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~isPartOf:"International journal of production economics"
~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of retailing and consumer services"
~source:"econis"
~subject:"Service quality"
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Search: subject_exact:"Betriebliche Wertschöpfungsrechnung"
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Service quality
Betriebliche Wertschöpfung
110
Value creation
110
Customer integration
37
Kundenintegration
37
Beziehungsmarketing
29
Relationship marketing
29
Lieferkette
25
Supply chain
25
Consumer behaviour
23
Konsumentenverhalten
23
Customer value
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Kundenwert
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Value co-creation
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Lieferantenmanagement
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Supplier relationship management
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Einzelhandel
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Retail trade
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Customer satisfaction
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Dienstleistungsqualität
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Leistungsbündel
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Markenführung
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Strategic management
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Strategisches Management
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Abu Bakar Sade
1
Altab, Hossin Md
1
Antwi, Collins Opoku
1
Boadi, Evans Asante
1
Boadi, Victoria Atuobuah
1
Bosompem, Josephine
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Chen, Xiaoyun
1
Doherty, Neil F.
1
Ellis-Chadwick, Fiona
1
Hallikas, Jukka
1
Hasliza Hassan
1
He, Zheng
1
Hinson, Robert
1
Huiskonen, Janne
1
Immonen, Mika
1
Karppinen, Henri
1
Khan, Imran
1
Khan, Sami A.
1
Koivuniemi, Jouni
1
Li, Jing
1
Ma, Baolong
1
Mikkonen, Karri
1
Muhammad Amin
1
Muhammad Sabbir Rahman
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Pynnönen, Mikko
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Salam, Mohammad Asif
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Seppänen, Kaisa
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Shakur, Mahani
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Shamim, Amjad
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Shao, Xiaolong
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Singh, Smita
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Wei, Haiying
1
Yang, Defeng
1
Zhang, Xingyi
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Zulkipli Ghazali
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International journal of production economics
International journal of services and operations management
Journal of retailing and consumer services
Journal of service management
13
The service industries journal
11
Public management review
8
Journal of business research : JBR
7
The journal of services marketing
7
International journal of hospitality management
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
Service business
5
Tourism management : research, policies, practice
5
Information systems and e-business management : ISeB
4
International journal of contemporary hospitality management
4
Journal of hospitality and tourism insights
4
Journal of service research : JSR
4
The TQM journal : the international review of organizational improvement
4
Journal of marketing management : MM
3
Journal of service theory and practice : JSTP
3
Technological forecasting & social change : an international journal
3
Administrative Sciences : open access journal
2
Australasian marketing journal
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Cogent business & management
2
Controlling und Management
2
European research studies
2
International journal of bank marketing
2
International journal of business information systems : IJBIS
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of production research
2
International journal of productivity and quality management : IJPQM
2
International journal of public sector management : IJPSM
2
International journal of quality and innovation : IJQI
2
Journal of business logistics
2
Journal of economic development
2
Journal of health organization and management
2
Journal of hospitality marketing & management
2
Journal of marketing for higher education
2
Journal of nonprofit & public sector marketing
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Journal of strategic marketing
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
Showing
1
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9
of
9
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date (newest first)
date (oldest first)
1
Exploring the effects of value co-creation strategies in event services on attendees' citizenship behaviors : the roles of customer empowerment and psychological ownership
Zhang, Xingyi
;
Singh, Smita
;
Li, Jing
;
Shao, Xiaolong
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460864
Saved in:
2
When can interaction orientation create more service value? : the moderating role of frontline employees' trust in managers and employee deep acting
Yang, Defeng
;
Chen, Xiaoyun
;
Ma, Baolong
;
Wei, Haiying
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013169646
Saved in:
3
Value co-creation and employee service behaviours : the moderating role of trust in employee : hotel relationship
Boadi, Evans Asante
;
He, Zheng
;
Antwi, Collins Opoku
; …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209637
Saved in:
4
Employee motivation to co-create value (EMCCV) : construction and validation of scale
Muhammad Amin
;
Shamim, Amjad
;
Zulkipli Ghazali
;
Khan, Imran
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012431617
Saved in:
5
Examining the service value chain of hypermarket retail brand value in Malaysia
Hasliza Hassan
;
Muhammad Sabbir Rahman
;
Abu Bakar Sade
- In:
International journal of services and operations management
34
(
2019
)
3
,
pp. 405-420
Persistent link: https://www.econbiz.de/10012159145
Saved in:
6
Revealing customer dominant logic in healthcare services
Seppänen, Kaisa
;
Huiskonen, Janne
;
Koivuniemi, Jouni
; …
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
Saved in:
7
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
8
The role of e-service quality management in the delivery business value
Doherty, Neil F.
;
Shakur, Mahani
;
Ellis-Chadwick, Fiona
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 52-62
Persistent link: https://www.econbiz.de/10011388068
Saved in:
9
Service purchasing and value creation : toward systemic purchases
Hallikas, Jukka
;
Immonen, Mika
;
Pynnönen, Mikko
; …
- In:
International journal of production economics
147
(
2014
)
1
,
pp. 53-61
Persistent link: https://www.econbiz.de/10010350456
Saved in:
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