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~isPartOf:"Journal of travel and tourism marketing"
~person:"Han, Heesup"
~person:"Poon, Wai Ching"
~subject:"Luftverkehr"
~type:"article"
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Luftverkehr
Air transport
6
Airline
6
Fluggesellschaft
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Beziehungsmarketing
4
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Relationship marketing
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Air passenger transport
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passenger loyalty
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Han, Heesup
Poon, Wai Ching
Hyun, Sunghyup Sean
4
Chua, Bee-Lia
2
Lee, Sanghyeop
2
Choe, Yunseok
1
Choi, Sooyoung
1
Halpern, Nigel
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Huey Chern Boo
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Journal of travel and tourism marketing
International journal of hospitality management
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
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ECONIS (ZBW)
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Self-check-in kiosk quality and airline non-contact service maximization : how to win air traveler satisfaction and loyalty in the post-pandemic world?
Moon, Hyoungeun
;
Lho, Heejung Linda
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
4
,
pp. 383-398
Persistent link: https://www.econbiz.de/10012549656
Saved in:
2
Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup
;
Koo, Bonhak
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
Saved in:
3
Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 380-395
Persistent link: https://www.econbiz.de/10012289340
Saved in:
4
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
5
Will you fly with this airline in the future? : an empirical study of airline avoidance after accidents
Yang, Lin
;
Tjiptono, Fandy
;
Poon, Wai Ching
- In:
Journal of travel and tourism marketing
35
(
2018
)
9
,
pp. 1145-1159
Persistent link: https://www.econbiz.de/10011942051
Saved in:
6
Understanding airline travelers' perceptions of well-being : the role of cognition, emotion, and sensory experiences in airline lounges
Kim, Hyeon-Cheol
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Huey …
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 1213-1234
Persistent link: https://www.econbiz.de/10011627491
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