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~isPartOf:"The journal of business & industrial marketing"
~subject:"Kundenzufriedenheit"
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Search: subject:"Beziehungsmarketing"
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Kundenzufriedenheit
Beziehungsmarketing
192
Relationship marketing
192
Lieferantenmanagement
109
Supplier relationship management
109
B-to-B-Marketing
85
Business-to-business marketing
85
Customer satisfaction
33
Consumer behaviour
29
Konsumentenverhalten
29
Marketing management
29
Marketingmanagement
29
Salespeople
25
Verkaufspersonal
25
Innovation
19
Confidence
18
Customer integration
18
Vertrauen
18
Betriebliche Wertschöpfung
17
Kundenintegration
17
Value creation
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Firm performance
16
Unternehmenserfolg
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Selling
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Verkauf
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Customer value
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E-commerce
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Electronic Commerce
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Kundenwert
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Lieferkette
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Performance measurement
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Performance-Messung
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Supply chain
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Brand management
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Business network
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Dienstleistungsqualität
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Markenführung
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Service quality
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Unternehmensnetzwerk
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Buyer-seller relationships
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33
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Svensson, Göran
4
Cobelli, Nicola
2
Høgevold, Nils
2
Padin, Carmen
2
Agnihotri, Raj
1
Ahmad, Bilal
1
Akhtar, Nadeem
1
Alet Vilaginés, Josep
1
Anaza, Nwamaka A.
1
Ashfaq, Muhammad
1
Askariazad, Mohammad Hossein
1
Ata, U. Zeynep
1
Babakhani, Nazila
1
Blanco-González, Alicia
1
Blois, Keith J.
1
Boles, James Sanders
1
Cabanelas, Pablo
1
Cassia, Fabio
1
Chen, Chih-cheng Volvic
1
Chen, Chih-jou Jay
1
Chugh, Richa
1
Confente, Ilenia
1
Das, Gopal
1
Eggert, Andreas
1
Elsäßer, Marc
1
Falkenreck, Christine
1
Ferro, Carlos
1
Ferro-Soto, Carlos
1
Gabler, Colin B.
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Gao, Lily
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Gligor, David M.
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Guo, Chiquan
1
Hollmann, Sabine
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Itani, Omar S.
1
Ji, Chen
1
Johnson-Busbin, Julie
1
Kler, Arshan
1
Lacoste, Sylvie
1
Leach, Mark
1
Li, Yuan
1
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The journal of business & industrial marketing
Journal of retailing and consumer services
256
Journal of business research : JBR
143
International journal of hospitality management
137
The journal of services marketing
108
Journal of hospitality marketing & management
64
The service industries journal
63
Journal of travel and tourism marketing
59
International journal of contemporary hospitality management
53
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Tourism management : research, policies, practice
52
Cogent business & management
47
Journal of service research : JSR
44
Service business
44
Services marketing quarterly
43
Journal of service management
40
Asia Pacific journal of marketing and logistics
39
Journal of strategic marketing
39
Industrial marketing management : the international journal for industrial and high-tech firms
36
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
36
The TQM journal : the international review of organizational improvement
35
The international journal of bank marketing : IJBM
34
Journal of the Academy of Marketing Science
33
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Psychology & marketing
31
International journal of electronic customer relationship management : IJECRM
30
Journal of service research
28
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
26
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
Total quality management & business excellence
25
European journal of marketing : EJM
23
International journal of electronic marketing and retailing : IJEMR
23
International journal of quality and service sciences
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
22
Journal of hospitality and tourism insights
22
Journal of marketing
22
Journal of retailing
22
The international review of retail, distribution and consumer research
22
Journal of Asian finance, economics and business : JAFEB
21
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
20
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ECONIS (ZBW)
33
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1
Factors influencing m-loyalty and customer reuse intention toward mobile instant messaging services
Mehdi, Mokhalles Mohammad
;
Kler, Arshan
;
Nafees, Lubna
- In:
The journal of business & industrial marketing
39
(
2024
)
1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10014472711
Saved in:
2
Analyzing the customer brand engagement model from the perspective of sellers and buyers in the B2B context
Susanti, Vonny
;
Samudro, Andreas
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 299-317
Persistent link: https://www.econbiz.de/10014473046
Saved in:
3
Identifying the determinants and consequences of post-recovery satisfaction in B2B customers : a multidimensional justice theory perspective
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Ashfaq, Muhammad
- In:
The journal of business & industrial marketing
39
(
2024
)
2
,
pp. 423-437
Persistent link: https://www.econbiz.de/10014473086
Saved in:
4
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
5
The mediating role of cooperative norms in the formation of buyer commitment in the buyer-seller relationship
Vieira, Valter Afonso
;
Mayberry, Robert
;
Boles, James …
- In:
The journal of business & industrial marketing
38
(
2023
)
7
,
pp. 1409-1423
Persistent link: https://www.econbiz.de/10014314113
Saved in:
6
Critical incidents and dissatisfaction in B2B relationships : an appraisal theory analysis
Pascual-Nebreda, Laura
;
Cabanelas, Pablo
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
7
,
pp. 1574-1586
Persistent link: https://www.econbiz.de/10014314146
Saved in:
7
Share of purchases in B2B : relative customer satisfaction indicators and customer characteristics as main influencers
Alet Vilaginés, Josep
- In:
The journal of business & industrial marketing
38
(
2023
)
5
,
pp. 1029-1040
Persistent link: https://www.econbiz.de/10014276725
Saved in:
8
What can satisfy customers in servitization? : service or goods innovation
Xiao, Xiaohong
;
Zhou, Chengxu
;
Mao, Hongyi
- In:
The journal of business & industrial marketing
38
(
2023
)
10
,
pp. 2030-2046
Persistent link: https://www.econbiz.de/10014471880
Saved in:
9
From managing customers to joint venturing with customers : co-creating service value in the digital age
Falkenreck, Christine
;
Wagner, Ralf
- In:
The journal of business & industrial marketing
37
(
2022
)
3
,
pp. 643-656
Persistent link: https://www.econbiz.de/10013165201
Saved in:
10
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
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