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~isPartOf:"Journal of the Academy of Marketing Science"
~subject:"Service quality"
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Search: subject_exact:"Retail Trade"
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Service quality
Einzelhandel
37
Retail trade
37
Consumer behaviour
21
Konsumentenverhalten
21
Beziehungsmarketing
10
Relationship marketing
10
Lieferantenmanagement
6
Supplier relationship management
6
USA
6
United States
6
Online retailing
5
Online-Handel
5
Dienstleistungsqualität
4
E-commerce
4
Electronic Commerce
4
Preismanagement
4
Pricing strategy
4
Retailing
4
Artificial intelligence
3
Customer satisfaction
3
Dienstleistungssektor
3
Kundenzufriedenheit
3
Künstliche Intelligenz
3
Retailer
3
Salespeople
3
Service industry
3
Verkaufspersonal
3
Automation
2
Automatisierung
2
Brand management
2
Distribution channel
2
Electronic money
2
Elektronisches Geld
2
Emerging economies
2
Firm performance
2
Handelsmarke
2
Incentives
2
Innovation
2
Internet
2
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English
4
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Baker, Julie
1
Biswas, Dipayan
1
Bolton, Ruth N.
1
Brocato, E. Deanne
1
Davis-Sramek, Beth
1
Droge, Cornelia
1
Gustafsson, Anders
1
Lee, Na Young
1
Mentzer, John T.
1
Myers, Matthew B.
1
Noble, Stephanie M.
1
Tarasi, Crina O.
1
Voorhees, Clay M.
1
Witell, Lars
1
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Journal of the Academy of Marketing Science
Journal of retailing and consumer services
70
The journal of services marketing
17
Journal of business research : JBR
16
International journal of retail and distribution management
13
Journal of retailing
11
International journal of retail & distribution management
10
Service business
7
The international review of retail, distribution and consumer research
7
Journal of service management
6
Psychology & marketing
6
Services marketing quarterly
6
International journal of electronic marketing and retailing : IJEMR
5
Journal of internet commerce
5
The service industries journal
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of physical distribution and logistics management
4
International journal of services and operations management
4
African journal of business and economic research : AJBER
3
Australasian marketing journal
3
Cogent business & management
3
Gabler Edition Wissenschaft
3
International journal of Indian culture and business management
3
International journal of business and globalisation : IJBG
3
International journal of business performance management
3
International journal of business policy and economics
3
International journal of quality and service sciences
3
International journal of services and operations management : IJSOM
3
Journal of fashion marketing and management
3
Journal of marketing channels : ... distribution systems, strategy, and management
3
Journal of marketing management : MM
3
Journal of strategic marketing
3
Quality management journal : QMJ
3
The journal of applied business research
3
Transportation research / E : an international journal
3
Decision
2
Global business review
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business and emerging markets : IJBEM
2
International journal of business excellence
2
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ECONIS (ZBW)
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1
Designing satisfying service encounters : website versus store touchpoints
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 85-107
Persistent link: https://www.econbiz.de/10012819742
Saved in:
2
Hey big spender! : a golden (color) atmospheric effect on tipping behavior
Lee, Na Young
;
Noble, Stephanie M.
;
Biswas, Dipayan
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 317-337
Persistent link: https://www.econbiz.de/10011844815
Saved in:
3
Creating consumer attachment to retail service firms through sense of place
Brocato, E. Deanne
;
Baker, Julie
;
Voorhees, Clay M.
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
2
,
pp. 200-220
Persistent link: https://www.econbiz.de/10010504690
Saved in:
4
Creating commitment and loyality behaviour among retailers : what are the roles of service quality and satification?
Davis-Sramek, Beth
;
Droge, Cornelia
;
Mentzer, John T.
; …
- In:
Journal of the Academy of Marketing Science
37
(
2009
)
4
,
pp. 440-454
Persistent link: https://www.econbiz.de/10003926593
Saved in:
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