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~isPartOf:"Management decision : MD"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~language:"eng"
~subject:"Firm performance"
~subject:"Relationship marketing"
~subject:"Spain"
~type_genre:"Article in journal"
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Firm performance
Relationship marketing
Spain
Quality management
541
Qualitätsmanagement
541
Dienstleistungsqualität
233
Service quality
233
Unternehmenserfolg
225
Customer satisfaction
189
Kundenzufriedenheit
189
Innovation
163
Strategic management
137
Strategisches Management
137
Taiwan
134
Beziehungsmarketing
124
Innovation management
117
Innovationsmanagement
117
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110
Wissensmanagement
110
Consumer behaviour
100
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Corporate Social Responsibility
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Corporate social responsibility
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Organisatorischer Wandel
70
Organizational change
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Casadesús, Martí
6
Marimon, Frederic
6
Bagur-Femenías, Llorenç
4
Dahlgaard, Jens Jörn
4
Bernardo, Merce
3
Dahlgaard-Park, Su Mi
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Evans, James R.
3
Jaca, Carmen
3
Mousa, Fariss-Terry
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Perramon, Jordi
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Petnji Yaya, Luc Honore
3
Wayhan, Victor B.
3
Yang, Ching-chow
3
Alonso-Almeida, M. Mar
2
Andersén, Jim
2
Asif, Muhammad
2
Azlan Amran
2
Bachiller, Patricia
2
Balderson, Erica L.
2
Brotons, José M.
2
Caro, Laura Martínez
2
Cassia, Fabio
2
Cegarra Navarro, Juan Gabriel
2
Cepeda-Carrión, Gabriel
2
Chen, Ching-fu
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Chen, Yan
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Cheung, Fung Yi Millissa
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Claver Cortés, Enrique
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Cossío-Silva, Francisco J.
2
Deeksha Singh
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Delić, Milan
2
Felício, J. Augusto
2
Franceschini, Fiorenzo
2
Fuentes-Blasco, María
2
García, Jose Antonio Martínez
2
Ghasem Rezaei
2
Gil Saura, Irene
2
Gómez-López, Raquel
2
Hughes, Mathew
2
Jiménez-Jiménez, Daniel
2
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Management decision : MD
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
1,303
Journal of retailing and consumer services
617
Industrial marketing management : the international journal for industrial and high-tech firms
586
International journal of hospitality management
441
Applied economics
390
Cogent business & management
359
The service industries journal
322
Strategic management journal
309
Journal of business ethics : JOBE
283
The journal of business & industrial marketing
274
Technological forecasting & social change : an international journal
261
Small business economics : an entrepreneurship journal
258
International journal of production economics
249
International business review : the official journal of the European International Business Academy
238
Tourism management : research, policies, practice
232
The journal of services marketing
231
Journal of the Academy of Marketing Science
205
Journal of strategic marketing
203
International journal of contemporary hospitality management
190
The international journal of human resource management
186
Applied economics letters
185
The journal of corporate finance : contracting, governance and organization
182
Journal of banking & finance
168
International journal of economics and finance
167
Journal of Asian finance, economics and business : JAFEB
163
Research policy : policy, management and economic studies of science, technology and innovation
163
Journal of marketing
150
International journal of economics and financial issues : IJEFI
149
Finance research letters
144
International entrepreneurship and management journal
144
International journal of electronic customer relationship management : IJECRM
142
International journal of innovation management
140
Management science : journal of the Institute for Operations Research and the Management Sciences
138
Journal of business venturing
136
Corporate social responsibility and environmental management
133
European journal of marketing : EJM
133
Journal of travel and tourism marketing
132
Journal of world business : JWB
132
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ECONIS (ZBW)
412
Showing
1
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10
of
412
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1
Critical linkages between quality management practices and performance from Indian IT enabled service SMEs
Basu, Rana
;
Bhola, Prabha
;
Ghosh, Indranil
;
Dan, Pranab K.
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 881-919
Persistent link: https://www.econbiz.de/10011884022
Saved in:
2
Developing an instrument to measure lean manufacturing maturity and its relationship with operational performance
Bento, Graziela dos Santos
;
Tontini, Gérson
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 977-995
Persistent link: https://www.econbiz.de/10011918735
Saved in:
3
The differences in the financial performance of manufacturing companies in Indonesia before and after ISO 9000 implementation
Kusumah, Lien Herliani
;
Fabianto, Yoke Susilo
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 941-957
Persistent link: https://www.econbiz.de/10011884029
Saved in:
4
Exploring customers' perceptions about Quality Management Systems : an empirical study in Italy
Murmura, Federica
;
Bravi, Laura
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1466-1481
Persistent link: https://www.econbiz.de/10011919022
Saved in:
5
Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from Ghana
Ofori, Kwame Simpe
;
Boakye, Kwabena G.
;
Narteh, Bedman
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 580-598
Persistent link: https://www.econbiz.de/10011854104
Saved in:
6
How does Six Sigma influence creativity and corporate performance through exploration and exploitation?
Hwang, Gee Hyun
;
Lee, Kun Chang
;
Seo, Young Wook
- In:
Total quality management & business excellence : an …
29
(
2018
)
14
,
pp. 1668-1684
Persistent link: https://www.econbiz.de/10011962120
Saved in:
7
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
8
Improving risk assessment for customer-oriented FMEA
Pisut Koomsap
;
Thuangporn Charoenchokdilok
- In:
Total quality management & business excellence : an …
29
(
2018
)
13
,
pp. 1563-1579
Persistent link: https://www.econbiz.de/10011962110
Saved in:
9
ISO 9001 certification and failure risk : any relationship?
Franceschini, Fiorenzo
;
Galetto, Maurizio
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1279-1293
Persistent link: https://www.econbiz.de/10011918957
Saved in:
10
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
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