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~isPartOf:"International journal of production economics"
~subject:"Einzelhandel"
~subject:"Marketingmanagement"
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Einzelhandel
Marketingmanagement
Beziehungsmarketing
55
Relationship marketing
55
Lieferantenmanagement
14
Supplier relationship management
14
Consumer behaviour
12
Konsumentenverhalten
12
Lieferkette
12
Supply chain
12
Dienstleistungsqualität
10
Service quality
10
Retail trade
8
Theorie
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Theory
8
Beschwerdemanagement
6
Complaint management
6
Customer satisfaction
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Kundenzufriedenheit
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Online retailing
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Online-Handel
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Customer integration
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Game theory
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Kundenintegration
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Chen, Jing
2
Jackson, Jonathan E.
2
Xu, Xun
2
Amorim, Pedro
1
Bell, Peter C.
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Chen, Bintong
1
Chen, Hao-Wei
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Chen, Youhua
1
Demirag, Ozgun Caliskan
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Gligor, David
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Gligor, Nichole
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Guan, Xu
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Guo, Chiquan
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Huang, Min
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Jin, Delong
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Li, Wei
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1
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International journal of production economics
Journal of retailing and consumer services
194
Journal of business research : JBR
86
Journal of retailing
51
Industrial marketing management : the international journal for industrial and high-tech firms
50
Journal of strategic marketing
39
The international review of retail, distribution and consumer research
39
International journal of retail & distribution management
34
SpringerLink / Bücher
32
The journal of business & industrial marketing
31
International journal of retail and distribution management
30
Journal of the Academy of Marketing Science
26
European journal of marketing : EJM
21
Business horizons
17
Cogent business & management
17
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
17
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
17
Gabler Edition Wissenschaft
16
Marketing intelligence & planning
16
The journal of services marketing
16
The journal of product & brand management
15
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
14
International journal of electronic customer relationship management : IJECRM
14
Journal of marketing
14
Journal of marketing communications
14
Management science : journal of the Institute for Operations Research and the Management Sciences
13
The service industries journal
13
Asia Pacific journal of marketing and logistics
12
Journal of marketing management : MM
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
International journal of electronic marketing and retailing : IJEMR
11
Marketing letters : a journal of research in marketing
11
Europäische Hochschulschriften / 5
10
Harvard-Business-Manager : das Wissen der Besten
10
Journal of business-to-business marketing
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
Journal of marketing management : JMM ; journal of the Academy of Marketing
10
Psychology & marketing
10
The journal of brand management : an international journal
10
International journal of business information systems : IJBIS
9
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ECONIS (ZBW)
10
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1
Learning efficient in-store picking strategies to reduce customer encounters in omnichannel retail
Neves-Moreira, Fábio
;
Amorim, Pedro
- In:
International journal of production economics
267
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014460472
Saved in:
2
Improving supply quality through the store-initiated returns in wholesale supply chains
Chen, Hao-Wei
- In:
International journal of production economics
261
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014336899
Saved in:
3
Coupon promotion and its cross-channel effect in omnichannel retailing industry : a time-sensitive strategy
Li, Zonghuo
;
Guan, Xu
;
Mei, Wanxia
- In:
International journal of production economics
258
(
2023
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014282249
Saved in:
4
Omnichannel retailers' return policy strategies in the presence of competition
Jin, Delong
;
Demirag, Ozgun Caliskan
;
Chen, Youhua
; …
- In:
International journal of production economics
225
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012293898
Saved in:
5
Examining customer channel selection intention in the omni-channel retail environment
Xu, Xun
;
Jackson, Jonathan E.
- In:
International journal of production economics
208
(
2019
),
pp. 434-445
Persistent link: https://www.econbiz.de/10011994256
Saved in:
6
The impact of the supplier's market orientation on the customer market orientation-performance relationship
Gligor, David
;
Gligor, Nichole
;
Maloni, Michael
- In:
International journal of production economics
216
(
2019
),
pp. 81-93
Persistent link: https://www.econbiz.de/10012106751
Saved in:
7
Investigating the influential factors of return channel loyalty in omni-channel retailing
Xu, Xun
;
Jackson, Jonathan E.
- In:
International journal of production economics
216
(
2019
),
pp. 118-132
Persistent link: https://www.econbiz.de/10012106757
Saved in:
8
Supply chain coordination with customer returns and retailer's store brand product
Li, Wei
;
Chen, Jing
;
Chen, Bintong
- In:
International journal of production economics
203
(
2018
),
pp. 69-82
Persistent link: https://www.econbiz.de/10011900244
Saved in:
9
How to calibrate conventional market-oriented organizational culture in 21st century production-centred firms? : a customer relationship perspective
Guo, Chiquan
;
Wang, Yong Jian
;
Metcalf, Ashley
- In:
International journal of production economics
156
(
2014
),
pp. 235-245
Persistent link: https://www.econbiz.de/10010410217
Saved in:
10
Implementing market segmentation using full-refund and no-refund customer returns policies in a dual-channel supply chain structure
Chen, Jing
;
Bell, Peter C.
- In:
International journal of production economics
136
(
2012
)
1
,
pp. 56-66
Persistent link: https://www.econbiz.de/10009503680
Saved in:
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