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~isPartOf:"The service industries journal"
~subject:"Employee retention"
~subject:"Konsumentenverhalten"
~subject:"Marketingmanagement"
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Employee retention
Konsumentenverhalten
Marketingmanagement
Confidence
40
Vertrauen
40
Beziehungsmarketing
16
Relationship marketing
16
Consumer behaviour
15
trust
12
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
7
Kundenzufriedenheit
7
Electronic Banking
4
Electronic banking
4
Trust
4
Customer service
3
Dienstleistungssektor
3
Einzelhandel
3
Kundenservice
3
Mitarbeiterbindung
3
Retail trade
3
Service industry
3
customer satisfaction
3
customer trust
3
Bank
2
Beschwerdemanagement
2
Complaint management
2
Corporate reputation
2
Credibility
2
Data protection
2
Datenschutz
2
Firmenimage
2
Glaubwürdigkeit
2
Knowledge management
2
Lieferantenmanagement
2
Marketing management
2
Online retailing
2
Online-Handel
2
Personal banking
2
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English
19
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Aimin, Wang
1
Akhtar, Muhammad Nadeem
1
Akhtar, Nadeem
1
Ali, Moazzam
1
Alves, Helena
1
Barra, Cristobal
1
Barua, Zapan
1
Beatson, Amanda
1
Boateng, Henry
1
Chen, Hsiangting Shatina
1
Chen, Mei-fang
1
Chiao, Yu-ching
1
Chiu, Ya-kang
1
Collado Agudo, Jesús
1
Dai, You-De
1
Ferreira, João José Matos
1
Gannon, Martin Joseph
1
Gong, Xiuyuan
1
Guan, Jyh-liang
1
Gudergan, Siegfried
1
Herrero Crespo, Angel
1
Hinson, Robert
1
Hollebeek, Linda D.
1
Hongyi, Xu
1
Hsieh, Chia-Hung
1
Islam, Jamid Ul
1
Jai, Tun-Min
1
Kesgin, Muhammet
1
Kosiba, John Paul Basewe
1
Lings, Ian
1
Liu, Tsung-chi
1
Liu, Ying-Chan
1
Liu, Zhiying
1
Mau, Liang-hung
1
Ngamsiriudom, Waros
1
Okoe, Abednego Feehi
1
Pereira, Carla Alexandra Barbosa
1
Petzer, Daniël Johannes
1
Pressgrove, Geah
1
Pérez Perez, Isabel
1
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The service industries journal
Journal of retailing and consumer services
106
Journal of business research : JBR
63
International journal of hospitality management
37
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
25
Journal of internet commerce
25
Psychology & marketing
24
Asia Pacific journal of marketing and logistics
23
Cogent business & management
22
International journal of consumer studies
21
International journal of electronic marketing and retailing : IJEMR
21
International journal of internet marketing and advertising : IJIMA
19
International journal of retail & distribution management
19
International journal of contemporary hospitality management
18
Journal of hospitality marketing & management
18
Journal of travel and tourism marketing
18
The journal of product & brand management
18
Journal of marketing communications
16
International journal of business information systems : IJBIS
15
International journal of e-business research : an official publication of the Information Resources Management Association
15
Journal of business ethics : JOBE
15
Pakistan journal of commerce and social sciences
15
The international journal of bank marketing : IJBM
15
Journal of financial services marketing : JFSM
14
Journal of strategic marketing
14
Technological forecasting & social change : an international journal
14
Journal of Islamic marketing
13
Journal of international consumer marketing
13
Tourism management : research, policies, practice
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
Information systems and e-business management : ISeB
12
Journal of global marketing
12
Service business
12
European journal of marketing : EJM
11
Food policy : economics planning and politics of food and agriculture
11
Journal of Asian finance, economics and business : JAFEB
11
Journal of international trade & commerce
11
Marketing intelligence & planning
11
Electronic commerce research
10
International journal of electronic business : IJEB
10
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ECONIS (ZBW)
19
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1
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
2
Trust fall : data breach perceptions from loyalty and non-loyalty customers
Chen, Hsiangting Shatina
;
Jai, Tun-Min
- In:
The service industries journal
41
(
2021
)
13/14
,
pp. 947-963
Persistent link: https://www.econbiz.de/10012695300
Saved in:
3
Gender differences in the antecedents of trust in mobile social networking services
Gong, Xiuyuan
;
Liu, Zhiying
;
Wu, Tailai
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 400-426
Persistent link: https://www.econbiz.de/10012498582
Saved in:
4
Visitors' perceived trust in sincere, authentic, and memorable heritage experiences
Taheri, Babak
;
Gannon, Martin Joseph
;
Kesgin, Muhammet
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 705-725
Persistent link: https://www.econbiz.de/10012260327
Saved in:
5
COVID-19 restrictions and consumers' psychological reactance toward offline shopping freedom restoration
Akhtar, Nadeem
;
Akhtar, Muhammad Nadeem
;
Usman, Muhammad
; …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 891-913
Persistent link: https://www.econbiz.de/10012292977
Saved in:
6
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
7
Tourism-based customer engagement : the construct, antecedents, and consequences
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Islam, Jamid Ul
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 519-540
Persistent link: https://www.econbiz.de/10012204712
Saved in:
8
Trust and commitment in the formation of donor loyalty
Barra, Cristobal
;
Pressgrove, Geah
;
Torres, Eduardo
- In:
The service industries journal
38
(
2018
)
5/6
,
pp. 360-377
Persistent link: https://www.econbiz.de/10011848104
Saved in:
9
Route factors influencing trust and attitude toward TV shopping
Yen, Yung-Shen
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 402-430
Persistent link: https://www.econbiz.de/10011880816
Saved in:
10
A perceived reliability-based customer satisfaction model in self-service technology
Barua, Zapan
;
Aimin, Wang
;
Hongyi, Xu
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 446-466
Persistent link: https://www.econbiz.de/10011880828
Saved in:
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