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~isPartOf:"The international journal of bank marketing : IJBM"
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Beziehungsmarketing
188
Relationship marketing
188
Consumer behaviour
108
Konsumentenverhalten
108
Customer satisfaction
56
Kundenzufriedenheit
56
Einzelhandel
47
Retail trade
47
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40
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40
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21
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19
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Vertriebsweg
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Grewal, Dhruv
8
Noble, Stephanie M.
5
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4
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4
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3
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Evanschitzky, Heiner
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Biswas, Dipayan
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Blut, Markus
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Chen, Jialie
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Danaher, Tracey S.
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2
Mahr, Dominik
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Mittal, Vikas
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Journal of retailing
The international journal of bank marketing : IJBM
Journal of business research : JBR
795
Journal of retailing and consumer services
612
Industrial marketing management : the international journal for industrial and high-tech firms
466
International journal of hospitality management
315
SpringerLink / Bücher
256
The journal of services marketing
231
The journal of business & industrial marketing
222
Journal of strategic marketing
197
The service industries journal
194
Journal of the Academy of Marketing Science
171
International journal of electronic customer relationship management : IJECRM
140
Cogent business & management
133
International journal of contemporary hospitality management
133
Journal of marketing
132
Tourism management : research, policies, practice
127
Journal of hospitality marketing & management
122
The journal of product & brand management
121
Journal of travel and tourism marketing
120
Journal of service research : JSR
118
The journal of brand management : an international journal
116
Asia Pacific journal of marketing and logistics
115
Journal of service management
110
European journal of marketing : EJM
105
Psychology & marketing
105
Marketing intelligence & planning
104
Gabler Edition Wissenschaft
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Journal of business ethics : JOBE
97
Services marketing quarterly
95
Journal of marketing management : MM
94
Technological forecasting & social change : an international journal
91
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
87
Service business
85
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
83
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of production economics
76
Business horizons
73
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
72
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ECONIS (ZBW)
195
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1
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195
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1
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
2
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
3
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
4
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
5
Reimagining personalization in the physical store
Scholdra, Thomas P.
;
Wichmann, Julian R. K.
;
Reinartz, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 563-579
Persistent link: https://www.econbiz.de/10014465653
Saved in:
6
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
Saved in:
7
The store of the future : engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction
Szocs, Courtney
;
Kim, Yeseul
;
Lim, Mikyoung
;
Arroyo, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 605-620
Persistent link: https://www.econbiz.de/10014465663
Saved in:
8
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
9
Should service firms introduce algorithmic advice to their existing customers? : the moderating effect of service relationships
Walter, Benjamin von
;
Wentzel, Daniel
;
Raff, Stefan
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 280-296
Persistent link: https://www.econbiz.de/10014322000
Saved in:
10
Co-creating affective atmospheres in retail experience
Joy, Annamma
;
Wang, Jeff Jianfeng
;
Orazi, Davide C.
; …
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 297-317
Persistent link: https://www.econbiz.de/10014322019
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