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~isPartOf:"The journal of personal selling & sales management : JPSSM"
~subject:"Internet marketing"
~subject:"Service quality"
~subject:"United States"
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Internet marketing
Service quality
United States
B-to-B-Marketing
19
Business-to-business marketing
19
Salespeople
11
Verkaufspersonal
11
Beziehungsmarketing
8
Lieferantenmanagement
8
Relationship marketing
8
Supplier relationship management
8
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6
Verkauf
6
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Consumer behaviour
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Marketing management
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Marketingmanagement
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relationship marketing
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sales management
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trust
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Lassk, Felicia G.
2
Agnihotri, Raj
1
Brown, Gene
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Chakrabarty, Subhra
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Friend, Scott B.
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Ingram, Thomas N.
1
Johnson, Jeff S.
1
Kashyp, Rajiv
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Kothandaraman, Prabakar
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Kraus, Florian
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Marshall, Greg W.
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Mascio, Rita Di
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Moncrief, William C.
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Shepherd, C. David
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The journal of personal selling & sales management : JPSSM
Industrial marketing management : the international journal for industrial and high-tech firms
82
The journal of business & industrial marketing
34
Journal of business-to-business marketing
16
Journal of business research : JBR
11
Harvard business review : HBR
6
Marketing intelligence & planning
6
The journal of services marketing
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Business-to-Business-Kommunikation : neue Entwicklungen im B-to-B-Marketing
4
Journal of marketing management : MM
4
Journal of the Academy of Marketing Science
4
SpringerLink / Bücher
4
Cogent business & management
3
Field guide to case study research in business-to-business marketing and purchasing
3
Harvard-Business-Manager : das Wissen der Besten
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Asia Pacific journal of marketing and logistics
2
European journal of marketing : EJM
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
Journal of customer behaviour
2
Journal of international marketing
2
Journal of internet commerce
2
Journal of marketing
2
Journal of marketing theory and practice
2
Journal of marketing theory and practice : JMTP
2
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
2
Journal of service research
2
Marktleistung und Wettbewerb : strategische und operative Perspektiven der marktorientierten Leistungsgestaltung; Werner H. Engelhardt zum 65. Geburtstag
2
Production and operations management : an international journal of the Production and Operations Management Society
2
Springer Gabler Research
2
The service industries journal
2
AMS review : official publication of the Academy of Marketing Science
1
Academy of Management journal : AMJ
1
Akron business and economic review
1
American journal of business : applying research to practice ; AJB
1
Birkbeck working papers in economics and finance : BWPEF
1
Brand research : [an outcome of the second International Conference on Brand Management]
1
Brand the Future : systematische Markenentwicklung im B2B
1
Business Guides on the Go
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ECONIS (ZBW)
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1
Familiarity breeds contempt : perceived service and sales complacency in business-to-business relationships
Friend, Scott B.
;
Johnson, Jeff S.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10011690133
Saved in:
2
Distinguishing between the roles of customer-oriented selling and adaptive selling in managing dysfunctional conflict in buyer-seller relationships
Chakrabarty, Subhra
;
Brown, Gene
;
Widing, Robert E.
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
3
,
pp. 245-260
Persistent link: https://www.econbiz.de/10009776528
Saved in:
3
Bringing "social" into sales : the impact of salespeople's social media use on service behaviors and value creation
Agnihotri, Raj
;
Kothandaraman, Prabakar
;
Kashyp, Rajiv
; …
- In:
The journal of personal selling & sales management : JPSSM
32
(
2012
)
3
,
pp. 333-348
Persistent link: https://www.econbiz.de/10009579256
Saved in:
4
The future of sales training : challenges and related research questions
Lassk, Felicia G.
;
Ingram, Thomas N.
;
Kraus, Florian
; …
- In:
The journal of personal selling & sales management : JPSSM
32
(
2012
)
1
,
pp. 141-154
Persistent link: https://www.econbiz.de/10009505508
Saved in:
5
Linking performance outcomes to salesperson organizational citizenship behavior in an industrial sales setting
Marshall, Greg W.
;
Moncrief, William C.
;
Lassk, Felicia G.
- In:
The journal of personal selling & sales management : JPSSM
32
(
2012
)
4
,
pp. 491-501
Persistent link: https://www.econbiz.de/10009680320
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