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~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Relationship marketing"
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Search: subject_exact:"Retail Trade"
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Relationship marketing
Einzelhandel
37
Retail trade
37
Consumer behaviour
21
Konsumentenverhalten
21
Beziehungsmarketing
10
Lieferantenmanagement
6
Supplier relationship management
6
USA
6
United States
6
Online retailing
5
Online-Handel
5
Dienstleistungsqualität
4
E-commerce
4
Electronic Commerce
4
Preismanagement
4
Pricing strategy
4
Retailing
4
Service quality
4
Artificial intelligence
3
Customer satisfaction
3
Dienstleistungssektor
3
Kundenzufriedenheit
3
Künstliche Intelligenz
3
Retailer
3
Salespeople
3
Service industry
3
Verkaufspersonal
3
Automation
2
Automatisierung
2
Brand management
2
Distribution channel
2
Electronic money
2
Elektronisches Geld
2
Emerging economies
2
Firm performance
2
Handelsmarke
2
Incentives
2
Innovation
2
Internet
2
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Article
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English
10
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Beitelspacher, Lauren Skinner
2
Grewal, Dhruv
2
Rapp, Adam
2
Alavi, Sascha
1
Bagga, Charan K.
1
Baker, Julie
1
Baker, Thomas L.
1
Bendle, Neil T.
1
Bolton, Ruth N.
1
Brocato, E. Deanne
1
Cron, William L.
1
Davis-Sramek, Beth
1
Droge, Cornelia
1
Griffith, Denni Arli
1
Gustafsson, Anders
1
Habel, Johannes
1
Hughes, Douglas E.
1
Kozlenkova, Irina V.
1
Kumar, V.
1
Mentzer, John T.
1
Myers, Matthew B.
1
Nastasoiu, Alina
1
Navarro, Salvador
1
Nim, Nandini
1
Ryari, Hanaa
1
Sharma, Amalesh
1
Sharma, Dheeraj
1
Sheth, Jagdish N.
1
Steinhoff, Lena
1
Tarasi, Crina O.
1
Vandenbosch, Mark B.
1
Verma, Varsha
1
Voorhees, Clay M.
1
Weaven, Scott
1
Wieseke, Jan
1
Witell, Lars
1
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Journal of the Academy of Marketing Science
Journal of retailing and consumer services
176
Journal of retailing
46
Journal of business research : JBR
43
The international review of retail, distribution and consumer research
37
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
11
Marketing intelligence & planning
11
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Cogent business & management
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
International journal of business information systems : IJBIS
7
International journal of electronic commerce : IJEC
7
Services marketing quarterly
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
The service industries journal
5
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ECONIS (ZBW)
10
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1
Separating customer heterogeneity, points pressure and rewarded behavior to assess a retail loyalty program
Nastasoiu, Alina
;
Bendle, Neil T.
;
Bagga, Charan K.
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
6
,
pp. 1132-1150
Persistent link: https://www.econbiz.de/10012659705
Saved in:
2
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
3
Designing satisfying service encounters : website versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
Saved in:
4
Online relationship marketing
Steinhoff, Lena
;
Griffith, Denni Arli
;
Weaven, Scott
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
3
,
pp. 369-393
Persistent link: https://www.econbiz.de/10012107007
Saved in:
5
Driving growth of Mwallets in emerging markets : a retailer's perspective
Kumar, V.
;
Nim, Nandini
;
Sharma, Amalesh
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
4
,
pp. 747-769
Persistent link: https://www.econbiz.de/10012107310
Saved in:
6
Understanding the long-term implications of retailer returns in business-to-business relationships
Beitelspacher, Lauren Skinner
;
Baker, Thomas L.
;
Rapp, Adam
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 252-272
Persistent link: https://www.econbiz.de/10011844791
Saved in:
7
Does relationship marketing matter in online retailing? : a meta-analytic approach
Verma, Varsha
;
Sharma, Dheeraj
;
Sheth, Jagdish N.
- In:
Journal of the Academy of Marketing Science
44
(
2016
)
2
,
pp. 206-217
Persistent link: https://www.econbiz.de/10011453218
Saved in:
8
Creating consumer attachment to retail service firms through sense of place
Brocato, E. Deanne
;
Baker, Julie
;
Voorhees, Clay M.
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
2
,
pp. 200-220
Persistent link: https://www.econbiz.de/10010504690
Saved in:
9
Understanding social media effects across seller, retailer, and consumer interactions
Rapp, Adam
;
Beitelspacher, Lauren Skinner
;
Grewal, Dhruv
; …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
5
,
pp. 547-566
Persistent link: https://www.econbiz.de/10010126682
Saved in:
10
Creating commitment and loyality behaviour among retailers : what are the roles of service quality and satification?
Davis-Sramek, Beth
;
Droge, Cornelia
;
Mentzer, John T.
; …
- In:
Journal of the Academy of Marketing Science
37
(
2009
)
4
,
pp. 440-454
Persistent link: https://www.econbiz.de/10003926593
Saved in:
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