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~isPartOf:"Journal of Asian finance, economics and business : JAFEB"
~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
258
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258
Customer service
76
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Dienstleistungsqualität
70
Service quality
70
Relationship marketing
63
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Prentice, Catherine
5
Mou, Jian
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Paul, Justin
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Akram, Umair
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Das, Gopal
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Jebarajakirthy, Charles
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Söderlund, Magnus
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Thaichon, Park
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Cheng, Zhendong
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Chi Thi Kim Nguyen
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Darley, William K.
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Dhir, Amandeep
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Geng, Shuang
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Journal of Asian finance, economics and business : JAFEB
Journal of retailing and consumer services
Journal of business research : JBR
192
International journal of hospitality management
98
SpringerLink / Bücher
97
The journal of services marketing
80
Psychology & marketing
74
Cogent business & management
67
Asia Pacific journal of marketing and logistics
57
Cogent Business & Management
49
The service industries journal
47
Journal of consumer research : JCR ; an interdisciplinary bimonthly
40
Journal of consumer behaviour : an international research review
39
Journal of international consumer marketing
39
Journal of service research : JSR
38
Journal of the Academy of Marketing Science
38
International journal of consumer studies
37
Journal of retailing
36
Journal of marketing communications
35
Journal of Islamic marketing
33
Europäische Hochschulschriften / 5
32
International journal of contemporary hospitality management
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Journal of service management
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NBER working paper series
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Technological forecasting & social change : an international journal
31
International journal of electronic marketing and retailing : IJEMR
30
International journal of internet marketing and advertising : IJIMA
30
Working paper / National Bureau of Economic Research, Inc.
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Gabler Edition Wissenschaft
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MPRA Paper
28
Marketing intelligence & planning
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Marketing letters : a journal of research in marketing
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International journal of production economics
27
Journal of hospitality marketing & management
27
Management science : journal of the Institute for Operations Research and the Management Sciences
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Research
27
Services marketing quarterly
26
International journal of retail & distribution management
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Journal of promotion management : innovations in planning and applied research
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ECONIS (ZBW)
320
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311
Understanding factors affecting consumer intention to shop in a virtual world
Domina, Tanya
;
Lee, Seung-eun
;
MacGillivray, Maureen
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 613-620
Persistent link: https://www.econbiz.de/10009655499
Saved in:
312
A comparative analysis of differential consumer response across supermarket and specialty store in the candy category
Kumar, Ashish
;
Trivedi, Minakshi
;
Bezawada, Ram
; …
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 561-569
Persistent link: https://www.econbiz.de/10009655508
Saved in:
313
Improving the attention-capturing ability of special displays with the combination effect and the design effect
Nordfält, Jens
- In:
Journal of retailing and consumer services
18
(
2011
)
3
,
pp. 169-173
Persistent link: https://www.econbiz.de/10009158893
Saved in:
314
Context and mobile services' value-in-use
Gummerus, Johanna
;
Philström, Minna
- In:
Journal of retailing and consumer services
18
(
2011
)
6
,
pp. 521-533
Persistent link: https://www.econbiz.de/10009375654
Saved in:
315
"Fact or artifact? : empirical evidence on the robustness of compromise effects in binding and non-binding choice contexts"
Müller, Holger
;
Kroll, Eike B.
;
Vogt, Bodo
- In:
Journal of retailing and consumer services
17
(
2010
)
5
,
pp. 441-448
Persistent link: https://www.econbiz.de/10008654212
Saved in:
316
Exploring the determinants of the frugal shopper
Bove, Liliana L.
;
Nagpal, Anish
;
Dorsett, Adlai David S.
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 291-297
Persistent link: https://www.econbiz.de/10003864548
Saved in:
317
Examining the antecedents of trust and rapport in services : discovering new interrelationships
Macintosh, Gerrard
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 298-305
Persistent link: https://www.econbiz.de/10003864559
Saved in:
318
Can a positive mood counterbalance weak arguments in personal sales conversations?
Bambauer-Sachse, Silke
;
Gierl, Heribert
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 190-196
Persistent link: https://www.econbiz.de/10003852519
Saved in:
319
A value-based perspective of market orientation and customer service
Chen, Shu-ching
;
Quester, Pascale G.
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 197-206
Persistent link: https://www.econbiz.de/10003852521
Saved in:
320
Exploring the relationship of perceived automotive salesperson attributes, customer satisfaction and intentions to automotive service department patronage : the moderating role of...
Darley, William K.
;
Luethge, Denise J.
;
Thatte, Ashish
- In:
Journal of retailing and consumer services
15
(
2008
)
6
,
pp. 469-479
Persistent link: https://www.econbiz.de/10003750764
Saved in:
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