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~isPartOf:"Service business"
~isPartOf:"The service industries journal"
~source:"econis"
~subject:"Relationship marketing"
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Search: subject_exact:"Customer value"
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Relationship marketing
Customer value
41
Kundenwert
41
Beziehungsmarketing
20
Betriebliche Wertschöpfung
18
Value creation
18
Dienstleistungsqualität
16
Service quality
16
Customer integration
10
Customer satisfaction
10
Kundenintegration
10
Kundenzufriedenheit
10
Consumer behaviour
9
Konsumentenverhalten
9
Service-Dominant Logic
6
Service-dominant logic
6
Taiwan
6
perceived value
5
value co-creation
5
Dienstleistungssektor
4
Online retailing
4
Online-Handel
4
Service industry
4
Value co-creation
4
service-dominant logic
4
Brand management
3
Customer participation
3
Customer service
3
Gastronomie
3
Kundenservice
3
Lieferantenmanagement
3
Markenführung
3
Marketing management
3
Marketing theory
3
Marketingmanagement
3
Marketingtheorie
3
Restaurant industry
3
Supplier relationship management
3
Viral marketing
3
Virales Marketing
3
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English
20
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Le Nguyen Hau
3
Frías Jamilena, Dolores María
2
Pham Ngoc Thuy
2
Polo Peña, Ana Isabel
2
Rodríguez Molina, Miguel Ángel
2
Amario, Enrique Martín
1
Amirtha, Raman
1
Arancibia Carvajal, Sara
1
Baek, Wooyeul
1
Barroso Castro, Carmen
1
Byon, Kevin K.
1
Chen, Ja-Shen
1
Chen, Shu-Ching
1
Cheng, Vincent
1
Ekinci, Yeliz
1
Evangelista, Felicitas
1
Fernández Nogales, Angel
1
Gong, Taeshik
1
Hallikas, Jukka
1
Hong, Soon Goo
1
Horbel, Chris
1
Hung, Yu-chung
1
Hur, Won-moo
1
Hyun Kyung Kim
1
Janupiboon, Thanyamai P.
1
Kamalanon, Piyanoot
1
Kim, Hanna
1
Kim, Kyungyeol
1
Lin, Nan-hong
1
Loh, Wilson
1
Lok, Peter
1
Mai Thi My‑Quyen
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Mikkonen, Karri
1
Palma, Freida C.
1
Popp, Bastian
1
Pynnönen, Mikko
1
Quester, Pascale G.
1
Rhodes, Joan
1
Ritala, Paavo
1
Ruiz, David Martín
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Service business
The service industries journal
Journal of business research : JBR
53
Industrial marketing management : the international journal for industrial and high-tech firms
50
Journal of retailing and consumer services
31
SpringerLink / Bücher
19
International journal of hospitality management
18
Journal of the Academy of Marketing Science
17
Handbook of research on customer equity in marketing
14
Journal of marketing
14
Journal of strategic marketing
14
The journal of services marketing
14
Journal of service research : JSR
13
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
13
The journal of business & industrial marketing
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Journal of service management
12
Gabler Edition Wissenschaft
11
Journal of marketing research : JMR
10
The journal of product & brand management
10
International journal of contemporary hospitality management
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Technological forecasting & social change : an international journal
9
Business horizons
8
Tourism management : research, policies, practice
8
European management journal
7
International journal of electronic customer relationship management : IJECRM
7
Journal of marketing analytics : JMA
7
Management decision : MD
7
Marketing theory
7
Springer eBook Collection / Business and Economics
7
The TQM journal : the international review of organizational improvement
7
Cogent business & management
6
Harvard-Business-Manager : das Wissen der Besten
6
Journal of marketing management : MM
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
6
The international journal of bank marketing : IJBM
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
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ECONIS (ZBW)
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1
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
2
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
3
Transforming customer brand engagement to co-creation value through participation energy and effort
Mai Thi My‑Quyen
;
Le Nguyen Hau
- In:
Service business
15
(
2021
)
3
,
pp. 493-514
Persistent link: https://www.econbiz.de/10012620105
Saved in:
4
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
5
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
6
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
7
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
8
How to support the management of intangibles
Arancibia Carvajal, Sara
;
Fernández Nogales, Angel
- In:
The service industries journal
34
(
2014
)
3
,
pp. 196-211
Persistent link: https://www.econbiz.de/10010344141
Saved in:
9
The effects of perceived value on loyalty : the moderating effect of market orientation adoption
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
Service business
11
(
2017
)
1
,
pp. 93-116
Persistent link: https://www.econbiz.de/10011722452
Saved in:
10
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
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