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~isPartOf:"Journal of strategic marketing"
~isPartOf:"Service business"
~subject:"Service quality"
~subject:"Service-Dominant Logic"
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Service quality
Service-Dominant Logic
Customer value
29
Kundenwert
29
Beziehungsmarketing
21
Relationship marketing
21
Betriebliche Wertschöpfung
11
Value creation
11
Consumer behaviour
8
Konsumentenverhalten
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Customer integration
7
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Marketingmanagement
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customer value
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Football
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Marketing theory
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Anderl, Eva
1
Cheng, Vincent
1
Fernandes, Teresa
1
Huang, Tseng-Lung
1
Hur, Won-moo
1
Hyun Kyung Kim
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Ishizuka, Chikako
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Iyer, Pramod
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Kim, Hanna
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Kishi, Yasuyuki
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Kuo-Che, Tseng
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Le Nguyen Hau
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Loh, Wilson
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Lok, Peter
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März, Armin
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Neves, Sara
1
Pham Ngoc Thuy
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Rhodes, Joan
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Schumann, Jan Hendrik
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Journal of strategic marketing
Service business
International journal of hospitality management
14
Journal of business research : JBR
14
The service industries journal
14
Industrial marketing management : the international journal for industrial and high-tech firms
13
Journal of retailing and consumer services
11
Marketing theory
10
International journal of contemporary hospitality management
9
Journal of service research : JSR
8
Journal of service management
7
Journal of hospitality and tourism insights
6
Journal of service theory and practice : JSTP
6
The journal of services marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
International journal of services and operations management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of the Academy of Marketing Science
5
The TQM journal : the international review of organizational improvement
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of air transport management
4
Journal of marketing management : MM
4
Tourism management : research, policies, practice
4
Cogent business & management
3
International journal of retail & distribution management
3
International journal of services, economics and management
3
Journal of business-to-business marketing
3
Management decision : MD
3
Marketing : ZFP ; journal of research and management
3
AMS review : official publication of the Academy of Marketing Science
2
Australasian marketing journal
2
Electronic commerce research
2
European Sport management quarterly : ESMQ
2
European business review : EBR ; the official journal of the International Management Centres, Europe
2
European journal of marketing
2
Faculty & research / Insead : working paper series
2
International journal of electronic customer relationship management : IJECRM
2
International journal of productivity and quality management : IJPQM
2
International journal of retail and distribution management
2
Journal of business economics and management
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ECONIS (ZBW)
8
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1
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
2
Customer value co-creation behaviors and service outcomes : insights from a transformative service
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
;
Iyer, Pramod
- In:
Journal of strategic marketing
29
(
2021
)
8
,
pp. 635-657
Persistent link: https://www.econbiz.de/10012653601
Saved in:
3
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
4
Nonmonetary customer value contributions in free e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
Saved in:
5
Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
Saved in:
6
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
7
The role of servicescape as a driver of customer value in experience-centric service organizations : the Dragon Football Stadium case
Fernandes, Teresa
;
Neves, Sara
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 548-560
Persistent link: https://www.econbiz.de/10010489663
Saved in:
8
Investigation of the relationship between service values and loyalty behaviors under high commitment
Hur, Won-moo
;
Hyun Kyung Kim
;
Kim, Hanna
- In:
Service business
7
(
2013
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10009728543
Saved in:
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