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~isPartOf:"International journal of services and operations management"
~language:"eng"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"Banking services"
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Bankgeschäft
8
Banking services
8
Dienstleistungsqualität
6
Service quality
6
service quality
5
Bank
4
Electronic Banking
4
Electronic banking
4
Customer satisfaction
3
Factor analysis
3
Faktorenanalyse
3
India
3
Indien
3
Kundenzufriedenheit
3
bank
3
Consumer behaviour
2
Konsumentenverhalten
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SERVQUAL
2
SQ
2
customer satisfaction
2
factor analysis
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ATM
1
Betriebliches Informationssystem
1
Business intelligence system
1
Business process management
1
CFA
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DEA
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Data envelopment analysis
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Data-Envelopment-Analyse
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Efficiency
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Effizienz
1
Flexibility
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Flexibilität
1
Indian
1
Indian banks
1
Internet
1
Jordan
1
Jordanien
1
Measurement
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Messung
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Article
8
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Aufsatz in Zeitschrift
Article in journal
8
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English
Author
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Adil, Mohd
2
Ahmad, Haseeb
1
Arora, Hitesh
1
Arora, Padmasai
1
Asif, Muhammad
1
Awan, Muhammad Usman
1
Babayof, Ladan
1
Dabestani, Reza
1
Ebrahimi, Mohsen
1
Jajja, Muhammad Shakeel Sadiq
1
Khan, Mohammed Naved
1
Migdadi, Yazan Khalid Abed-Allah
1
Nazeri, Ali
1
Ngamsirijit, Wuttigrai
1
Sadiq, Mohd
1
Shirouyehzad, Hadi
1
Soofifard, Rahman
1
Tavakoli, Mohammad Mahdi
1
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Published in...
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International journal of services and operations management
Journal of banking & finance
33
BIS quarterly review : international banking and financial market developments
24
International journal of economics and financial issues : IJEFI
21
The international journal of bank marketing : IJBM
20
Journal of payments strategy & systems
17
Praj̄nȧn : journal of social and management sciences
17
Journal of digital banking
16
Journal of financial intermediation
15
Journal of financial stability
15
Finance research letters
14
International journal of Islamic and Middle Eastern finance and management
14
Journal of international financial markets, institutions & money
14
Applied economics
13
International journal of economics and finance
11
Journal of Islamic economics, banking and finance
11
Research in international business and finance
11
Cogent economics & finance
9
International journal of bank marketing
9
International journal of banking, accounting and finance
9
Journal of financial and quantitative analysis : JFQA
9
Applied economics letters
8
Economic developments in India : quarterly update : analysis, reports, policy documents
8
Intereconomics : review of European economic policy
8
International journal of electronic finance : IJEF
8
Journal of financial services marketing
8
The journal of finance : the journal of the American Finance Association
8
The service industries journal
8
Cogent business & management
7
Finance India : the quarterly journal of Indian Institute of Finance
7
Financial innovation : FIN
7
Journal of Asian finance, economics and business : JAFEB
7
The journal of structured finance
7
Economic notes : economic review of Banca Monte dei Paschi di Siena
6
European research studies
6
Financial markets, institutions & instruments
6
International journal of finance & banking studies : JJFBS
6
International journal of financial research
6
International journal of financial services management : IJFSM
6
International review of finance
6
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ECONIS (ZBW)
8
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1
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8
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8
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date (oldest first)
1
The effect of the internet banking service quality on customer satisfaction : case study: Refah bank in Tehran
Nazeri, Ali
;
Soofifard, Rahman
;
Ebrahimi, Mohsen
; …
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 65-80
Persistent link: https://www.econbiz.de/10012144971
Saved in:
2
Automated banks' service quality in developing economy : empirical evidences from India
Sadiq, Mohd
;
Adil, Mohd
;
Khan, Mohammed Naved
- In:
International journal of services and operations management
33
(
2019
)
3
,
pp. 331-350
Persistent link: https://www.econbiz.de/10012145298
Saved in:
3
Developing a scale for service quality measurement in banks
Asif, Muhammad
;
Awan, Muhammad Usman
;
Jajja, Muhammad …
- In:
International journal of services and operations management
23
(
2016
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10011584478
Saved in:
4
Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
5
Modelling effect of perceived service quality dimensions on customer satisfaction in Indian bank settings
Adil, Mohd
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 358-373
Persistent link: https://www.econbiz.de/10010127941
Saved in:
6
Efficiency evaluation of a private bank's branches with service quality approach by data envelopment analysis
Tavakoli, Mohammad Mahdi
;
Shirouyehzad, Hadi
; …
- In:
International journal of services and operations management
16
(
2013
)
4
,
pp. 427-442
Persistent link: https://www.econbiz.de/10010354436
Saved in:
7
Using queuing theory for evaluating flexibility performance in
banking
services
Ngamsirijit, Wuttigrai
- In:
International journal of services and operations management
12
(
2012
)
4
,
pp. 387-404
Persistent link: https://www.econbiz.de/10009576352
Saved in:
8
Identifying the effective banking service delivery process design strategy in development economies (the case of Jordan)
Migdadi, Yazan Khalid Abed-Allah
- In:
International journal of services and operations management
11
(
2012
)
4
,
pp. 428-448
Persistent link: https://www.econbiz.de/10009538038
Saved in:
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