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~isPartOf:"Journal of retailing and consumer services"
~subject:"Hotel industry"
~subject:"Markenimage"
~subject:"Store design"
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Hotel industry
Markenimage
Store design
Dienstleistungsqualität
331
Service quality
331
Consumer behaviour
230
Konsumentenverhalten
230
Customer satisfaction
214
Kundenzufriedenheit
214
Beziehungsmarketing
180
Relationship marketing
180
Einzelhandel
70
Retail trade
70
Customer service
58
Kundenservice
58
Online retailing
39
Online-Handel
39
Beschwerdemanagement
37
Complaint management
37
Satisfaction
27
Dienstleistungssektor
26
Service industry
26
E-commerce
25
Electronic Commerce
25
Emotion
25
Viral marketing
25
Virales Marketing
25
Customer loyalty
23
Customer integration
20
Kundenintegration
20
Customer experience
19
Ladengestaltung
19
Confidence
17
Quality management
17
Qualitätsmanagement
17
Service failure
17
Vertrauen
17
Brand management
16
Markenführung
16
Brand image
15
Mobile communications
15
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Aufsatz in Zeitschrift
43
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English
43
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Cioppi, Marco
2
Francioni, Barbara
2
Prentice, Catherine
2
Wang, Xuequn
2
Ahmad, Farooq
1
Ahmed, Zeeshan
1
Alexander, Bethan
1
Altab, Hossin Md
1
Anbumathi,, Rajendiran
1
Antwi, Collins Opoku
1
Badrinarayanan, Vishag
1
Bai, Yanzhuang
1
Bala, Pradip Kumar
1
Becerra, Enrique P.
1
Beverland, Michael
1
Boadi, Evans Asante
1
Boadi, Victoria Atuobuah
1
Bosompem, Josephine
1
Botelho, Miguel
1
Bougoure, Ursula Sigrid
1
Brengman, Malaika
1
Castaldo, Sandro
1
Chakraborty, Shibashish
1
Chan, Vanessa Hiu Ying
1
Chaney, Damien
1
Chen, Rachel J. C.
1
Chiu, Dickson K. W.
1
Chrysochou, Polymeros
1
Cui, Xinyu
1
Cuny, Caroline
1
Curina, Ilaria
1
Dasgupta, Shilpee A.
1
Demoulin, Nathalie T. M.
1
Dominique-Ferreira, Sergio
1
Dorai, Sriram
1
Doukidis, Georgios I.
1
Duffy, Sarah
1
El-Adly, Mohammed Ismail
1
Elmashhara, Maher Georges
1
Esmerado, Joaquim
1
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Journal of retailing and consumer services
International journal of hospitality management
138
International journal of contemporary hospitality management
54
Journal of hospitality marketing & management
53
Tourism management : research, policies, practice
40
Journal of travel and tourism marketing
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
19
The service industries journal
19
Journal of business research : JBR
18
The journal of services marketing
16
Tourism management perspectives : TMP
15
Tourism analysis : an interdisciplinary tourism & hospitality journal
10
Tourism economics : the business and finance of tourism and recreation
10
Journal for global business advancement : JGBA
9
Journal of hospitality and tourism insights
9
Services marketing quarterly
9
Cogent business & management
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Enlightening tourism : ET ; a pathmaking journal
7
International journal of leisure and tourism marketing : IJLTM
7
Administrative Sciences : open access journal
6
Asia Pacific journal of marketing and logistics
6
Global business and finance review
6
International journal of services and operations management
6
International journal of services, economics and management
6
Journal of vacation marketing : an international journal
6
Tourism and hospitality research : the surrey quarterly review
6
European research studies
5
International journal of quality & reliability management
5
Journal of Islamic marketing
5
Journal of vacation marketing
5
Service business
5
The Cornell hospitality quarterly
5
Total quality management & business excellence
5
Tourism and hospitality research : THR
5
Tourism review : the official journal of the AIEST
5
Acta Universitatis Danubius / Oeconomica
4
Amfiteatru economic : an economic and business research periodical
4
International journal of business and economics
4
International journal of productivity and quality management : IJPQM
4
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ECONIS (ZBW)
43
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1
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
2
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
3
Evaluating the role of technology and non-technology factors influencing brand love in online food delivery services
Anbumathi,, Rajendiran
;
Dorai, Sriram
;
Palaniappan, Umayal
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014259296
Saved in:
4
The effect of a hotel's star-rating-based expectations of safety from the pandemic on during-stay experiences
Veenus Tiwari
;
Mishra, Abhishek
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014261167
Saved in:
5
Importance of offline service quality in building loyalty of OC service brand
Park, Joonyong
;
Kim, Renee B.
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013169688
Saved in:
6
Change in technology-enabled omnichannel customer experiences in-store
Alexander, Bethan
;
Kent, Anthony
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169724
Saved in:
7
Linking atmospherics to shopping outcomes : the role of the desire to stay
Elmashhara, Maher Georges
;
Soares, Ana
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209447
Saved in:
8
Additive omnichannel atmospheric cues : the mediating effects of cognitive and affective responses on purchase intention
Lazaris, Chris
;
Vrechopoulos, Adam
;
Sarantopoulos, …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209454
Saved in:
9
More than a mere cup of coffee : when perceived luxuriousness triggers Chinese customers' perceptions of quality and self-congruity
Li, Rong
;
Laroche, Michel
;
Richard, Marie-Odile
;
Cui, Xinyu
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209484
Saved in:
10
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
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