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Search: subject_exact:"Kundenwertanalyse"
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Customer value
28
Kundenwert
28
Betriebliche Wertschöpfung
13
Beziehungsmarketing
13
Relationship marketing
13
Value creation
13
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
6
Kundenzufriedenheit
6
Consumer behaviour
5
Customer integration
5
Konsumentenverhalten
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Kundenintegration
5
Service-Dominant Logic
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Service-dominant logic
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perceived value
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value co-creation
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Taiwan
4
service-dominant logic
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Dienstleistungssektor
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Service industry
3
customer loyalty
3
Customer service
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Ethiopia
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Firm performance
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Gastronomie
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Hotel industry
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Hotellerie
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Information technology
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Informationstechnik
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Kundenservice
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Lieferantenmanagement
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Marketing theory
2
Marketingtheorie
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Online retailing
2
Online-Handel
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Restaurant industry
2
Structural equation model
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Strukturgleichungsmodell
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Article
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English
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Chang, Hong-Sheng
2
Alves, Helena
1
Amario, Enrique Martín
1
Amirtha, Raman
1
Andersson, Tommy D.
1
Arancibia Carvajal, Sara
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Ashok, Mona
1
Baek, Wooyeul
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Barroso Castro, Carmen
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Bertrand, Daisy
1
Byon, Kevin K.
1
Canter, Deborah D.
1
Carlbäck, Mats
1
Cegarra-Navarro, Juan Gabriel
1
Cervera-Taulet, Amparo
1
Chen, Shu-Ching
1
Chen, Tser-yieth
1
Dowell, David
1
Edvardsson, Bo
1
Ekinci, Yeliz
1
Evangelista, Felicitas
1
Fernández Nogales, Angel
1
Frías Jamilena, Dolores María
1
Garrod, Brian
1
Gong, Taeshik
1
Hallikas, Jukka
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Horbel, Chris
1
Howden, Charles
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Hsiao, Han-Liang
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Hsu, Fang-ming
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Hung, Yu-chung
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Huttu, Essi
1
Iniesta-Bonillo, M. Angeles
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Janawade, Vikrant
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Kim, Kyungyeol
1
Kim, Wansoo
1
Le Nguyen Hau
1
Lin, Nan-hong
1
Léo, Pierre-Yves
1
Martinsuo, Miia
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The service industries journal
Journal of business research : JBR
86
Industrial marketing management : the international journal for industrial and high-tech firms
85
Journal of retailing and consumer services
47
International journal of hospitality management
31
SpringerLink / Bücher
27
Journal of marketing
26
The journal of business & industrial marketing
26
Journal of the Academy of Marketing Science
24
Journal of marketing management : MM
18
Marketing theory
18
Journal of service research : JSR
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
The journal of services marketing
17
Gabler Edition Wissenschaft
16
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Journal of strategic marketing
16
Handbook of research on customer equity in marketing
14
Journal of marketing research : JMR
14
Service business
13
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Creating and managing superior customer value
11
Harvard business review : HBR
11
Innovation in pricing : contemporary theories and best practices
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
International journal of electronic customer relationship management : IJECRM
10
Journal of marketing analytics : JMA
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Cogent business & management
9
European journal of marketing : EJM
9
European management journal
9
International journal of services and operations management
9
Management decision : MD
9
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ECONIS (ZBW)
28
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1
Value co-creation in the B2B context : a conceptual framework and its implications
Pathak, Buddhi
;
Ashok, Mona
;
Tan, Yin Leng
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 178-205
Persistent link: https://www.econbiz.de/10013167417
Saved in:
2
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
3
A review of customer citizenship behaviors in the service context
Gong, Taeshik
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
3/4
,
pp. 169-199
Persistent link: https://www.econbiz.de/10012483668
Saved in:
4
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
5
Determining customer satisfaction and loyalty from a value co-creation perspective
Woratschek, Herbert
;
Horbel, Chris
;
Popp, Bastian
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012260352
Saved in:
6
Understanding value creation and word-of-mouth behaviour at cultural events
Dowell, David
;
Garrod, Brian
;
Turner, Jennifer
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 498-518
Persistent link: https://www.econbiz.de/10012203974
Saved in:
7
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
8
An approach to prioritize customer-based, cost-effective service enhancements
Srinivasan, V.
;
Shainesh, G.
;
Sharma, Anand K.
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 747-762
Persistent link: https://www.econbiz.de/10011439912
Saved in:
9
Differentiation value through services in a manufacturer's delivery chain
Huttu, Essi
;
Martinsuo, Miia
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 763-782
Persistent link: https://www.econbiz.de/10011439950
Saved in:
10
Assessing "meta-services" : customer's perceived value and behaviour
Janawade, Vikrant
;
Bertrand, Daisy
;
Léo, Pierre-Yves
; …
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 275-295
Persistent link: https://www.econbiz.de/10011299598
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