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~isPartOf:"Journal of strategic marketing"
~isPartOf:"The service industries journal"
~subject:"Kundenintegration"
~subject:"Service quality"
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Search: subject_exact:"Customer value"
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Kundenintegration
Service quality
Customer value
44
Kundenwert
44
Beziehungsmarketing
27
Relationship marketing
27
Betriebliche Wertschöpfung
19
Value creation
19
Dienstleistungsqualität
15
Consumer behaviour
9
Konsumentenverhalten
9
Customer satisfaction
8
Kundenzufriedenheit
8
Customer integration
7
Service-Dominant Logic
5
Service-dominant logic
5
customer value
5
perceived value
5
value co-creation
5
Dienstleistungssektor
4
Marketing management
4
Marketingmanagement
4
Service industry
4
Taiwan
4
service-dominant logic
4
Brand management
3
Firm performance
3
Lieferantenmanagement
3
Markenführung
3
Marketing theory
3
Marketingtheorie
3
Structural equation model
3
Strukturgleichungsmodell
3
Supplier relationship management
3
Unternehmenserfolg
3
customer loyalty
3
Arbeitsverhalten
2
Bank
2
Confidence
2
Customer service
2
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1
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Article
19
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English
19
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Chang, Hong-Sheng
2
Alves, Helena
1
Amario, Enrique Martín
1
Anderl, Eva
1
Ashok, Mona
1
Baek, Wooyeul
1
Barroso Castro, Carmen
1
Byon, Kevin K.
1
Chen, Shu-Ching
1
Edvardsson, Bo
1
Evangelista, Felicitas
1
Fernandes, Teresa
1
Frías Jamilena, Dolores María
1
Gong, Taeshik
1
Hallikas, Jukka
1
Horbel, Chris
1
Hsiao, Han-Liang
1
Huttu, Essi
1
Iyer, Pramod
1
Kim, Kyungyeol
1
Kolyperas, D.
1
Le Nguyen Hau
1
Martinsuo, Miia
1
Mikkonen, Karri
1
März, Armin
1
Neves, Sara
1
Pathak, Buddhi
1
Pham Ngoc Thuy
1
Polo Peña, Ana Isabel
1
Popp, Bastian
1
Pynnönen, Mikko
1
Quester, Pascale G.
1
Ritala, Paavo
1
Rodríguez Molina, Miguel Ángel
1
Ruiz, David Martín
1
Schumann, Jan Hendrik
1
Shainesh, G.
1
Sharma, Anand K.
1
Sparks, L.
1
Srinivasan, V.
1
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Journal of strategic marketing
The service industries journal
Journal of business research : JBR
27
Industrial marketing management : the international journal for industrial and high-tech firms
21
Journal of retailing and consumer services
19
International journal of hospitality management
18
The journal of services marketing
11
International journal of contemporary hospitality management
10
Journal of service management
9
Journal of service research : JSR
9
Service business
8
Tourism management : research, policies, practice
8
International journal of services and operations management
7
Marketing theory
7
Journal of hospitality and tourism insights
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
The journal of business & industrial marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of service research
5
Journal of service theory and practice : JSTP
5
Technological forecasting & social change : an international journal
5
The TQM journal : the international review of organizational improvement
5
Cogent business & management
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of air transport management
4
Journal of the Academy of Marketing Science
4
Management decision : MD
4
AMS review : official publication of the Academy of Marketing Science
3
European Sport management quarterly : ESMQ
3
European management journal
3
International journal of retail & distribution management
3
International journal of services, economics and management
3
Journal of business-to-business marketing
3
Journal of marketing management : MM
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Marketing : ZFP ; journal of research and management
3
Marketing intelligence & planning
3
Australasian marketing journal
2
Business horizons
2
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ECONIS (ZBW)
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1
Value co-creation in the B2B context : a conceptual framework and its implications
Pathak, Buddhi
;
Ashok, Mona
;
Tan, Yin Leng
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 178-205
Persistent link: https://www.econbiz.de/10013167417
Saved in:
2
Customer value co-creation behaviors and service outcomes : insights from a transformative service
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
;
Iyer, Pramod
- In:
Journal of strategic marketing
29
(
2021
)
8
,
pp. 635-657
Persistent link: https://www.econbiz.de/10012653601
Saved in:
3
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
4
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
5
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
6
Nonmonetary customer value contributions in free e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
Saved in:
7
The role of servicescape as a driver of customer value in experience-centric service organizations : the Dragon Football Stadium case
Fernandes, Teresa
;
Neves, Sara
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 548-560
Persistent link: https://www.econbiz.de/10010489663
Saved in:
8
Exploring value co-creation in Fan Fests : the role of fans
Kolyperas, D.
;
Sparks, L.
- In:
Journal of strategic marketing
26
(
2018
)
1
,
pp. 71-84
Persistent link: https://www.econbiz.de/10011860430
Saved in:
9
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
10
An approach to prioritize customer-based, cost-effective service enhancements
Srinivasan, V.
;
Shainesh, G.
;
Sharma, Anand K.
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 747-762
Persistent link: https://www.econbiz.de/10011439912
Saved in:
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