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~isPartOf:"Journal of retailing and consumer services"
~subject:"Asymmetric information"
~subject:"Relationship marketing"
~subject:"Social web"
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Asymmetric information
Relationship marketing
Social web
Communication
13
Kommunikation
13
Consumer behaviour
7
Konsumentenverhalten
7
Beziehungsmarketing
6
Einzelhandel
3
Internal communication
3
Interne Kommunikation
3
Retail trade
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Social Web
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Customer service
2
Dienstleistungsqualität
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Service quality
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Viral marketing
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Virales Marketing
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1
Air passenger transport
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Airport
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Airport staff
1
Artificial intelligence
1
Behavioral loyalty
1
Beschwerdemanagement
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Brand image
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Chatbots
1
Children
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Communication overload
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Complaint management
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Computers as social actors
1
Confidence
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Consumer behavior
1
Corporate Social Responsibility
1
Corporate social responsibility
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Corporate social responsibility initiative
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Cosmetics
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Aboagye, Michael Osei
1
Antwi, Collins Opoku
1
Argyris, Young Anna
1
Azamela, John Coffie
1
Baier, Daniel
1
Butcher, Ken
1
Chan, Haksin
1
Cho, Youngju
1
Chomvilailuk, Rojanasak
1
Fan, Chong-jun
1
Ganster, Lena
1
Kuai, Ling
1
Miller, Steven
1
Muqaddam, Aziz
1
Nataliia, Ihnatushchenko
1
Pang, Hua
1
Park, Heejun
1
Park, Junsung
1
Rese, Alexandra
1
Ruan, Yang
1
Wang, Cheng Lu
1
Xu, Hangyu
1
Yang, Morgan X.
1
Yao, Qi
1
Yoo, Joon Woo
1
Yu, Irina Y.
1
Zeng, Kevin J.
1
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Journal of retailing and consumer services
Games and economic behavior
34
Journal of economic theory
32
Journal of communication management : an international journal
16
SpringerLink / Bücher
16
Corporate communications : an international journal
14
Journal of business research : JBR
13
Journal of economic behavior & organization : JEBO
12
Research
12
Theoretical economics : TE ; an open access journal in economic theory
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Economics letters
9
CESifo working papers
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
8
Journal of advertising research
8
Discussion paper / Tinbergen Institute
7
International journal of game theory : official journal of the Game Theory Society
7
Discussion papers / CEPR
6
International journal of business communication : IJBC ; a publication of the Association of Business Communication
6
Theory and decision : an international journal for multidisciplinary advances in decision science
6
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
5
Discussion paper / Institute of Social and Economic Research
5
Econometrica : journal of the Econometric Society, an internat. society for the advancement of economic theory in its relation to statistics and mathematics
5
Economic theory : official journal of the Society for the Advancement of Economic Theory
5
European journal of marketing : EJM
5
International journal of game theory
5
International journal of internet marketing and advertising : IJIMA
5
International journal of networking and virtual organisations : IJNVO
5
Journal of marketing communications
5
PR-Praxis
5
Springer eBook Collection
5
Strategic corporate communication in the digital age
5
Working paper
5
Barcelona GSE working paper series : working paper
4
CESifo Working Paper Series
4
Corporate reputation review : an international journal
4
Cowles Foundation discussion paper
4
Discussion paper series
4
International journal of business communication : IJBC : a publication of the Association for Business Communication
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ECONIS (ZBW)
8
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1
Examining the impact of service robot communication styles on customer intimacy following service failure
Park, Junsung
;
Yoo, Joon Woo
;
Cho, Youngju
;
Park, Heejun
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014372639
Saved in:
2
Determining influences of information irrelevance, information overload and communication overload on WeChat discontinuance intention : the moderating role of exhaustion
Pang, Hua
;
Ruan, Yang
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014253491
Saved in:
3
How frontline employees' communication styles affect consumers' willingness to interact : the boundary condition of emotional ability similarity
Yao, Qi
;
Kuai, Ling
;
Wang, Cheng Lu
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013366403
Saved in:
4
The effects of the visual presentation of an influencer's extroversion on perceived credibility and purchase intentions-moderated by personality matching with the audience
Argyris, Young Anna
;
Muqaddam, Aziz
;
Miller, Steven
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433334
Saved in:
5
Managing loyalty program communications in the digital era : does culture matter?
Yang, Morgan X.
;
Zeng, Kevin J.
;
Chan, Haksin
;
Yu, Irina Y.
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012502701
Saved in:
6
Do airport staff helpfulness and communication generate behavioral loyalty in transfer passengers? : a conditional mediation analysis
Antwi, Collins Opoku
;
Fan, Chong-jun
;
Nataliia, …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012238323
Saved in:
7
Chatbots in retailers' customer communication: How to measure their acceptance?
Rese, Alexandra
;
Ganster, Lena
;
Baier, Daniel
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012390000
Saved in:
8
Evaluating the effect of corporate social responsibility communication on mobile telephone customers
Chomvilailuk, Rojanasak
;
Butcher, Ken
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 164-170
Persistent link: https://www.econbiz.de/10011598733
Saved in:
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