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~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Personality psychology"
~type_genre:"Aufsatz in Zeitschrift"
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Beziehungsmarketing
Personality psychology
Consumer behaviour
7
Konsumentenverhalten
7
Kundenbindungsprogramm
7
Loyalty program
7
Relationship marketing
5
Customer retention
2
Kundenbindung
2
customer demotion
2
customer loyalty
2
Anreiz
1
Arbeitsethik
1
Confidence
1
Credit card
1
Customer satisfaction
1
Dienstleistungsqualität
1
E-referral incentive programs
1
Einzelhandel
1
Endowed loyalty
1
Incentives
1
Kreditkarte
1
Kundenzufriedenheit
1
Leistungsanreiz
1
Marketing management
1
Marketingmanagement
1
Participatory promotions
1
Performance incentive
1
Persönlichkeitspsychologie
1
Psychological ownership
1
Retail trade
1
Service quality
1
Vertrauen
1
Work ethics
1
anger
1
attitudinal loyalty intention
1
audience size
1
congruence
1
customer loyalty programs
1
distingctiveness
1
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4
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Article
6
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Article in journal
6
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English
6
Author
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Baker, Melissa A.
1
Berlo, Geert van
1
Blazevic, Vera
1
Bloemer, Johanna M.
1
Fu, Xiaorong
1
Ha, Sejin
1
Hao, Liaogang
1
Legendre, Tiffany S.
1
Pang, Jing
1
Rabbanee, Fazlul K.
1
Ramaseshan, B.
1
Stein, Alisha
1
Stoel, Leslie
1
Yu, Zhenpeng
1
Zeng, Hui
1
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Published in...
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The service industries journal
Journal of retailing and consumer services
22
Journal of business research : JBR
19
International journal of hospitality management
13
Journal of the Academy of Marketing Science
11
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
The journal of services marketing
8
Journal of travel and tourism marketing
7
European journal of marketing : EJM
6
Journal of hospitality marketing & management
6
Journal of retailing
6
Marketing letters : a journal of research in marketing
6
International journal of contemporary hospitality management
5
International journal of retail & distribution management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of marketing research : JMR
4
The Cornell hospitality quarterly
4
The international review of retail, distribution and consumer research
4
Tourism management : research, policies, practice
4
Jahrbuch der Absatz- und Verbrauchsforschung
3
Journal of business economics : JBE
3
Journal of consumer research : JCR ; an interdisciplinary bimonthly
3
Journal of financial services marketing : JFSM
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
The journal of consumer marketing
3
Administrative Sciences : open access journal
2
Asia Pacific journal of marketing and logistics
2
Central European business review : CEBR
2
European journal of marketing
2
European journal of operational research : EJOR
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business innovation and research
2
International journal of electronic customer relationship management : IJECRM
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of production economics
2
International journal of production research
2
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
2
Journal of economics & management strategy : JEMS
2
Journal of international marketing
2
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ECONIS (ZBW)
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1
Credit card churning customers, endowed loyalty, and protestant work ethic
Legendre, Tiffany S.
;
Baker, Melissa A.
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 22-44
Persistent link: https://www.econbiz.de/10014450258
Saved in:
2
The easier you get it, the less you cherish it? : research on the influence of coupon issuing methods on consumers from the perspective of psychological ownership
Yu, Zhenpeng
;
Zeng, Hui
;
Hao, Liaogang
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 962-988
Persistent link: https://www.econbiz.de/10014338630
Saved in:
3
Effect of e-referral incentive programs on referrer loyalty on social platforms
Fu, Xiaorong
;
Pang, Jing
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1234-1255
Persistent link: https://www.econbiz.de/10013466628
Saved in:
4
Status demotion in hierarchical loyalty programs : effects of payment source
Ramaseshan, B.
;
Stein, Alisha
;
Rabbanee, Fazlul K.
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011579171
Saved in:
5
Customer demotion in hierarchical loyalty programmes
Berlo, Geert van
;
Bloemer, Johanna M.
;
Blazevic, Vera
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 922-937
Persistent link: https://www.econbiz.de/10010394602
Saved in:
6
Designing loyalty programs that matter to customers
Ha, Sejin
;
Stoel, Leslie
- In:
The service industries journal
34
(
2014
)
6
,
pp. 495-514
Persistent link: https://www.econbiz.de/10010379347
Saved in:
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