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~isPartOf:"Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction"
~subject:"Beziehungsmarketing"
~subject:"Human Resource Management"
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Beziehungsmarketing
Human Resource Management
Relationship marketing
99
Consumer behaviour
37
Konsumentenverhalten
37
Lieferantenmanagement
32
Supplier relationship management
32
Customer satisfaction
25
Kundenzufriedenheit
25
relationship marketing
24
Dienstleistungsqualität
17
Service quality
17
Confidence
15
Vertrauen
15
Einzelhandel
11
Retail trade
11
Marketing management
9
Marketingmanagement
9
USA
8
United States
8
trust
8
Brand management
7
Emotion
7
Markenführung
7
customer retention
7
satisfaction
7
Bank
6
Bibliometrics
6
Bibliometrie
6
Customer value
6
Kundenwert
6
relationship quality
6
Brand image
5
Corporate Social Responsibility
5
Corporate social responsibility
5
Customer retention
5
Dienstleistungssektor
5
Electronic Commerce
5
Kundenbindung
5
Lieferkette
5
Markenimage
5
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99
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99
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Gil Saura, Irene
4
Agariya, Arun Kumar
2
Bebber, Suélen
2
Bejou, Azam
2
Chen, Tser-yieth
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Faßnacht, Martin
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2
Nor Asiah Omar
2
O’Reilly, Kelley
2
Quach, Sara
2
Ricard, Line
2
Ruiz-Molina, María-Eugenia
2
Singh, Deepali
2
Thaichon, Paramaporn
2
Woisetschläger, David M.
2
Zboja, James J.
2
Zuraidah Zainol
2
Abeza, Gashaw
1
Abu, Mimi Liana
1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Journal of business research : JBR
723
The international journal of human resource management
595
Journal of retailing and consumer services
585
SpringerLink / Bücher
450
Industrial marketing management : the international journal for industrial and high-tech firms
405
International journal of hospitality management
346
International journal of human resource management
286
Human resource management
245
Human resource management review
245
The journal of services marketing
225
The service industries journal
199
The journal of business & industrial marketing
196
International journal of contemporary hospitality management
179
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
162
Employee relations
156
Management revue : socio-economic studies
154
Cogent business & management
153
International journal of electronic customer relationship management : IJECRM
141
Human resource management journal
139
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
137
Gabler Edition Wissenschaft
126
International journal of manpower
126
Springer eBook Collection
126
Journal of marketing
124
Tourism management : research, policies, practice
124
Journal of hospitality marketing & management
123
Journal of service research : JSR
119
Journal of travel and tourism marketing
115
Journal of business ethics : JOBE
113
The journal of product & brand management
112
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
111
Journal of service management
109
Asia Pacific journal of marketing and logistics
107
Business horizons
106
The journal of brand management : an international journal
105
Journal of retailing
103
Psychology & marketing
100
Marketing intelligence & planning
98
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ECONIS (ZBW)
99
USB Cologne (EcoSocSci)
1
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100
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1
Customers’ attribution of blame in chain store settings : the perspectives of relationship orientation
Chen, Yi-Mu
;
Huang, Tseng-Lung
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
3
,
pp. 220-238
Persistent link: https://www.econbiz.de/10011383851
Saved in:
2
Methodological choices in relationship quality (RQ) research 1987 to 2015 : a systematic literature review
Osobajo, Oluyomi Abayomi
;
Moore, David
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 40-81
Persistent link: https://www.econbiz.de/10011820562
Saved in:
3
Performing under pressure : winning customers through improvisation in team selling
Hill, Katerina E.
;
Bush, Victoria D.
;
Vorhies, Douglas
; …
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 227-244
Persistent link: https://www.econbiz.de/10011820604
Saved in:
4
Customer interaction
management
capabilities on the micro-retail fashion in Indonesia
Nurhayati, Tatiek
;
Hendar, Hendar
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011820550
Saved in:
5
What really leads to partner relationship
management
? : a review of literature
Agarwal, Anuja
;
Singh, Deepali
;
Agariya, Arun Kumar
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
4
,
pp. 245-285
Persistent link: https://www.econbiz.de/10011820608
Saved in:
6
Adoption of customer relationship
management
in the service sector and its impact on performance
Law, Agnes K. Y.
;
Ennew, Christine T.
;
Mitussis, Darryn
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
4
,
pp. 301-330
Persistent link: https://www.econbiz.de/10010244771
Saved in:
7
Conceptional study of relationship signals in the IT services sector in India
Biswas, Supriya
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
3
,
pp. 154-171
Persistent link: https://www.econbiz.de/10011633624
Saved in:
8
Assessing value co-creation and new product success from cultural orientations and relationship marketing perspectives
Sulhaini
;
Sulaimiah
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10011820556
Saved in:
9
Internet-based relationship marketing : a Sub-Saharan African perspective
Mahmoud, Mahmoud Abdulai
;
Kastner, Adelaide Naa Amerley
; …
- In:
Journal of relationship marketing : innovations & …
16
(
2017
)
3
,
pp. 179-196
Persistent link: https://www.econbiz.de/10011820588
Saved in:
10
The benefits of sales force automation (SFA) : an empirical examination of SFA usage on relationship quality and performance
Holloway, Betsy Bugg
;
Deitz, George D.
;
Hansen, John D.
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
4
,
pp. 223-242
Persistent link: https://www.econbiz.de/10010244789
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