//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~person:"Baier, Daniel"
~person:"Söderlund, Magnus"
~type_genre:"Article in journal"
~type_genre:"Conference proceedings"
~type_genre:"Hochschulschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
15
Konsumentenverhalten
15
Customer satisfaction
14
Kundenzufriedenheit
14
Dienstleistungsqualität
8
Service quality
8
Online retailing
7
Online-Handel
7
Beziehungsmarketing
6
Relationship marketing
6
Einzelhandel
5
Retail trade
5
Arbeitszufriedenheit
3
Customer service
3
E-commerce
3
Electronic Commerce
3
Innovation adoption
3
Innovationsakzeptanz
3
Job satisfaction
3
Kundenservice
3
Service encounters
3
Augmented reality
2
Dienstleistungsberufe
2
Dienstleistungssektor
2
Distribution channel
2
Internet marketing
2
Loyalty
2
Online shopping
2
Online-Marketing
2
Perceived service quality
2
Robot
2
Roboter
2
Service industry
2
Service robots
2
Service workers
2
Technology acceptance model (TAM)
2
Theory of mind
2
Vertriebsweg
2
Virtual reality
2
Virtuelle Realität
2
more ...
less ...
Online availability
All
Undetermined
16
Type of publication
All
Article
24
Type of publication (narrower categories)
All
Article in journal
Conference proceedings
Hochschulschrift
Aufsatz in Zeitschrift
24
Language
All
English
Author
All
Baier, Daniel
Söderlund, Magnus
Prentice, Catherine
25
Park, Jungkun
23
Pantano, Eleonora
22
Dhir, Amandeep
20
Thaichon, Park
20
Septianto, Felix
19
Jebarajakirthy, Charles
16
Paul, Justin
16
Dwivedi, Yogesh Kumar
15
Kaur, Puneet
15
Lombart, Cindy
14
Sarkar, Biswajit
14
Talwar, Shalini
14
Yan, Ruiliang
14
Agag, Gomaa
13
Mortimer, Gary
13
Rana, Nripendra P.
13
Chebat, Jean-Charles
12
Ladhari, Riadh
11
Otterbring, Tobias
11
Sands, Sean
11
Cliquet, Gérard
10
Klaus, Philipp
10
Kuppelwieser, Volker
10
Quach, Sara
10
Souiden, Nizar
10
Bogomolova, Svetlana
9
Borges, Adilson
9
Das, Manish
9
Elms, Jonathan
9
Louis, Didier
9
Mou, Jian
9
Phau, Ian
9
Trinh, Giang
9
Abdelmoety, Ziad Hassan
8
Chakraborty, Debarun
8
Duan, Yongrui
8
Finsterwalder, Jörg
8
more ...
less ...
Published in...
All
Journal of retailing and consumer services
The international review of retail, distribution and consumer research
5
Journal of business economics : JBE
3
Psychology & marketing
3
Technological forecasting & social change : an international journal
3
International journal of innovation management
2
Journal of marketing management : JMM ; journal of the Academy of Marketing
2
Journal of service management
2
The journal of consumer marketing
2
Australasian marketing journal
1
Creativity and innovation management
1
European journal of marketing : EJM
1
Forschungs-/Entwicklungs-/Innovations-Management
1
International marketing review
1
Journal of business research : JBR
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of service theory and practice
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Managing service quality : MSQ ; an international journal
1
Nordic journal of business : NJB
1
OR spectrum : quantitative approaches in management
1
R & D management
1
Texts from the Interdisciplinary Institute for Entrepreneurship at the University of Karlsruhe (TH) : IEP ...
1
The European retail digest : the authoritative guide to trends and developments in retailing across Europe
1
The journal of product & brand management
1
more ...
less ...
Source
All
ECONIS (ZBW)
24
Showing
1
-
10
of
24
Sort
Relevance
Date (newest first)
Date (oldest first)
1
How do customers meet their needs in in-store and online fashion shopping? : a comparative study based on the jobs-to-be-done theory
Kullak, Franziska S.
;
Baier, Daniel
;
Woratschek, Herbert
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014265655
Saved in:
2
Moderator variables in consumer research : a call for caution
Söderlund, Magnus
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014303249
Saved in:
3
Online shopping continuance after COVID-19 : a comparison of Canada, Germany and the United States
Shaw, Norman
;
Eschenbrenner, Brenda
;
Baier, Daniel
- In:
Journal of retailing and consumer services
69
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013401746
Saved in:
4
Service robots with (perceived) theory of mind : an examination of humans' reactions
Söderlund, Magnus
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013364466
Saved in:
5
When service robots look at themselves in the mirror : an examination of the effects of perceptions of robotic self-recognition
Söderlund, Magnus
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209566
Saved in:
6
Does sustainability really matter to consumers? : assessing the importance of online shop and apparel product attributes
Rausch, Theresa
;
Baier, Daniel
;
Wening, Stefanie
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012665865
Saved in:
7
Chatbots in retailers' customer communication: How to measure their acceptance?
Rese, Alexandra
;
Ganster, Lena
;
Baier, Daniel
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012390000
Saved in:
8
Employee encouragement of self-disclosure in the service encounter and its impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012171941
Saved in:
9
How to increase multichannel shopping satisfaction? : an adapted Kano based stage-gate approach to select new technologies
Baier, Daniel
;
Rese, Alexandra
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012389991
Saved in:
10
Multichannel personalization : identifying consumer preferences for product recommendations in advertisements across different media channels
Schreiner, Timo
;
Rese, Alexandra
;
Baier, Daniel
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 87-99
Persistent link: https://www.econbiz.de/10012001284
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->