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~isPartOf:"International journal of hospitality management"
~subject:"Electronic Commerce"
~subject:"Innovationsmanagement"
~subject:"Social web"
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Electronic Commerce
Innovationsmanagement
Social web
Beziehungsmarketing
280
Relationship marketing
280
Consumer behaviour
164
Konsumentenverhalten
164
Customer satisfaction
137
Kundenzufriedenheit
137
Dienstleistungsqualität
116
Service quality
116
Hotel industry
85
Hotellerie
85
Gastronomie
65
Restaurant industry
65
Brand management
42
Markenführung
42
Emotion
36
Brand image
35
Markenimage
35
Customer service
30
Kundenservice
30
Beschwerdemanagement
25
Complaint management
25
Satisfaction
23
USA
22
United States
22
Loyalty
21
Arbeitsverhalten
20
Confidence
20
Customer integration
20
Kundenintegration
20
Vertrauen
20
Work behaviour
20
Customer value
18
Kundenwert
18
Tourism employees
18
Tourismusberufe
18
Arbeitszufriedenheit
16
Hospitality industry
16
Job satisfaction
16
Brand
15
Gastgewerbe
15
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15
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Bai, Billy
1
Brunner-Sperdin, Alexandra
1
Bulchand-Gidumal, Jacques
1
Busser, James A.
1
Choi, Jihee
1
Chung, Namho
1
Fakhreddin, Farbod
1
Fiore, Ann Marie
1
Foroudi, Pantea
1
García-Morales, Víctor J.
1
Garrido-Moreno, Aurora
1
González López-Valcárcel, Beatriz
1
Grissemann, Ursula
1
Jeong, Miyoung
1
Kang, Juhee
1
King, Stephen
1
Lee, Hyunae
1
Lee, Jungwoo
1
Lockett, Nigel
1
Lu, Lu
1
Mariadoss, Babu John
1
Marvi, Reza
1
Melián-González, Santiago
1
Morosan, Cristian
1
Perdue, Richard R.
1
Plank, Andreas
1
Reynolds, Dennis
1
Seo, Soobin
1
Shin, Hakseung
1
Shulga, Lenna V.
1
Su, Na
1
Tang, Liang
1
Tang, Ta-wei
1
Wang, Hsiu-yuan
1
Wang, Tianyi
1
Ye, Shun
1
Ying, Tianyu
1
Zhang, Pei
1
Zhang, Tingting
1
Zhou, Lingqiang
1
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Published in...
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International journal of hospitality management
Journal of business research : JBR
132
Journal of retailing and consumer services
103
Industrial marketing management : the international journal for industrial and high-tech firms
70
International journal of electronic customer relationship management : IJECRM
50
International journal of internet marketing and advertising : IJIMA
46
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
34
The journal of product & brand management
33
The journal of business & industrial marketing
32
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
31
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
31
SpringerLink / Bücher
30
International journal of electronic marketing and retailing : IJEMR
29
Journal of strategic marketing
29
International journal of e-business research : an official publication of the Information Resources Management Association
28
Journal of internet commerce
28
International journal of business information systems : IJBIS
27
Technological forecasting & social change : an international journal
26
The journal of services marketing
25
Asia Pacific journal of marketing and logistics
23
Business horizons
23
Marketing intelligence & planning
23
Cogent business & management
22
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
22
Journal of electronic commerce research : JECR
22
The service industries journal
22
Electronic commerce research
21
Journal of marketing
20
Journal of the Academy of Marketing Science
20
The journal of brand management : an international journal
20
International journal of electronic commerce : IJEC
19
Journal of promotion management : innovations in planning and applied research
19
Journal of service management
19
International journal of technology marketing : IJTMkt
18
Journal of open innovation : technology, market, and complexity
16
Electronic markets : the international journal on networked business
15
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
15
Journal of customer behaviour
15
Journal of hospitality marketing & management
15
Journal of marketing communications
15
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ECONIS (ZBW)
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1
Let me engage you : peer engagement behaviour on peer-to-peer platforms
Marvi, Reza
;
Foroudi, Pantea
;
Fakhreddin, Farbod
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014487582
Saved in:
2
Developing creative service ideas through hotel customer engagement for open innovation : focused on empowerment and motivation processes
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266279
Saved in:
3
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
4
The impact of customers' prior online experience on future hotel usage behavior
Lee, Jungwoo
;
Lee, Hyunae
;
Chung, Namho
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389390
Saved in:
5
Enhancing customer trust in peer-to-peer accommodation : a "soft" strategy via social presence
Ye, Shun
;
Ying, Tianyu
;
Zhou, Lingqiang
;
Wang, Tianyi
- In:
International journal of hospitality management
79
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012012769
Saved in:
6
The missing link : creating value with Social Media use in hotels
Garrido-Moreno, Aurora
;
García-Morales, Víctor J.
; …
- In:
International journal of hospitality management
75
(
2018
),
pp. 94-104
Persistent link: https://www.econbiz.de/10011944968
Saved in:
7
Factors affecting willingness to participate in consumer generated advertisement
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
- In:
International journal of hospitality management
74
(
2018
),
pp. 214-223
Persistent link: https://www.econbiz.de/10011924667
Saved in:
8
Goodwill intended for whom? Examining factors influencing conspicuous prosocial behavior on social media
Choi, Jihee
;
Seo, Soobin
- In:
International journal of hospitality management
60
(
2017
),
pp. 23-32
Persistent link: https://www.econbiz.de/10011640219
Saved in:
9
Friendship on social networking sites : improving relationships between hotel brands and consumers
Su, Na
;
Mariadoss, Babu John
;
Reynolds, Dennis
- In:
International journal of hospitality management
51
(
2015
),
pp. 76-86
Persistent link: https://www.econbiz.de/10011413949
Saved in:
10
Becoming an ambidextrous hotel : the role of customer orientation
Tang, Ta-wei
- In:
International journal of hospitality management
39
(
2014
),
pp. 1-10
Persistent link: https://www.econbiz.de/10010389452
Saved in:
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