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~isPartOf:"The journal of services marketing"
~subject:"Customer participation"
~subject:"Customer satisfaction"
~subject:"Service management"
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Search: subject_exact:"Co-creation"
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Customer participation
Customer satisfaction
Service management
Customer integration
44
Kundenintegration
44
Beziehungsmarketing
32
Relationship marketing
32
Betriebliche Wertschöpfung
18
Value creation
18
Co-creation
16
Dienstleistung
15
Services
15
Consumer behaviour
14
Konsumentenverhalten
14
Dienstleistungsqualität
11
Service quality
11
Service-Dominant Logic
11
Service-dominant logic
11
Dienstleistungssektor
10
Service industry
10
Customer service
9
Customer value
9
Dienstleistungsmarketing
9
Kundenservice
9
Kundenwert
9
Kundenzufriedenheit
9
Services marketing
9
Customer engagement
7
New product development
7
Produktentwicklung
7
Social Web
7
Social web
7
Innovation
6
Lieferantenmanagement
6
Supplier relationship management
6
Value co-creation
6
Brand management
5
Dienstleistungsmanagement
5
Innovation management
5
Innovationsmanagement
5
Markenführung
5
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Article
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English
16
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Akaka, Melissa Archpru
1
Bordian, Mariia
1
Bouman, Nijs
1
Bridson, Kerrie
1
Dong, Beibei
1
Elg, Mattias
1
Engström, Jon
1
Evans, Jody
1
Furrer, Olivier
1
Gil Saura, Irene
1
Grace, Debra
1
Guo, Lin
1
Hendricks, Jennifer
1
Inanc, Duygu
1
Kim, Soon-Ho
1
Koch, Stefan
1
Landry, Mikèle
1
Lee, Seonjeong
1
Lo Iacono, Joseph
1
Martin, Charles L.
1
Minkiewicz, Joanna
1
Nicholls, Richard
1
Plé, Loïc
1
Schmitz, Gertrud
1
Shirai, Miyuri
1
Simonse, Lianne
1
Tang, Chuanyi
1
Vargo, Stephen L.
1
Xu, Hangjun
1
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Published in...
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The journal of services marketing
Journal of retailing and consumer services
26
Journal of business research : JBR
21
Journal of service management
15
International journal of hospitality management
11
Service business
10
The service industries journal
10
Kundenintegration : Forum Dienstleistungsmanagement
9
Tourism management : research, policies, practice
7
Journal of hospitality marketing & management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Services marketing quarterly
6
SpringerLink / Bücher
6
Cogent business & management
5
European journal of marketing
5
Forum Dienstleistungsmanagement
5
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
4
International journal of contemporary hospitality management
4
International journal of quality and service sciences
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of marketing management : MM
4
Journal of the Academy of Marketing Science
4
Management decision : MD
4
European management journal
3
From customer retention to a holistic stakeholder management system : living a vision
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of service theory and practice
3
Journal of service theory and practice : JSTP
3
Journal of strategic marketing
3
Journal of travel and tourism marketing
3
Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
3
Marketing intelligence & planning
3
The journal of business & industrial marketing
3
The journal of consumer marketing
3
Total quality management & business excellence
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism management perspectives : TMP
3
Asia Pacific journal of marketing and logistics
2
Creativity and innovation management
2
Customer engagement marketing
2
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ECONIS (ZBW)
16
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
3
Which loyalty program do customers prefer : a coalition program or a single-firm program?
Shirai, Miyuri
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 563-573
Persistent link: https://www.econbiz.de/10014276931
Saved in:
4
Exploring service employees' involvement in value co-creation : dimensions, antecedents and consequences
Xu, Hangjun
;
Tang, Chuanyi
;
Guo, Lin
- In:
The journal of services marketing
37
(
2023
)
5
,
pp. 650-670
Persistent link: https://www.econbiz.de/10014276940
Saved in:
5
The impact of value co-creation in sustainable services : understanding generational differences
Bordian, Mariia
;
Gil Saura, Irene
;
Šerić, Maja
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 155-167
Persistent link: https://www.econbiz.de/10013542917
Saved in:
6
Value co-creation in services for animal companions
Hendricks, Jennifer
;
Schmitz, Gertrud
- In:
The journal of services marketing
36
(
2022
)
6
,
pp. 831-845
Persistent link: https://www.econbiz.de/10013407607
Saved in:
7
Promoting customers' involvement with service brands : evidence from coffee shop customers
Kim, Soon-Ho
;
Lee, Seonjeong
- In:
The journal of services marketing
31
(
2017
)
7
,
pp. 733-744
Persistent link: https://www.econbiz.de/10011801521
Saved in:
8
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
9
Co-production of service experiences : insights from the cultural sector
Minkiewicz, Joanna
;
Bridson, Kerrie
;
Evans, Jody
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 749-761
Persistent link: https://www.econbiz.de/10011590919
Saved in:
10
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
1
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