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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Announcement effect"
~subject:"Dienstleistungsqualität"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Queuing theory"
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Announcement effect
Dienstleistungsqualität
Queueing theory
118
Warteschlangentheorie
118
Theorie
39
Theory
39
Operations Research
15
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15
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queues
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Aufsatz in Zeitschrift
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Bassamboo, Achal
4
Allon, Gad
2
Debo, Laurens G.
2
Ibrahim, Rouba
2
Yu, Qiuping
2
Afèche, Philipp
1
Alizamir, Saed
1
Anand, Krishnan S.
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Armony, Mor
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Batt, Robert J.
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Dong, Jing
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Gupta, Varun
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Lee, Hsiao-hui
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Musalem, Andrés
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Veeraraghavan, Senthil
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Management science : journal of the Institute for Operations Research and the Management Sciences
Manufacturing & service operations management : M & SOM
5
Operations research
5
International journal of production economics
4
Omega : the international journal of management science
4
Health care management science
2
International journal of production research
2
Production and operations management : an international journal of the Production and Operations Management Society
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Production and operations management : the flagship research journal of the Production and Operations Management Society
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Economics of education review
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European journal of industrial engineering : EJIE
1
European journal of operational research : EJOR
1
International journal of contemporary hospitality management
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International journal of electronic customer relationship management : IJECRM
1
International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association
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International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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International journal of services technology and management
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Journal of business economics and management
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Journal of the Operational Research Society : OR
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Marketing letters : a journal of research in marketing
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OR spectrum : quantitative approaches in management
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Operational research : an international journal
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Praj̄nȧn : journal of social and management sciences
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RAIRO / Operations research
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The journal of consumer marketing
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ECONIS (ZBW)
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1
A general framework to compare announcement accuracy : static vs. LES-based announcement
Bassamboo, Achal
;
Ibrahim, Rouba
- In:
Management science : journal of the Institute for …
67
(
2021
)
7
,
pp. 4191-4208
Persistent link: https://www.econbiz.de/10012624514
Saved in:
2
The reference effect of delay announcements : a field experiment
Yu, Qiuping
;
Allon, Gad
;
Bassamboo, Achal
- In:
Management science : journal of the Institute for …
67
(
2021
)
12
,
pp. 7417-7437
Persistent link: https://www.econbiz.de/10012815288
Saved in:
3
The impact of delay announcements on hospital network coordination and waiting times
Dong, Jing
;
Yom-Tov, Elad
;
Yom-Tov, Galit B.
- In:
Management science : journal of the Institute for …
65
(
2019
)
5
,
pp. 1969-1994
Persistent link: https://www.econbiz.de/10012039716
Saved in:
4
Search among queues under quality differentiation
Yang, Luyi
;
Debo, Laurens G.
;
Gupta, Varun
- In:
Management science : journal of the Institute for …
65
(
2019
)
8
,
pp. 3605-3623
Persistent link: https://www.econbiz.de/10012062720
Saved in:
5
Managing customer expectations and priorities in service systems
Yu, Qiuping
;
Allon, Gad
;
Bassamboo, Achal
;
Iravani, Seyed
- In:
Management science : journal of the Institute for …
64
(
2018
)
8
,
pp. 3942-3970
Persistent link: https://www.econbiz.de/10011900071
Saved in:
6
Does the past predict the future? : the case of delay announcements in service systems
Ibrahim, Rouba
;
Armony, Mor
;
Bassamboo, Achal
- In:
Management science : journal of the Institute for …
63
(
2017
)
6
,
pp. 1762-1780
Persistent link: https://www.econbiz.de/10011707236
Saved in:
7
Optimal price/lead-time menus for queues with customer choice : segmentation, pooling, and strategic delay
Afèche, Philipp
;
Pavlin, J. Michael
- In:
Management science : journal of the Institute for …
62
(
2016
)
8
,
pp. 2412-2436
Persistent link: https://www.econbiz.de/10011539548
Saved in:
8
Waiting patiently : an empirical study of queue abandonment in an emergency department
Batt, Robert J.
;
Terwiesch, Christian
- In:
Management science : journal of the Institute for …
61
(
2015
)
1
,
pp. 39-59
Persistent link: https://www.econbiz.de/10010496085
Saved in:
9
Measuring the effect of queues on customer purchases
Lu, Yina
;
Musalem, Andrés
;
Olivares, Marcelo
; …
- In:
Management science : journal of the Institute for …
59
(
2013
)
8
,
pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
Saved in:
10
Diagnostic accuracy under congestion
Alizamir, Saed
;
Véricourt, Francis de
;
Sun, Peng
- In:
Management science : journal of the Institute for …
59
(
2013
)
1
,
pp. 157-171
Persistent link: https://www.econbiz.de/10009711771
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