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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of service management"
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Search: subject_exact:"Kundenintegration"
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Kundenintegration
62
Customer integration
60
Beziehungsmarketing
32
Relationship marketing
31
Betriebliche Wertschöpfung
27
Value creation
26
Dienstleistungsqualität
19
Service quality
19
Consumer behaviour
17
Konsumentenverhalten
17
Dienstleistung
15
Services
15
Co-creation
13
Value co-creation
13
Innovation
12
Service-dominant logic
11
Customer satisfaction
10
Dienstleistungssektor
10
Kundenzufriedenheit
10
Service industry
10
Service-Dominant Logic
10
Dienstleistungsmanagement
8
Customer value
7
Dienstleistungsmarketing
7
Kundenwert
7
Service management
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Social Web
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Social web
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Gesundheitswesen
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Health care system
6
Innovation management
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Innovationsmanagement
6
Services marketing
6
Customer participation
5
Marketing theory
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Marketingtheorie
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Service experience
5
Service innovation
5
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4
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23
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61
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60
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English
62
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Witell, Lars
6
Edvardsson, Bo
5
Jaakkola, Elina
4
Elg, Mattias
3
Engström, Jon
3
Helkkula, Anu
3
Kristensson, Per
3
Bilstein, Nicola
2
Birgelen, Marcel van
2
Firth, Robert
2
Fisk, Raymond P.
2
Gustafsson, Anders
2
Kandampully, Jay
2
McColl-Kennedy, Janet R.
2
Mele, Cristina
2
Nenonen, Suvi
2
Ng, Gloria
2
Patrício, Lia
2
Poksinska, Bozena
2
Rubalcaba-Bermejo, Luis
2
Russo Spena, Tiziana
2
Siltaloppi, Jaakko
2
Sundbo, Jon
2
Tronvoll, Bård
2
Aarikka-Stenroos, Leena
1
Akaka, Melissa Archpru
1
Akpinar, Ezgi
1
Anderson, Laurel
1
Arefi, Majid Feyz
1
Basu, Debarati
1
Bateman, Nicola
1
Beirão, Gabriela
1
Benoit, Sabine
1
Bilgihan, Anil
1
Bloemer, Johanna M.
1
Bouquiaux, Lucille
1
Brege, Staffan
1
Brown, Stephen Walter
1
Buhalis, Dimitrios
1
Buxton, Rosamnd Chester
1
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International journal of quality and service sciences
Journal of service management
Journal of business research : JBR
148
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
73
SpringerLink / Bücher
47
International journal of innovation management
45
The journal of product innovation management : an international publication of the Product Development & Management Association
45
The journal of services marketing
44
Technological forecasting & social change : an international journal
38
Research policy : policy, management and economic studies of science, technology and innovation
35
International journal of hospitality management
33
The journal of business & industrial marketing
33
The service industries journal
31
Journal of marketing management : MM
29
Journal of strategic marketing
26
Service business
25
Marketing theory
24
Journal of service research : JSR
23
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
22
Kundenintegration : Forum Dienstleistungsmanagement
22
Public management review
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of technology marketing : IJTMkt
21
Journal of marketing
21
The journal of brand management : an international journal
21
International journal of technology management : IJTM
20
Journal of service theory and practice : JSTP
20
Tourism management : research, policies, practice
20
International journal of contemporary hospitality management
19
Journal of the Academy of Marketing Science
17
The journal of product & brand management
17
Creativity and innovation management
16
Marketing intelligence & planning
16
Revolutionizing innovation : users, communities, and open innovation
16
European management journal
15
International journal of product development : IJPD
15
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
Customer engagement : contemporary issues and challenges
14
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
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ECONIS (ZBW)
60
OLC EcoSci
2
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1
Co-creation in healthcare : framing the outcomes and their determinants
Fusco, Floriana
;
Marsilio, Marta
;
Guglielmetti, Chiara
- In:
Journal of service management
34
(
2023
)
6
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014456542
Saved in:
2
Boundary work in value co-creation practices : the mediating role of cognitive assistants
Mele, Cristina
;
Russo Spena, Tiziana
;
Marzullo, MariaLuisa
- In:
Journal of service management
33
(
2022
)
2
,
pp. 342-362
Persistent link: https://www.econbiz.de/10012880729
Saved in:
3
Service design in healthcare : a segmentation-based approach
Engström, Jon
;
Norin, Olof
;
De Gosson de Varennes, Serge
; …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 50-78
Persistent link: https://www.econbiz.de/10013537611
Saved in:
4
Customer-to-customer interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Uhrich, Sebastian
;
Grohs, Reinhard
;
Koenigstorfer, Joerg
- In:
Journal of service management
35
(
2024
)
1
,
pp. 53-70
Persistent link: https://www.econbiz.de/10014456578
Saved in:
5
Bridging two tales of engagement : a meta-analytic review of employee engagement and customer engagement in service contexts
Michel, Eric J.
;
Lindsey-Hall, Kristina K.
;
Kepes, Sven
; …
- In:
Journal of service management
34
(
2023
)
5
,
pp. 843-866
Persistent link: https://www.econbiz.de/10014456476
Saved in:
6
Assessing and improving co-creation in services : the customer-centric matrix
Chatmi, Arbia
;
Elasri, Karim
;
Ponsignon, Frédéric
- In:
International journal of quality and service sciences
15
(
2023
)
1
,
pp. 97-114
Persistent link: https://www.econbiz.de/10014315050
Saved in:
7
Customer fairness perceptions in augmented reality-based online services
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of service management
33
(
2022
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10012797603
Saved in:
8
Servitization in the creative and cultural industries
Sundbo, Jon
;
Rubalcaba-Bermejo, Luis
;
Gallouj, Fai͏̈z
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 65-85
Persistent link: https://www.econbiz.de/10012884464
Saved in:
9
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
10
Value co-creation through social media : a multistakeholder, communication perspective
Ravazzani, Silvia
;
Hazée, Simon
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 589-600
Persistent link: https://www.econbiz.de/10013325717
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