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~isPartOf:"Journal of Happiness Studies"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Customer satisfaction
179
Kundenzufriedenheit
179
Dienstleistungsqualität
128
Service quality
128
Life satisfaction
92
Satisfaction
76
Qualitätsmanagement
72
Quality management
71
Zufriedenheit
69
Beziehungsmarketing
53
Relationship marketing
53
Job satisfaction
49
Consumer behaviour
43
Konsumentenverhalten
43
Arbeitszufriedenheit
41
Quality of life
41
Happiness
39
Lebensqualität
37
service quality
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Subjective well-being
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life satisfaction
29
customer satisfaction
28
Measurement
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Messung
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Taiwan
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Deutschland
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Germany
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Product quality
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Produktqualität
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Estimation
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Schätzung
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well-being
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happiness
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satisfaction
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Clark, Andrew E.
19
Senik-Leygonie, Claudia
7
D'Ambrosio, Conchita
6
Dahlgaard, Jens Jörn
5
Lepinteur, Anthony
5
Winkelmann, Rainer
5
Apouey, Bénédicte H.
4
Coupé, Tom
4
Cummins, Robert
4
Vittersø, Joar
4
Yang, Ching-chow
4
Şimşek, Ömer
4
Baković, Tomislav
3
Casas, Ferran
3
Chen, Kuen-Suan
3
Dahlgaard-Park, Su Mi
3
Dužević, Ines
3
Figuer, Cristina
3
González, Mònica
3
Holder, Mark
3
Marimon, Frederic
3
Mullet, Etienne
3
Santouridis, Ilias
3
Top, Mehmet
3
Veenhoven, Ruut
3
Allan, Blake
2
Alonso-Almeida, M. Mar
2
Aristovnik, Aleksander
2
Artés, Joaquín
2
Ateca-Amestoy, Victoria
2
Barazzetta, Marta
2
Becchetti, Leonardo
2
Bjørnskov, Christian
2
Boes, Stefan
2
Bond, Michael
2
Bouazzaoui, Badiâa
2
Casadesús, Martí
2
Chang, Hsin Hsin
2
Chang, Tsang-Chuan
2
Cheng, Ching-Chan
2
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Universität Zürich / Sozialökonomisches Institut
2
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Journal of Happiness Studies
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Working paper
Discussion paper series / IZA
577
International journal of hospitality management
559
IZA Discussion Papers
501
Journal of retailing and consumer services
459
Journal of business research : JBR
445
Social Indicators Research
387
IZA Discussion Paper
313
Journal of vocational behavior
291
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
231
SOEPpapers on Multidisciplinary Panel Data Research
228
International journal of contemporary hospitality management
227
The service industries journal
227
The international journal of human resource management
226
Tourism management : research, policies, practice
225
The journal of services marketing
217
Journal of hospitality marketing & management
191
Cogent business & management
189
Journal of travel and tourism marketing
188
MPRA Paper
184
Journal of business ethics : JOBE
153
NBER working paper series
152
Working paper / National Bureau of Economic Research, Inc.
150
International journal of human resource management
127
Journal of managerial psychology
125
Tourism management perspectives : TMP
125
Journal of economic behavior & organization : JEBO
122
NBER Working Paper
122
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
120
SpringerLink / Bücher
119
Journal of business and psychology
113
International journal of happiness and development
112
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
112
Journal of career development
111
Services marketing quarterly
105
Journal of Asian finance, economics and business : JAFEB
103
Journal of air transport management
102
Psychology & marketing
99
Journal of service research : JSR
96
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ECONIS (ZBW)
269
RePEc
173
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91
A comparative study of ordinary and fastidious customers' priorities in service quality dimensions
Dabestani, Reza
;
Shahin, Arash
;
Shirouyehzad, Hadi
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 331-350
Persistent link: https://www.econbiz.de/10011723613
Saved in:
92
Service quality perception and customer
satisfaction
in Islamic banks of Pakistan: the modified SERVQUAL model
Ali, Muhammad
;
Raza, Syed Ali
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 559-577
Persistent link: https://www.econbiz.de/10011723722
Saved in:
93
Manage perceived e-learning quality in Egyptian context
Adel, Riham
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 600-613
Persistent link: https://www.econbiz.de/10011723736
Saved in:
94
The HWWP, a refined IVA-Kano model for designing new delightful products or services
Potra, Sabina Alina
;
Izvercian, Monica
;
Pugna, Adrian Pavel
- In:
Total quality management & business excellence : an …
28
(
2017
)
1/2
,
pp. 104-117
Persistent link: https://www.econbiz.de/10011730228
Saved in:
95
Excellent products or servitisation? : analysing retailers' preference before and after a loyalty programme
Vila-Lopez, Natalia
;
Kuster-Boluda, Ines
- In:
Total quality management & business excellence : an …
28
(
2017
)
12
,
pp. 1378-1392
Persistent link: https://www.econbiz.de/10011781629
Saved in:
96
Customer relationship management and customer
satisfaction
: the mediating role of relationship quality
Santouridis, Ilias
;
Veraki, Androniki
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1122-1133
Persistent link: https://www.econbiz.de/10011778120
Saved in:
97
Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar
;
Mohd Nizam Ab Rahman
;
Wan Rosmanira Ismail
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
Saved in:
98
Keeping up with the e-Joneses : do online social networks raise social comparisons?
Sabatini, Fabio
;
Sarracino, Francesco
-
2016
, this leads individuals to a lower
satisfaction
with their economic conditions. The opposite holds in Eastern countries …
Persistent link: https://www.econbiz.de/10011457730
Saved in:
99
A greenhouse approach for value cultivation
Dahlgaard, Jens Jörn
;
Pugna, Adrian
;
Potra, Sabine
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 836-852
Persistent link: https://www.econbiz.de/10011581108
Saved in:
100
Are customers willing to pay for corporate social responsibility? : a study of individual-specific mediators
Yuen, Kum Fai
;
Thai, Vinh V.
;
Wong, Yiik Diew
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 912-926
Persistent link: https://www.econbiz.de/10011581248
Saved in:
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