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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of financial services marketing : JFSM"
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Search: person:"Ricard, Line"
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Beziehungsmarketing
2
Relationship marketing
2
2000-2008
1
Bank
1
Banks
1
Confidence
1
Cooperative bank
1
Customer retention
1
Customer satisfaction
1
Dienstleistungsqualität
1
E-commerce
1
Electronic Commerce
1
Financial cooperatives
1
Financial services
1
Finanzdienstleistung
1
Genossenschaftsbank
1
Internet marketing
1
Kundenbindung
1
Kundenzufriedenheit
1
Meta-Analyse
1
Meta-analysis
1
Online relationship quality
1
Online-Marketing
1
Service quality
1
Vertrauen
1
Website
1
Website characteristics
1
financial services industry
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installed trust
1
integrative model
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online relationship
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relationship marketing
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Ricard, Line
6
Perrien, Jean
3
Rajaobelina, Lova
2
Toufaily, Elissar
2
Bergeron, Jasmin
1
Brun, Isabelle
1
Fortin, Annick
1
Labrecque, Joanne
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Toufaily, Élissar
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Journal of business research : JBR
Journal of financial services marketing : JFSM
International Journal of Bank Marketing
3
Journal of Business Research
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of financial services marketing
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Post-Print / HAL
2
European journal of marketing : EJM
1
International journal of arts management
1
International journal of bank marketing
1
International journal of technology management : IJTM
1
Journal of Product & Brand Management
1
Psychology & Marketing
1
The international journal of bank marketing : IJBM
1
The service industries journal
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Tourism management perspectives : TMP
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ECONIS (ZBW)
3
OLC EcoSci
3
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1
Impact of website characteristics on relationship quality : a comparison of banks financial cooperatives
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
Journal of financial services marketing : JFSM
22
(
2017
)
4
,
pp. 141-149
Persistent link: https://www.econbiz.de/10011815903
Saved in:
2
An integrative model of installed online trust in the financial services industry
Rajaobelina, Lova
;
Ricard, Line
;
Bergeron, Jasmin
; …
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 186-197
Persistent link: https://www.econbiz.de/10010497765
Saved in:
3
Customer loyalty to a commercial website : descriptive meta-analysis of the empirical literature and proposal of an integrative model
Toufaily, Elissar
;
Ricard, Line
;
Perrien, Jean
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1436-1447
Persistent link: https://www.econbiz.de/10009757094
Saved in:
4
Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and proposal of an integrative model
Toufaily, Elissar
;
Ricard, Line
;
Perrien, Jean
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1436-1447
Persistent link: https://www.econbiz.de/10010121581
Saved in:
5
Children's influence on family decision-making: a restaurant study
Labrecque, Joanne
;
Ricard, Line
- In:
Journal of business research : JBR
54
(
2001
)
2
,
pp. 173-176
Persistent link: https://www.econbiz.de/10006724912
Saved in:
6
SPECIAL ISSUE: STRATEGY IMPLEMENTATION AND ASSESSMENT RESEARCH - Explaining and Evaluating the Implementation of Organizational Relationship Marketing in the Banking Industry: Clie...
Ricard, Line
;
Perrien, Jean
- In:
Journal of business research : JBR
45
(
1999
)
2
,
pp. 199-210
Persistent link: https://www.econbiz.de/10006730906
Saved in:
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