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~isPartOf:"Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association"
~subject:"E-commerce"
~subject:"Electronic Commerce"
~type:"article"
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E-commerce
Electronic Commerce
Beziehungsmarketing
26
Relationship marketing
26
Consumer behaviour
22
Konsumentenverhalten
22
Online retailing
12
Online-Handel
12
Customer satisfaction
11
Kundenzufriedenheit
11
Dienstleistungsqualität
8
Internet marketing
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Online-Marketing
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Service quality
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Social Web
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Social web
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Brand image
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Markenimage
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Brand management
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Retail trade
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Viral marketing
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Virales Marketing
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China
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Data protection
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Lieferantenmanagement
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Loyalty
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Online Shopping
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Social Media
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Customer Experience
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Customer Loyalty
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Customer Relationship Management (CRM)
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Chen, Qing-yi
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Deng, Xiangming
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Dey, Dipanjan Kumar
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Dutta, Abhisek
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Fuksa, Michel
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Ganguli, Shirshendu
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Gopalakrishna B. V.
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Moon, Junghoon
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Pei, Yilei
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Peng, Minjing
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Qin, Yanwei
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Rhee, Cheul
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Rowley, Jennifer
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Sanders, G. L.
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
Journal of retailing and consumer services
46
International journal of electronic customer relationship management : IJECRM
37
Journal of business research : JBR
26
Industrial marketing management : the international journal for industrial and high-tech firms
22
International journal of business information systems : IJBIS
20
International journal of e-business research : an official publication of the Information Resources Management Association
17
International journal of electronic marketing and retailing : IJEMR
16
International journal of internet marketing and advertising : IJIMA
16
Electronic commerce research
15
Journal of internet commerce
14
The journal of business & industrial marketing
13
Asia Pacific journal of marketing and logistics
12
Journal of electronic commerce research : JECR
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
Electronic markets : the international journal on networked business
11
The service industries journal
11
Electronic Services
10
International journal of electronic commerce : IJEC
10
Journal of retailing
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
Information systems and e-business management : ISeB
9
International journal of retail & distribution management
9
Journal of marketing
9
Journal of open innovation : technology, market, and complexity
9
International journal of networking and virtual organisations : IJNVO
8
Journal of global information management : an official publication of the Information Resources Management Association
8
Journal of strategic marketing
8
Technological forecasting & social change : an international journal
8
Cogent business & management
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of management information systems : JMIS
7
Journal of the Academy of Marketing Science
7
Electronic commerce research and applications
6
International journal of production research
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
International journal of technology marketing : IJTMkt
6
Journal of organizational computing and electronic commerce
6
Leitfaden Online-Marketing ; [Bd. 1]
6
Marketing intelligence & planning
6
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ECONIS (ZBW)
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1
Determinants of customer loyalty dimensions : e-commerce context in emerging economy perspective
Goutam, Doddahulugappa
;
Gopalakrishna B. V.
;
Ganguli, …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10012494922
Saved in:
2
Impact of electronic servicescape of online gaming on customer engagement
Dutta, Abhisek
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
2
,
pp. 49-63
Persistent link: https://www.econbiz.de/10012292160
Saved in:
3
Consumer-brand engagement with e-commerce market place brands
Mohanty, Pankaj Kumar
;
Dey, Dipanjan Kumar
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
3
,
pp. 21-37
Persistent link: https://www.econbiz.de/10012292167
Saved in:
4
Exploring the role of e-servicescape dimensions on customer online shopping : a stimulus-organism-response paradigm
Yadav, Rohit
;
Mahara, Tripti
- In:
Journal of electronic commerce in organizations : the …
18
(
2020
)
3
,
pp. 53-73
Persistent link: https://www.econbiz.de/10012292175
Saved in:
5
Factors that influence consumer loyalty of services acquired via the internet in Mexico
Juárez-Lóopez, Berenice
;
Ruiz-Santoyo, Grace Aileen
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
4
,
pp. 16-29
Persistent link: https://www.econbiz.de/10012133069
Saved in:
6
Empirical analysis of factors influencing consumers' satisfaction in online shopping agricultural products in China
Yanyan, Wu
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
3
,
pp. 64-77
Persistent link: https://www.econbiz.de/10011886326
Saved in:
7
Organizational characteristics of B2B e-commerce adopters in the Canadian manufacturing sector
Kumar, Vinod
;
Fuksa, Michel
;
Kumar, Uma
- In:
Journal of electronic commerce in organizations : the …
16
(
2018
)
4
,
pp. 1-18
Persistent link: https://www.econbiz.de/10011940781
Saved in:
8
Models of customer experience for B2C e-commerce enterprises
Pei, Yilei
;
Xue, Wanxin
;
Li, Dandan
;
Su, Yong
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
Saved in:
9
An e-commerce customer service robot based on intention recognition model
Peng, Minjing
;
Qin, Yanwei
;
Tang, Chenxin
;
Deng, Xiangming
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
Saved in:
10
Online store loyalty : an investigation of drivers and outcomes
Mpinganjira, Mercy
- In:
Journal of electronic commerce in organizations : the …
13
(
2015
)
4
,
pp. 55-73
Persistent link: https://www.econbiz.de/10011446139
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