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~isPartOf:"Journal of retailing and consumer services"
~subject:"Customer satisfaction"
~subject:"Einzelhandelspreis"
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Customer satisfaction
Einzelhandelspreis
Einzelhandel
666
Retail trade
666
Consumer behaviour
466
Konsumentenverhalten
466
Beziehungsmarketing
176
Relationship marketing
176
Online retailing
125
Online-Handel
125
Kundenzufriedenheit
83
Brand management
72
Markenführung
72
Distribution channel
71
Vertriebsweg
71
Dienstleistungsqualität
70
Service quality
70
E-commerce
69
Electronic Commerce
69
Retailing
59
Retail
54
Brand image
45
Markenimage
45
Brand
43
Markenartikel
43
Food retailing
40
Ladengestaltung
40
Lebensmitteleinzelhandel
40
Store design
40
Handelsmarke
38
Lieferkette
38
Store brand
38
Supply chain
38
Preismanagement
31
Pricing strategy
31
Internet marketing
26
Online-Marketing
26
Emotion
25
Theorie
25
Theory
25
USA
25
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83
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1
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Article
105
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105
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105
Case study
1
Conference paper
1
Fallstudie
1
Konferenzbeitrag
1
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English
105
Author
All
Lombart, Cindy
4
Mortimer, Gary
4
Louis, Didier
3
Assarzadegan, Parisa
2
Baier, Daniel
2
Davari, Arezoo
2
Fazal-e-Hasan, Syed
2
Hejazi, Seyed Reza
2
Iyer, Pramod
2
Molinillo, Sebastian
2
Quach, Sara
2
Thaichon, Park
2
Abril Barrie, Carmen
1
Acheampong, Audrey
1
Adeola, Ogechi
1
Afshar-Nadjafi, Behrouz
1
Aguilar-Illescas, Rocío
1
Ahmad, Farooq
1
Ahmadi, Hormoz
1
Ahrholdt, Dennis C.
1
Al Khateeb, Amr
1
Alnawas, Ibrahim
1
Alves, Helena
1
Anaya-Sánchez, Rafael
1
Andersson, Pernille K.
1
Anninou, Ioanna
1
Aslam, Usman
1
Auh, Seigyoung
1
Azuma, Nobukazu
1
Banik, Shanta
1
Bano, Shaher
1
Barari, Mojtaba
1
Belitz, Christane
1
Berenguer Contrí, Gloria
1
Beverland, Michael
1
Bogomolova, Svetlana
1
Borges, Adilson
1
Bowen, David E.
1
Bray, Jeffery
1
Brezger, Andreas
1
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Journal of retailing and consumer services
Journal of retailing
27
Journal of business research : JBR
25
Bulletin / United States Department of Labor, Bureau of Labor Statistics
20
The international review of retail, distribution and consumer research
19
International journal of retail & distribution management
18
International journal of retail and distribution management
17
Retail prices
17
Bulletin of the United States Bureau of Labor
12
The journal of services marketing
12
Bulletin / Retail prices and cost of living series / United States Department of Labor, Bureau of Labor Statistics
10
European journal of operational research : EJOR
10
International journal of electronic marketing and retailing : IJEMR
10
Retail price indexes
10
Retail prices and cost of living series
10
Statistical bulletin of the South Pacific
10
Journal of service management
8
Journal of strategic marketing
8
Psychology & marketing
8
Service business
8
Management science : journal of the Institute for Operations Research and the Management Sciences
7
Cogent business & management
6
Journal of marketing management : MM
6
Manufacturing & service operations management : M & SOM
6
The service industries journal
6
European journal of marketing : EJM
5
International journal of Indian culture and business management
5
International journal of production economics
5
International journal of production research
5
Journal of agricultural & food industrial organization
5
Journal of marketing channels : ... distribution systems, strategy, and management
5
Journal of marketing research : JMR
5
Marketing intelligence & planning
5
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
5
American journal of agricultural economics
4
European retail research
4
International journal of business and globalisation : IJBG
4
International journal of business excellence
4
International journal of consumer studies
4
International journal of industrial organization
4
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ECONIS (ZBW)
105
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1
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
2
Customization at a glance : investigating consumer experiences in mobile commerce applications
Siyal, Abdul Waheed
;
Chen, Hongzhuan
;
Shah, Syed Jamal
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460860
Saved in:
3
The effects of hedonic shopping values on loyalty towards small retailers : the moderating role of trust
Lee, Jaeha
;
Park, Kwangsoo
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460869
Saved in:
4
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
5
On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior : moderating role of customer intimacy
Garrouch, Karim
;
Ghali, Zohra
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014363976
Saved in:
6
Understanding the usability of retail fashion brand chatbots : evidence from customer expectations and experiences
Aslam, Usman
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364467
Saved in:
7
Toward a new business model of retail industry : the role of brand experience and brand authenticity
Park, Jungkun
;
Hong, EunPyo
;
Park, Yun-na
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014364645
Saved in:
8
Care management to improve retail customers' and employees' satisfaction
Raggiotto, Francesco
;
Campagno, Cristiana
;
Scarpi, Daniele
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014253533
Saved in:
9
Exploring the hedonic factors affecting customer experiences in phygital retailing
Banik, Shanta
;
Gao, Yongqiang
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014239822
Saved in:
10
The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner
;
Coutinho, Ananda Raquel Silva
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240269
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