Published in...
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International journal of hospitality management
Journal of business research : JBR
683
Journal of retailing and consumer services
592
Industrial marketing management : the international journal for industrial and high-tech firms
406
SpringerLink / Bücher
283
The journal of services marketing
230
The service industries journal
199
The journal of business & industrial marketing
195
International journal of contemporary hospitality management
169
Journal of the Academy of Marketing Science
166
Journal of strategic marketing
162
International journal of electronic customer relationship management : IJECRM
141
Cogent business & management
139
Journal of business ethics : JOBE
136
Journal of hospitality marketing & management
128
Journal of marketing
125
Tourism management : research, policies, practice
124
Journal of service research : JSR
119
Journal of travel and tourism marketing
117
The international journal of human resource management
115
The journal of product & brand management
111
Journal of service management
110
Asia Pacific journal of marketing and logistics
108
Journal of retailing
106
Gabler Edition Wissenschaft
104
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
104
The journal of brand management : an international journal
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Psychology & marketing
99
Marketing intelligence & planning
98
European journal of marketing : EJM
96
Services marketing quarterly
96
The international journal of bank marketing : IJBM
88
Service business
87
Journal of marketing management : MM
83
Business horizons
78
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Springer eBook Collection / Business and Economics
73
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
71
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ECONIS (ZBW)
348
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348
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date (oldest first)
1
Transformational leadership and innovative work behavior : the role of identification, voice and innovation climate
Lin, Qingjin
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014325609
Saved in:
2
The effects of green human resource
management
and perceived organizational support for the environment on green and non-green hotel employee outcomes
Karatepe, Osman M.
;
Hsieh, Hungchen
;
Aboramadan, Mohammed
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209263
Saved in:
3
Does employer branding facilitate the retention of healthcare employees? : a mediation moderation study through organisational identification, psychological involvement, and employ...
Salameh, Anas Abdelsatar Mohammad
;
Aman-Ullah, Attia
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014334498
Saved in:
4
Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik
;
Lee, Seoki
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482908
Saved in:
5
The inverted-U influence of leader benevolence on extra-role customer service behavior
Zhang, Fan
;
Huan, Li
;
Liu, Shijie
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014311462
Saved in:
6
Customers' intention to compliment and complain via AI-enabled platforms : a self-disclosure perspective
Cai, Ruiying
;
Wang, Yao-Chin
;
Sun, Jie
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457799
Saved in:
7
An interactive service recovery framework combining demand and supply approaches
Jin, Dan
;
DiPietro, Robin B.
;
Kim, Kawon Kathy
;
Meng, Fang
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014282502
Saved in:
8
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
9
How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
10
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
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